TGI Fridays
3179 Alpine Ave NW, Grand Rapids
(616) 791-8443
Recent Reviews
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Terrible service! Asked to be seated at a table for 6 plus a high chair. We were seated at a high top table for 5 and then given a stack of high chairs that would raise the kid up to table height. Sat for 20 minutes without ever being spoken to by a single employee aside from the host. Restaurant was NOT busy by any means. Menu also had several items crossed out but items were not consistent across all menus, so not really sure what was and wasn’t available. Ended up leaving. Very disappointed in our experience.
Had lunch. Staff was great, food was great.
Atmosphere: 4
Food: 5
Service: 5
Today was the first time I had been at a TGI Fridays in 20 years. Funny thing is it hasn't changed. Nice to experience a little Nostalgia from time to time. Remind me of the time my mate and I would ride our sport bikes every Sunday to TGI Fridays As a treat for a week of hard work and sitting there today brought back those memories. For that I am grateful for this TGI Fridays.
The server was amazing, polite, and courteous friendly and went out of his way to make sure my friends and I were happy.
Atmosphere: 4
Food: 4
Service: 5
Just like the best version of this declining chain; brought back great memories
Kid-friendliness: Yes
Wheelchair accessibility: Yes, for parking, entry and seating
Atmosphere: 5
Food: 5
Service: 5
Under staffed, but the bar tender was scrambling to handle half the place. He was awesome, had an impressive memory and was very polite, people person. They better keep him
Atmosphere: 4
Food: 4
Service: 5
Arrived about 5 PM or so on a Saturday night. Had to wait a while to get seated. The host was seen standing toward the back relaxing and talking with a server. He did this with each person ahead of us. There weren't that many people there. I just thought it odd it would take so long to get seated given it wasn't busy at all.
Our server was great. Timely, attentive, knowledgeable, responsive, nice. Wish I could recall her name as she deserves a shout out.
We have always enjoyed eating at this location. It's not what anyone would call high-end but the food and the prices have always been good. Service in general has been good, however there is always a time or two depending on certain variables where we've waited for something longer than the norm. No big deal, it does happen at times.
I ordered the salmon based on the picture on one of the table cards. It looked delicious and filling.
Our food was delivered in a timely manner. It was by far the best meal I have ever had at any Friday's. The broccoli, the rice, the salmon tasted superb and was clearly fresh. Almost melt in your mouth fresh. I was really surprised and very pleased. I've never had a bad meal here but never had any meal this delicious and fresh tasting.
The only disappointment was this and it was minimal. The size of the salmon on the table top card versus the actual size of the salmon that arrived on my plate was quite different, i.e., it was about 1/2 the size of what that picture showed. I know that happens in advertising in the media, however it was right on the table. My salmon didn't even cover as much of my plate as the pictured salmon did. A little disappointed and I would have probably been more disappointed had it not been so good.
I did address this with our server, kind of with tongue in cheek and with some light humor only to let her know of what we saw. She apologized and assured me that the cooks weigh every single piece to ensure they are all equal. That may be but I'm guessing the weight of the piece on the card and the weight of the piece on my plate were quite different, likely half to make a guess based on a picture only.
I told her it was no big deal as the meal was excellent and her service was appreciated. When she brought the check, she informed me that she had taken $10 off due to the salmon being smaller than pictured. I replied that it was not necessary to do that as I was not upset. She stated that she felt bad and that we were so good about everything when we brought it up, that she appreciated how kind we were about it. I thanked her, tipped her well as I typically do for a good experience, and also added another $10 to her tip.
Great job overall Friday's, keep up the good work. The only things I would suggest is change the picture of the salmon (other people may be upset), and have your host(s), not take short breaks between seating people.......especially on a night when it was not busy. Not a great way to start with guests when they walk through the front door. We will be back! Thank you!
Atmosphere: 4
Food: 5
Service: 4
Super juicy and melt in your mouth burger. OH BOY!
- Cheeseburger - $10 (Meal Deals on the back of the menu): Amazing!
The burger patty is probably the best I've had in a while. It was good quality. I ordered it medium and got it medium which doesn't happen at other restaurants very often. It melts in your mouth! OH SO GOOD! It was juicy, soft, tender, and seasoned perfectly with light salt and pepper.
The rest was a bit off. It looked like someone else finished it, it was thrown together (unlike the patty). The bun and toppings were all slid to the side and thrown on. I had to reassemble it, especially the shredded lettuce which had completely escaped. The onions were VERY potent, which is what I like, but you judge for yourself. The bun was VERY sweet and soft, but falling apart a bit. It stayed together enough to eat, though.
It comes with Seasoned Fries and fountain drink.
The price was a steal compared with the other burgers. Check out the Meal Deals separate from the burgers for the best prices. They also have bar specials on smaller appetizer portions that are cheaper, too.
- Seasoned Fries - $4.19 (basket): My kids shared a ”basket” between them, though it was actually a pan. The pan kept them warm, so that is a win with fries (which by nature get cold fast).
The name suggested they'd be richly seasoned, but it wasn't overly seasoned at all. They are medium cut fries, mainly standard in every way except a medium pazazz of a seasoning that had a tiny kick, but very excitingly enjoyable.
My daughter complained she had a few that were overly seasoned and the rest fine, but mine were mainly the same throughout and consistent.
- Service: Mainly attentive and kind. We were seated almost immediately and served quickly. The food did not take long to arrive at all. Utensils, napkins, and my Coke were missed, but after correcting this, they brought Cokes for the kids on the house without being asked. Very cool!
- Atmosphere: Eclectic atmosphere with old memorabilia. The booths we sat at were in great shape, comfortable, and plenty of room for our party of three. I don’t remember hearing any music playing.
- Conclusion: I would highly recommend this place! They’ve been around a while and still have it together.
Visited Saturday at 8pm
Atmosphere: 4
Food: 5
Service: 4
We went for my birthday 🎂 & everyone had a great time. I even have the rewards, so I got a free dessert 🍨 for my bday. I picked the brownie. I forgot to take pics of our food. I had the steak w rice, my man had Cajun shrimp 🍤 w fettuccine noodles, my dad got the fish & fries, I can't remember what everyone else got. But everyone was very happy.
Atmosphere: 5
Food: 5
Service: 5
Absolutely delicious food, awesome service and great atmosphere! And we ate in the bar area....this was my 1st time to a TGI Fridays. I know, you think I don't get out much, but I do! Anyway, I was very pleased with our date nite decision to start with dinner at TGI Fridays! In addition to the delicious spinach artichoke dip we started with as an appetizer, I ordered a Million Dollar Cobb salad & there was so much, I had to take half home for the next day! And it was delicious both days! My husband ordered a Texas BBQ Bacon Cheeseburger w/fries and he couldn't eat it all!! Very, vert good & we definitely will be back again......😋🥰
Vegetarian options: They have a vegetarian burger as well as salads that you could order without the meat. And there is soup, fries & fish. I think vegi's eat fish & seafood, right? I once fed a vegi friend of mine a souffle and she loved it! Was that a stretch? I mean a souffle is with eggs which come from chickens.....
Kid-friendliness: They have kids meals as well as high chairs and boosters. All ages welcome!
Wheelchair accessibility: They definitely have room for your wheelchair and easy in & out accessibility!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad, Hamburger
Please take care of the sidewalk in front of your business...it is your responsibilty, and liability. If your lot needs to be plowed, the sidewalk needs to be cleaned. There are dozens of us who walk past your shop every day....please do your diligence for our safety.
Restaurantji Recommends
It was great my food was ready to go when I got there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Traditional Wings and Celery
Not a good experience for us. 1/19/2025 check# 5640 table#54.1, server 851 In case someone wants to double check me lol. Four of us went here to eat at about 3:30. We haven't eaten here for years and probably never go back! The waitress forgot our drinks twice we waited about 20 minutes for our drinks. The food on the menu looked great but when we got the food it didn't look good, a very small portion of chicken alfredo with about a half of chicken breast on it and the smallest bread stick I have ever seen that was 12.99. Another ordered the aloha chicken bowl again a very small portion and probably the other half of my chicken breast was on that, I think that was 14.99. The other couple shared a platter that was supposed to have 2 pc of ribs, 4 whiskey sauce chicken breast and 2 sides, their plate had 1 pc of rib and 2 chicken breast with the 2 sides that was 22.99. In our opinion not worth the money, we left there disappointed in the service, quality and quantity of food for our money. Sorry I would not recommend this place. The drinks were ok but pricey.
Atmosphere: 2
Food: 2
Service: 2
Birthday lunch with mom. Our meal was great, good service with a smile
Wheelchair accessibility: Handicap accessible
Atmosphere: 5
Food: 5
Service: 5
Poor presentation dirty dishes and just Ok food. Oh boy
Atmosphere: 2
Food: 2
Service: 3
I am a big fan of the whiskey glazed burger - it's the best burger I've gotten in quite a while and it's huge - well worth the cost
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
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