Wendy's
3301 Plainfield Ave NE, Grand Rapids
(616) 361-1411
Recent Reviews
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I had the BEST meal at this location. Someone farted and i'll leave my personal opinion out of this review, which was a customer. Thank You ALL who care about feeding us, the best way, when we are starving.
Atmosphere: 5
Food: 5
Service: 5
My family comes to this location for dinner often. The biggie bags are a favorite and so cheap. Today I took my son for a quick lunch before the snow came and was pleasantly surprised. I didn't catch her name but the lady working the counter (my guess is she's the manager) saw an older couple struggling to order on the computer and took their order personally. She proceeded to do the same for the next couple and a third trying to figure out the freestyle machine. I just wanted to say that was awesome to see and great job!
Atmosphere: 5
Food: 5
Service: 5
The worst wait ever. The manager had to make my food due to staff lacking ambition 😒 Get it together, please.
Atmosphere: 1
Food: 3
Service: 1
I'm so disappointed 😞 in Wendy's food I always loved there food but it really has gone down hill 💔 we have gotten food from there two times no and the one time we was charged for bacon that we never asked for and cold fries 🍟 gross!! Then the second time my husband ordered the ghost chicken sandwich it was cold and raw the middle 😵 not good and the person waited on us didn't seem like he cared like hello good customer service please 🙏❤️🩹. I know I would rather cook my own but right noi don't have a chance no kitchen 😞💔 so I was hoping to get a nice meal to snack on for lunch. Guess I was wrong!!
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Chili
Food is trash, never fresh, served like warm even when asked for fresh and hot.
Atmosphere: 1
Food: 1
Service: 1
I was waiting to order but nobody was attending in the front
Service: 1
I was waiting to order but nobody was attending in the front
Atmosphere: 1
Service: 1
I usually really enjoy getting food from Wendy's but this location almost always forgets something with my order. The last two times it has been my fries and before that it was my nuggets. At this point would rather go to McDonald's because they rarely if ever forget part of my order
Atmosphere: 3
Food: 1
Service: 1
I wish I could 0 worse customer service Never get the customer orders right play with people food think sue Wendy no rep of order
Atmosphere: 1
Food: 1
Service: 1
Food here is never great. Also, last time I came through the drive thru I wanted some ketchup and the worker had headphones in so she did not hear me and walked away without saying a word to me. I then tried to yell to get her attention which didn’t work. I waited a few mins for her to notice I’m still here to get some ketchup. She says “you should’ve yelled” I did and you didn’t hear me because you’re wearing headphones. Ridiculous lmao.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Food was okay, bathrooms were disgusting.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Classic Chocolate Frosty
Parking: 5 dollar viggie bag
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Jr Cheeseburger
It doesn't matter which location, the burgers and nuggets are never hot. Luke warm at best...every single time. Do I need to ask for it hot? Do you charge extra for heat, or what???
Atmosphere: 4
Food: 2
Service: 3
go ahead and take the cold brew off the menu. You never got any Anyway.
Always an interesting experience
Atmosphere: 3
Food: 3
Service: 3
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