Tropical Smoothie Cafe

The people here are great. Customer service is amazing. The owner is so kind and caring.

Atmosphere: 5

Food: 5

Service: 5

Service is extremely slow every time!!!!

Atmosphere: 1

Food: 3

Service: 1

Giving up on this one.

I used to order in the app, they always left out ingredients.

I started going inside, was fine, got what I wanted, but the last time I went in was the final time.

Smoothie tasted like nothing it was so watered down, like it had the essence of fruit.

Asked them to remake it because it was watered down, they remade it, then started adding more ice and water repeatedly, then handed me another watered down smoothie that tasted like nothing.

The woman doing it knew why it was being remade, so either she added 2 to 3 times the regular amount of water and ice on purpose, or she’s just straight up incompetent.

Doesn’t matter, done giving tropical smoothie chances.

Atmosphere: 1

Food: 3

Service: 1

Three stars for service, can they hire more people? It's wildly understaffed at basically every location I've ever been in. I order ahead online sometimes up to 45 minutes earlier just to run and wait up to 10 minutes to just be acknowledged at the counter to get my already made order. They're so slammed all the time that they don't address you and avert their eyes so finally I just say in desperation, "I have a pick-up order!" Today I waited 20 minutes in the drive through, for again, a pick up order. If you get stuck behind someone in either scenario you're going to wait. Obviously it hasn't stopped me from going back, but only when I'm feeling particularly patient.

came shortly after opening couldn’t get certain items due to not having any at the moment & dirty machines

Awesome cafe! Best place ive ever worked at!!!❤️

Atmosphere: 5

Food: 5

Service: 5

TERRIBLE! The management and THE OWNER, over works minors and is extremely rude and difficult to work with! Barely present, doesn’t train anyone and I came in with experience! 0/10 wouldn’t recommend eating here its definitely a safety hazard.

Atmosphere: 1

Food: 1

Service: 1

The drive thru is hidden
Great staff. Always fast

Parking: There are 3 parking spots at the store. Parking lot behind Gordon's can be used

Food: 5

Service: 5

Recommended dishes: Chicken Pesto Flatbread

Always a reliable spot for smoothies and wraps. I would recommend this place to anyone looking for a healthy spot that is easily available.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Pesto Flatbread

Very slow service compared to other locations in GR

Tropical Smoothie makes great veggie, and fruit based drinks. Light snacks / healthy lunches. We get mango or green island detox. Can be busy and short staffed at times. But crew is friendly and focused on making great food. Our go to place for healthy Green Smoothies.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Baja Chicken Wrap, Kale & Apple Slaw

The white girl is the rudest person i met working in fast food!Do not go there!

Atmosphere: 1

Service: 1

I don’t come here often.. but when I do just know I get the rudest customer service smh. I simply asked if I could change my 1 smoothie out of the 2 I was going to get, hadn’t even paid yet and I apologized. Her response was “I mean it’s already made but I guess so” with an eye roll . Lmao last time I ever come here. There’s plenty other smoothie places in GR for less than $7 and a side of attitude. Last I checked, I’m the customer and I’m spending MY money ?? Oh no god forbid one of the employees will get a free smoothie to drink. Why is customer service so hard when YOU signed up for the job?

Atmosphere: 1

Food: 3

Service: 1

This place is staffed entirely by teens wearing SpongeBob pajamas and AirPods, please hire at least one adult to supervise them

Atmosphere: 1

Food: 4

Service: 1

No one was there at all to take an order or meet me at the window even though it was supposed to be open. Waste of time and disappointing.

Atmosphere: 1

Food: 1

Service: 1