Taco Bell

2829 28th St SE, Grand Rapids
(616) 949-2620

Recent Reviews

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Airy Kay

Just left after the “manager” without a name, who’s hygiene and self care was honestly very concerning…allowed me to wit for 7 mins at the counter without one employee greeting me. During this 7 minutes the manager screamed out about his employee putting trash in wrong bin and laughing saying she will have to dig out of the recycling bin. Then that employee came around the counter from the kitchen with a giant Guinea pig nestled in her arms 😳 (animals in a kitchen) gross. Will contact the health department about that. Once the staff finally got their “manger” to come help me. He proceeded to yell at me that I could order at the kiosk. I told him it’s fine, I have cash and need to return to work so I just need to order quick. I handed cash, set change on counter as I said his hygiene was not something I wanted to come in contact with…. So he denied service alleging I threw a dime at him. Lmao everything that was going on in this location was disturbing and I’m grateful I did not proceed with eating anything they are selling.

Richard Hoch

Was one of the few places open during the snow storm. Life saver.

Atmosphere: 5

Food: 5

Service: 5

Jennifer overturf

Went at 1am and these people were fast and efficient not to mention LOADED up every item. Best tbell ive been to!

Atmosphere: 5

Food: 5

Service: 5

Wyatt Hall

Food was sloppy

Atmosphere: 1

Food: 1

Service: 2

Jeffery Snyder

Stopped to get some food. All employees sitting in a car out front getting high telling people they are shut down for a few minutes. Real professional people here.

Kamilla Anderson

Gave me a beef borrito when I ordered a bean burrito. It was 6$ but they gave me less than 2 dollars for it.

Wheelchair accessibility: It is wheelchair accessible

Atmosphere: 5

Food: 3

Service: 1

Recommended dishes: Burrito

Castor X

Why would I want an AI to take my order

Atmosphere: 1

Food: 1

Service: 1

Jennifer

The women's restroom was absolutely disgusting. When I told this to an employee, no one chose to address it.

Atmosphere: 1

Food: 2

Service: 2

Devon Main

Good food but the new automated voice drive through ordering is horrible

Matthew Curry

Stopped in for a quick bite, service was fast, clean, enough seating.

Atmosphere: 4

Food: 4

Service: 5

Gwenevere Mueller

Have been here several times since July and almost every time something is incorrect or missing. The correct items are delicious but it's a shame when you pay for an upgrade or side and they don't give it to you.

Food: 4

Service: 3

Recommended dishes: Mexican Pizza

anthonycannabis420

Tacos goodlicious... just wish you guys would dress those tacos a little bit more w lettuce and cheese to make a full Tacos! I go to a certain location because they always make it worth it for what you paid for...
Other than that, like I said... it's goodlicious!!!😘👌🏽

seth lipner

I stopped by this location on 1/1/2025 because I wanted some breakfast prior to starting work. After waiting in the drive-thru line, seeing breakfast on the menu and deciding on what I wanted. I pulled up to the speaker and was told " Welcome to Taco Bell, just so you know we are not serving breakfast today". With great dismay I responded " then you shouldn't have it on your menu if your not serving it, have a nice day", and drove off. Hungry and very dismayed with this location.

Atmosphere: 1

Service: 1

Rowan Steiner

ordered online and was told to pull around to the window. girl at the window immediately said “oh we don’t got no online orders” and accused me of 1. pulling around without stopping and 2. ordering to the wrong location. until finally a dude who told us to pull around told her he did and she ran off away from the window.

order was correct and fine, but there was a giant hunk of chicken fat and bone fragments in one of the burritos we got.

Brett Anderson

Just picked up my order for a Luxe Cravings Box Ft. 90s Gordita Supreme around midnight, Order # 962949.

The man at the window didn’t even acknowledge me, just shoved my drink out the window, then shoved the box containing my food out the window.

Bring my food home, sit down, open up the box and not even one of the two Disha Hot packets I paid for.

Food: 3

Service: 1

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