Ordered a bacon double stack only ketchup was put on wrong tray so needed remade, the remake was made with everything so I asked for another remake only to get it made right and bite into pink raw hamburger I will never return, also they got homeless sleeping in the lobby when I mentioned it they just shrugged there shoulders and went on about there business worst establishment of Wendy's I've ever been in, highly recommend avoiding this location
Malikia McGee
Fast friendly
Atmosphere: 5
Food: 5
Service: 5
Prince Charmin
I was trying to order inside, but doors were locked. Visibly fully staffed before 10 and you guys close at 1am! care to explain?….
Atmosphere: 1
Service: 1
shanna farren
Ordered through door dash, ( ordered a baconator combo and a jr choc frosty) we got the food and the fries were ice cold, my frosty was vanilla (gross), no straw or spoon for the frosty/drink. And to add the cherry on top my boyfriend woke up with food poisoning not even 4 hours later after his sandwhich. Was puking from 2am-5am. Definitely don’t recommend, disgusting and disappointing.
Atmosphere: 1
Food: 1
Service: 1
Jordan Naperola
Hot food! Good options
Atmosphere: 1
Food: 5
Service: 3
CG G (Cgermaine)
The staff at the Michigan St Wendy's are always polite and helpful. I appreciate how nice they are to customers. Orders are accurate, food is hot. I use drive thru at this location a few times a month.
Atmosphere: 5
Food: 5
Service: 5
Ruth Taylor
I have no idea of how the food would have been because I was ignored repeatedly when attempting to ask a question. Had I realized that the service workers there didn't believe in service I would have let my sons get Subway like they wanted. I still would have had to pick up a candy bar to tide me over until I reached home and THEY would have been happier about the food. FWIW sometimes customers have allergy issues that need addressing by the staff. And while MOST wendy's have their baked potato area away from the area the burgers are made, not all are. I have a nasty GLUTEN ALLERGY which means getting bread crumbs in my baked potato can get me a trip to the ER
Atmosphere: 1
Food: 1
Service: 1
Bjorn Whitesnow
The food is always good here have yet to have a negative experience. I only dine in
Atmosphere: 5
Food: 5
Service: 5
Kaja S.
i ordered an hour before close because i work until late into the night. they missed one of my fries, forgot the condiment packets I asked for, burger was made with a huge splurt of mayo on one end and nothing on the other, and most of the fries i got were burnt to a crisp. they clearly just gave me the last of what they had and didn't feel like making more.
The drive-through was quick and efficient and my order was hot and fresh couldn’t ask for anything else plus the workers were friendly!
Atmosphere: 5
Food: 5
Service: 5
David Herrington
This is my second time to this wendys in 3 weeks. Again they did not serve me an item that was ordered. I call the restaurant, the phone rings one time and then nothing. 1st time it was a burger and now a drink.
Service: 1
Katrina VanProoyen
We had a very rude employee take our order, after every item they cut us off and said “is that it?” The cashier was fine but whoever was on headset also handed us our food and basically threw it at us and didn’t say a word. The service here is consistently bad, seems like a bad work environment or something bigger than just working at a fast food place.
Atmosphere: 2
Food: 3
Service: 1
Benjamin Clark
Great 👍 service
Atmosphere: 5
Food: 5
Service: 5
Eden S
Boyfriend placed a breakfast order for us to pickup when they open at 6:30. The app took our money/order, but workers told us they won’t open til 7. So we sat around til 7. Then they claimed they didn’t see any pickup order. Had to cancel and reorder. Basically took 45 minutes/after 7AM to get our breakfast despite the business being open at 6:30. Extremely rude workers
Quick efficient and nice customer service
Atmosphere: 5
Food: 4
Service: 5
Ordered a bacon double stack only ketchup was put on wrong tray so needed remade, the remake was made with everything so I asked for another remake only to get it made right and bite into pink raw hamburger I will never return, also they got homeless sleeping in the lobby when I mentioned it they just shrugged there shoulders and went on about there business worst establishment of Wendy's I've ever been in, highly recommend avoiding this location
Fast friendly
Atmosphere: 5
Food: 5
Service: 5
I was trying to order inside, but doors were locked. Visibly fully staffed before 10 and you guys close at 1am! care to explain?….
Atmosphere: 1
Service: 1
Ordered through door dash, ( ordered a baconator combo and a jr choc frosty) we got the food and the fries were ice cold, my frosty was vanilla (gross), no straw or spoon for the frosty/drink. And to add the cherry on top my boyfriend woke up with food poisoning not even 4 hours later after his sandwhich. Was puking from 2am-5am. Definitely don’t recommend, disgusting and disappointing.
Atmosphere: 1
Food: 1
Service: 1
Hot food! Good options
Atmosphere: 1
Food: 5
Service: 3
The staff at the Michigan St Wendy's are always polite and helpful. I appreciate how nice they are to customers. Orders are accurate, food is hot. I use drive thru at this location a few times a month.
Atmosphere: 5
Food: 5
Service: 5
I have no idea of how the food would have been because I was ignored repeatedly when attempting to ask a question. Had I realized that the service workers there didn't believe in service I would have let my sons get Subway like they wanted. I still would have had to pick up a candy bar to tide me over until I reached home and THEY would have been happier about the food. FWIW sometimes customers have allergy issues that need addressing by the staff. And while MOST wendy's have their baked potato area away from the area the burgers are made, not all are. I have a nasty GLUTEN ALLERGY which means getting bread crumbs in my baked potato can get me a trip to the ER
Atmosphere: 1
Food: 1
Service: 1
The food is always good here have yet to have a negative experience. I only dine in
Atmosphere: 5
Food: 5
Service: 5
i ordered an hour before close because i work until late into the night. they missed one of my fries, forgot the condiment packets I asked for, burger was made with a huge splurt of mayo on one end and nothing on the other, and most of the fries i got were burnt to a crisp. they clearly just gave me the last of what they had and didn't feel like making more.
Food: 1
Restaurantji Recommends
The drive-through was quick and efficient and my order was hot and fresh couldn’t ask for anything else plus the workers were friendly!
Atmosphere: 5
Food: 5
Service: 5
This is my second time to this wendys in 3 weeks. Again they did not serve me an item that was ordered. I call the restaurant, the phone rings one time and then nothing. 1st time it was a burger and now a drink.
Service: 1
We had a very rude employee take our order, after every item they cut us off and said “is that it?” The cashier was fine but whoever was on headset also handed us our food and basically threw it at us and didn’t say a word. The service here is consistently bad, seems like a bad work environment or something bigger than just working at a fast food place.
Atmosphere: 2
Food: 3
Service: 1
Great 👍 service
Atmosphere: 5
Food: 5
Service: 5
Boyfriend placed a breakfast order for us to pickup when they open at 6:30. The app took our money/order, but workers told us they won’t open til 7. So we sat around til 7. Then they claimed they didn’t see any pickup order. Had to cancel and reorder. Basically took 45 minutes/after 7AM to get our breakfast despite the business being open at 6:30. Extremely rude workers
Loading...