The Bistro at Courtyard by Marriott Downtown
11 Monroe Ave NW, Grand Rapids
(616) 242-6000
Recent Reviews
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The hotel is in dire need of an uplift. I’ve stayed in much nicer hotels for less money!! Sorry we booked our room here.
I live in the building and visit often. Their fries are amazing and the staff are genuinely friendly. I always enjoy stopping by.
Kid-friendliness: It's a bistro in a hotel so kids are fine being inside. Just don't let your children be a menace.
Wheelchair accessibility: The Bistro is wheelchair accessible.
Atmosphere: 4
Food: 4
Service: 5
I agree with the other posts about this being a Hidden Gem!
Atmosphere: 4
Food: 5
Service: 5
Had breakfast here after staying a night in the hotel and it was very good and moderately priced. Service was quick and easy restaurant was clean and comfortable. I would definitely eat here again if I was staying in the same hotel.
Atmosphere: 5
Food: 4
Service: 5
The Reuben sandwich was not worth the price. There was hardly any meat, and while the fries were good, the take out order limited how many were given.
Atmosphere: 3
Food: 1
Service: 3
The atmosphere was great, we had just come from a concert and so had a few other patrons. But the female server/bartender was quite snippy and controlling. She snapped, not loudly just in a tone, at her coworker a few times. If she is training the employee maybe try to coach him or her outside of the guests ear. Also I was talking with a lady and she interrupted our conversation and when I tried saying something, she in a stern tone said, "If you would let me finish then you will know! "The lady and I were talking about the building across the street and the apartments and whatnot. We weren't asking for a "I know everything " tutorial.When I had asked about food she made it seem like they were about to close and I needed to hurry.I get having a long shift and frustration can be overwhelming, but a guest should never be on the receiving end.This post is not to berate her, it's more of awareness statement. Maybe she is burnt-out or something. But I will probably not be back due to the service and the food not being all that great.The male server/bartender was very nice and personal able. Great conversation with him.
Atmosphere: 4
Food: 2
Service: 2
Delicious food!
Atmosphere: 5
Food: 5
Service: 5
Excellent customer care! Delicious Starbucks coffee, great selection of foods, clean and great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Toast, French Toast
Staff is great. It’s hotel bistro food. I’ve eaten here a couple times in the last few weeks during their Thursday night trivia…and I don’t remember what I ate. Trivia is fun though. Brittany is the best.
Atmosphere: 2
Food: 3
Service: 5
Finally up and running again. Friendly staff though <mI have the feeling the checks are somewhat often incorrrect.
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
Staff is great. It’s hotel bistro food. I’ve eaten here a couple times in the last few weeks during their Thursday night trivia…and I don’t remember what I ate. Trivia is fun though. Brittany is the best.
Finally up and running again. Friendly staff though
Atmosphere: 3
Food: 3
Service: 5
Menu had a pretty good selection for a small hotel bistro. People have been very helpful and friendly.
Menu had a pretty good selection for a small hotel bistro. People have been very helpful and friendly.
Super friendly and happy people working there! Good start to our day!
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