Tropical Smoothie Cafe (28th St, in front of Costco/Target)
5088 28th St SE, Grand Rapids
(616) 975-7777
Recent Reviews
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They would not honor my bogo coupon and argued with me.
Won't go to that one ever again, and I go every day!!!
Was a long wait and my smoothie was gross: needed to get on the road so didn’t go back in. Already had waited awhile. Just wasn’t worth the $10. Daughter (10) tried it when I said I didn’t like it and agreed it tasted funny. Was running and kind of white looking for being a sunshine.
I order online everytime I go and my order is always ready by time I get there. The Acai Berry boost and the Chipotle Flatbread! Always fresh and good, I have to order at least once a week! Highly recommend
I've ordered from several tropical smoothie locations and always had good consistency in flavor for the smoothies. This location's smoothies seem different, lacking flavor - tasting more like ice than smoothie. Very bland
They could not make me a Bahama mama drink they took more then 10 minutes that I never got
Manager was very rude
Waited in the Drive-Thru for over 15 minutes to place my order and waited another 15 to eventually leave the drive-thru because my order was not done. This is the worst Tropical Smoothie ever. This has happened so many times, not sure how this place stays in business
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Island Green
Great friendly staff. Always great service and food!!!
The food is always great here. Fresh and well prepared. It takes a bit of time, especially during peak hours, but freshly prepared is worth the wait.
Food: 5
Service: 5
Excellent service, foods always just what I need!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I have never been treated quite as rudely as I was by these employees . I left there feeling so confused as to why if they hate there job that much...why work there? I will NEVER go back to this location!!
Food: 2
It's almost like I can just copy and paste these Tropical Smoothie Cafe reviews. Another place where I waited 15 minutes from my order while people that ordered 5 minutes after I arrived received their orders before me. Not only am I done ordering online. I'm done with this chain restaurant period. If you don't care to PREPARE ONLINE ORDERS UNTIL THE PATRON COMPLAINS ABOUT THE WAIT WHY EVEN TAKE THEM?????
Service: 1
The smoothie is a iced slushy, I could have gotten that from 7/11
Atmosphere: 3
Food: 1
Service: 3
LOVE the Mango Madness. Love the rewards program as well. All the food is delicious. ?
Parking: Decent amount of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Chicken Club
Food was good- staff was rude. Lord forbid it was my 1st time there cause apparently asking questions will get you eye rolls and crinkled nose as if I'm just supposed to know stuff.
Atmosphere: 1
Food: 5
Service: 2
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