Tim Hortons
3773 Plainfield Ave NE, Grand Rapids
(616) 747-0446
Recent Reviews
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Got breakfast for me and my wife.
Atmosphere: 5
Food: 5
Service: 5
Rude staff, no pastries, and dining room closed in the afternoon.
Atmosphere: 1
Service: 1
The people there are rude and immature and ruined are food on purpose and this is the 4 time this has happened all the teenagers there can't handle there emotions
Atmosphere: 1
I waited over 20 minutes to get my order due to online orders and drive thru being priority. Thats absolutely horrible.
Atmosphere: 1
Service: 1
I go here because the food is sooo good like I really love their mayo and ciabatta bread and ooo they're grilled cheese sandwich! It just isn't the same as it used to be it's actually worse than McDonald's to me. Almost a guarantee they'll forget or mess something up on you're order!
Atmosphere: 5
Food: 5
Service: 1
Great quality of food and amazing service! Had a great start to our day :)
Atmosphere: 5
Food: 5
Service: 5
Took forever to get a coffee! Don’t go if you don’t have 15 min to wait.
Atmosphere: 3
Service: 1
I am uncertain who was at fault (the restaurant or the dasher) but I did not receive a straw with my cold brew. However, I am willing to give Tim Horton's the benefit of the doubt. The quality and the quantity of the cold brew I ordered was SUPREME. It was a perfect pick me up for what has been for me a very busy Sunday. I would definitely recommend this menu item at the very least.
Food: 5
They greater me with a good smile
Atmosphere: 5
Food: 5
Service: 5
They had the nicest staff and where really quick even with a long line
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Honey Crullers all day!! And the prices aren't bad either
Atmosphere: 4
Food: 5
Service: 4
Super crappy service. Slow. No hashbrowns with meal. Too expensive.
Atmosphere: 1
Food: 1
Service: 1
I appreciate that they are willing to make a fresh chocolate dip donut on the fly, but they need to stop wrapping it so tightly in the bag. This is the second time my chocolate is on the inside of the bag instead of on top of the donut. The employee who took my money and gave me my donut is always friendly.
Atmosphere: 3
Food: 3
Service: 5
Terrible customer service and no communication.
Their Lobby is never open. It's drive-thru only these days. And that is usually really backed up. Sadly this is the only Tim Hortons near me.
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