Don’t take card in 2025 is actually insane go anywhere else
Chris Longstreth
Great place for a treat! A good value too.
Erica Smith
Best banana flavored soft serve ice cream!
J W
Very good ice cream
Heather Smith
Quick service!
André Torres
We’ve been regular customers at this local ice cream shop for quite some time, stopping by a couple of times a week with our two dogs. We always try to support local businesses, and we’ve appreciated having a spot like this in the community.
That said, we had a disappointing experience during our visit this evening. We ordered a sundae, a twist cone, and two pup cups—just like we often do. We always request the pup cups without the Milkbone, as our dogs are a bit picky and don’t like biscuit treats. This has never been an issue before, and in the past, the amount of ice cream in the pup cups has been consistent and generous.
However, tonight the pup cups were noticeably smaller—only a few tablespoons of ice cream in each. When we asked about it, the two young ladies at the window said the smaller portion was because we didn’t want the biscuit. We tried to explain that we order it this way regularly, and the portion has never been this small. I even held up my $3 ice cream cone next to the two $2 pup cups to show the difference.
Unfortunately, instead of addressing our concern or offering any explanation or apology, they closed the window and shutters without another word. We were left feeling brushed off and disappointed—not just about the portion size, but the lack of courtesy and communication.
We understand it’s just a few dollars, and we’re not expecting perfection. But good customer service matters, especially for small businesses trying to thrive in a tough economy. Respectful communication goes a long way in keeping loyal customers coming back.
We’re sharing this feedback in hopes that it’s taken constructively. We really do enjoy this place and want to continue supporting it—but a little more care for the customer experience would make a big difference.
joseph ossewaarde
Moved to the area in 2019 and this is the only place we get ice cream!
Stacy Wilke
Great ice cream shoppe with a lot of flavors and choices.
McKenna Kopeny
Very disappointed. We walked up at 8:56 and they close at 9:00. They let the people who walked up right before us order but rudely told us they cut off the line at 8:50. Not going again
Mark Kotlarczyk
Great variety and quick customer service at a fair price. This is my first choice in my home area.
Sometimes in the dead of Summer you just need ice cream! I highly recommend the Cone Shoppe for those days. They have a tremendous selection and their staff is friendly and helpful. I do believe they are a cash only operation.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone
Laura Muresan
Excellent ice cream (they have good soft serve, without the chemical taste that some ice cream shops have), and we've always had friendly service. They have some discounts (such as coupon in Entertainment book, and for the Spokes Up Challenge--ride your bike there and you get a free kiddie cone, if you have the Spokes Up card). The only thing lacking is the atmosphere, not because there's anything wrong with the building or upkeep, but there's just no shade, and since the building is facing south, it gets very hot here. I'd love to see some umbrellas, and a bit of the asphalt removed for greenery and trees--or at least some raised beds with plantings.
Atmosphere: 3
Food: 5
Service: 5
Miss Oliver
The ice cream is pretty good, but the service could be so much better. Whether it's the younger or older adult females working, their facial expressions/micro aggressions say it all... They don't care to provide a good customer experience and would prefer not to assist you. Also, I went recently and paid for a triple in a cup... I was charged and even gave a tip only to find out I was given a double. Not the best place to want to go back to and give my monies to.
There's a lovely vegan shop in Wyoming. Go check out out!!
Don’t take card in 2025 is actually insane go anywhere else
Great place for a treat! A good value too.
Best banana flavored soft serve ice cream!
Very good ice cream
Quick service!
We’ve been regular customers at this local ice cream shop for quite some time, stopping by a couple of times a week with our two dogs. We always try to support local businesses, and we’ve appreciated having a spot like this in the community.
That said, we had a disappointing experience during our visit this evening. We ordered a sundae, a twist cone, and two pup cups—just like we often do. We always request the pup cups without the Milkbone, as our dogs are a bit picky and don’t like biscuit treats. This has never been an issue before, and in the past, the amount of ice cream in the pup cups has been consistent and generous.
However, tonight the pup cups were noticeably smaller—only a few tablespoons of ice cream in each. When we asked about it, the two young ladies at the window said the smaller portion was because we didn’t want the biscuit. We tried to explain that we order it this way regularly, and the portion has never been this small. I even held up my $3 ice cream cone next to the two $2 pup cups to show the difference.
Unfortunately, instead of addressing our concern or offering any explanation or apology, they closed the window and shutters without another word. We were left feeling brushed off and disappointed—not just about the portion size, but the lack of courtesy and communication.
We understand it’s just a few dollars, and we’re not expecting perfection. But good customer service matters, especially for small businesses trying to thrive in a tough economy. Respectful communication goes a long way in keeping loyal customers coming back.
We’re sharing this feedback in hopes that it’s taken constructively. We really do enjoy this place and want to continue supporting it—but a little more care for the customer experience would make a big difference.
Moved to the area in 2019 and this is the only place we get ice cream!
Great ice cream shoppe with a lot of flavors and choices.
Very disappointed. We walked up at 8:56 and they close at 9:00. They let the people who walked up right before us order but rudely told us they cut off the line at 8:50. Not going again
Great variety and quick customer service at a fair price. This is my first choice in my home area.
Restaurantji Recommends
Fine. Ice cream basics.
Atmosphere: 3
Food: 5
Service: 5
Every summer. An institution:-)
Atmosphere: 5
Food: 5
Service: 5
Sometimes in the dead of Summer you just need ice cream! I highly recommend the Cone Shoppe for those days. They have a tremendous selection and their staff is friendly and helpful. I do believe they are a cash only operation.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone
Excellent ice cream (they have good soft serve, without the chemical taste that some ice cream shops have), and we've always had friendly service. They have some discounts (such as coupon in Entertainment book, and for the Spokes Up Challenge--ride your bike there and you get a free kiddie cone, if you have the Spokes Up card). The only thing lacking is the atmosphere, not because there's anything wrong with the building or upkeep, but there's just no shade, and since the building is facing south, it gets very hot here. I'd love to see some umbrellas, and a bit of the asphalt removed for greenery and trees--or at least some raised beds with plantings.
Atmosphere: 3
Food: 5
Service: 5
The ice cream is pretty good, but the service could be so much better. Whether it's the younger or older adult females working, their facial expressions/micro aggressions say it all... They don't care to provide a good customer experience and would prefer not to assist you.
Also, I went recently and paid for a triple in a cup... I was charged and even gave a tip only to find out I was given a double.
Not the best place to want to go back to and give my monies to.
There's a lovely vegan shop in Wyoming. Go check out out!!
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