Taco Bell
6728 Kalamazoo Ave SE, Grand Rapids
(616) 656-3413
Recent Reviews
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Taco Bell is one of the best fast food restaurants for vegetarians. They make all their offerings with beans substituted for meat. The variety and flavors are unmatched in the Fast Food tndustry.
Atmosphere: 5
Food: 5
Service: 5
11/08 Little mixed girl at the window nasty attitude rude as hell. Horrible customer service slammed window in my face. When I asked to speak to manger she wasn’t that pleasant either and didn’t address the worker in said she only works before happy hour so she didn’t know about it. If you don’t know, ask the manager. Not argue and still ring me up for regular price. And they missed items in my order. This is my first review ever! I am very upset about the situation.
Service: 1
I usually always have an issue with this location, went there last night. Every single thing in my order was wrong including a hair in one of our taco’s.
The reason I’m giving 4 stars is because I finally decided to call the store because I’m so tired of getting shitty food from this location.
The supervisor I spoke with was very kind and apologetic and offered me to come in the next day to either have it remade or get a full refund. I went in the next day and he remade my whole order with no hesitation. Great customer service.
Atmosphere: 3
Food: 3
Service: 4
I visited this location tonight and the manager on duty was extremely rude and disrespectful. I could tell She was having a rough day before having any face to face conversation with her. I informed her that she should be more respectful and kind to paying customers and that comment triggered her. She denied my service and closed the window in my face. Her energy was so off putting her employees could feel it as well. Makes me wonder how she is truly treating her staff. I pray for her and anything she is going through
Service: 1
Never will I ever return to this Taco Bell. The portion was out of control. They basically served me an empty shell. You could probably count the lettuce and cheese strands with the smear of meat given. You can see through my tacos.
drive through person not very friendly at all but your specials are great love the selections. Been inside as well in past 2 weeks very nice service.
Atmosphere: 5
Food: 5
Service: 2
Waited for a DoorDash order for over 30 minutes and no one ever came up to ask what we were waiting for or if we needed anything. There was also another customer waiting who never got helped. Manager kept looking at us both and never asked us if we needed anything or what we were waiting for.
Atmosphere: 1
Service: 1
I just waited in line for an hour, paid $53 and only received half of my food. The girls working wanted to get mad at me when I knocked on the window after waiting 15 minutes after payment asking what's going on. I thought it was a fair question. It sucks that this location is so close to home because it is literally THE WORST Taco Bell in West Michigan.
Been here in drive through 24 minutes. Just ordered. Most likely another 20 minutes to pay and get food, if it stays at this rate. Brought a friend who doesn't have a car or I would be so GONE!!!
Atmosphere: 1
Service: 1
Good staff that gets thr order right.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Cinnamon Twists, Mexican Pizza
Restaurantji Recommends
The food was good, but the wait for the food was about 15 minutes.
Atmosphere: 4
Food: 5
Service: 2
Got cheesy gorditos. The amount of meat was about equal to my pinky finger
Atmosphere: 4
Food: 3
Service: 4
My TACO was totally broken. I'm very upset.
Atmosphere: 2
Food: 2
Service: 2
Took 25 minutes to get an order that we placed on the app. After 15 minutes we had inquired. And they said it would be up shortly and they were waiting for one item. The food was on Luke warm.
Atmosphere: 2
Food: 3
Service: 1
Ordered a large nacho fry, got a small. Walked in to correct my order. Took 15 minutes for them to notice me. Told me that “oh sorry we’re busy I can’t fix that for you”. Couldn’t even get a refund, I get better service at my grandmas Bible study then this shitty place.
Atmosphere: 1
Food: 4
Service: 1
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