Yeah don’t rent from uhuals from here they totally gf us over. also don’t open them damn store if no one is in there. Turn off the lights. Also empty your voicemail box. Smh
Mike Jumah
Terrific selections
Robert E.
Best U-Haul service I've ever had. You can get a truck after most places are closed, and the staff made sure I was taken care of instead of just thinking about all the ways to upcharge me. They went above and beyond. Next time I'm skipping the U-Haul hotline and calling Vineyards. You can't do that anywhere else.
Andres Sampedro
Great selection and service.
Tom
Excellent selection
Maria Pizano
If I could give zero stars I would. DO NOT rent a UHaul from The Vineyards on Kalamazoo Ave SE.I created a reservation online, went thru the steps to complete pick up and was approved thru UHaul and directed to that location. I was instructed to get keys inside and once inside the owner/representative did not want to hand over keys although he had all of my information and confirmation code for key pick up. Customer service was HORRIBLE. Representative was extremely rude and unprofessional. Keep in mind, I had called ahead on availability and was told to go ahead and reserve the truck they had available. I called customer service, they assured me that my reservation was valid and there was no reason for him not to hand over the keys. Time and money was wasted!
Maria P.
if I could leave zero stars I would. DO NOT rent a UHaul from The Vineyards on Kalamazoo Ave SE. I created a reservation online, went thru the steps to complete pick up and was approved thru UHaul and directed to that location. I was instructed to get keys inside and once inside the owner/representative did not want to hand over keys although he had all of my information and confirmation code for key pick up. Customer service was HORRIBLE. Representative was extremely rude and unprofessional. Keep in mind, I had called ahead on availability and was told to go ahead and reserve the truck they had available. I called customer service, they assured me that my reservation was valid and there was no reason for him not to hand over the keys. Time and money was wasted!
Dustin Steedman
Easy peasy got in got out
kat baldwin
Was just interested in a new place my fiancé and I haven't been too. Had no issues or concerns!
Lindsey Kulaszewicz
The place smells like someone is smoking in the back. So gross!
I was so happy they had exactly what I was looking for... Didn't like the cigar smoke inside the store.
Greg McCaleb
High as hell.
nitrowrench79
Good selection of beer but liquor is hit or miss lately. Walid is a super nice and helpful guy, though.
Sam Kiste
Man behind counter was mad i bought 2 shooters, said he “loses money” because of people like me. Told me to take my business elsewhere. Don’t sell a product if you lose money, definitely don’t suggest shopping here.
John P.
When I walked in both employees weren't wearing masks and one was actually smoking inside the store.
Yeah don’t rent from uhuals from here they totally gf us over. also don’t open them damn store if no one is in there. Turn off the lights. Also empty your voicemail box. Smh
Terrific selections
Best U-Haul service I've ever had. You can get a truck after most places are closed, and the staff made sure I was taken care of instead of just thinking about all the ways to upcharge me. They went above and beyond. Next time I'm skipping the U-Haul hotline and calling Vineyards. You can't do that anywhere else.
Great selection and service.
Excellent selection
If I could give zero stars I would. DO NOT rent a UHaul from The Vineyards on Kalamazoo Ave SE.I created a reservation online, went thru the steps to complete pick up and was approved thru UHaul and directed to that location. I was instructed to get keys inside and once inside the owner/representative did not want to hand over keys although he had all of my information and confirmation code for key pick up. Customer service was HORRIBLE. Representative was extremely rude and unprofessional. Keep in mind, I had called ahead on availability and was told to go ahead and reserve the truck they had available. I called customer service, they assured me that my reservation was valid and there was no reason for him not to hand over the keys. Time and money was wasted!
if I could leave zero stars I would. DO NOT rent a UHaul from The Vineyards on Kalamazoo Ave SE. I created a reservation online, went thru the steps to complete pick up and was approved thru UHaul and directed to that location. I was instructed to get keys inside and once inside the owner/representative did not want to hand over keys although he had all of my information and confirmation code for key pick up. Customer service was HORRIBLE. Representative was extremely rude and unprofessional. Keep in mind, I had called ahead on availability and was told to go ahead and reserve the truck they had available. I called customer service, they assured me that my reservation was valid and there was no reason for him not to hand over the keys. Time and money was wasted!
Easy peasy got in got out
Was just interested in a new place my fiancé and I haven't been too. Had no issues or concerns!
The place smells like someone is smoking in the back. So gross!
Restaurantji Recommends
I was so happy they had exactly what I was looking for... Didn't like the cigar smoke inside the store.
High as hell.
Good selection of beer but liquor is hit or miss lately. Walid is a super nice and helpful guy, though.
Man behind counter was mad i bought 2 shooters, said he “loses money” because of people like me. Told me to take my business elsewhere. Don’t sell a product if you lose money, definitely don’t suggest shopping here.
When I walked in both employees weren't wearing masks and one was actually smoking inside the store.