Wendy's
3301 Plainfield Ave NE, Grand Rapids
(616) 361-1411
Recent Reviews
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Had to give a shout out to this Wendy’s! I’ve had several very positive experiences here! They exceed my expectations for fast food by a lot! The staff has been kind and have gone the extra mile to be helpful when I’m there with my kids. The inside is clean and the service is quick and friendly. Great job!
Atmosphere: 5
Food: 5
Service: 5
One visit to this location was enough to guarantee I will never eat at any Wendy’s ever again.
Atmosphere: 1
Food: 1
Service: 1
Love the apple pecan salad! The grilled chicken ranch wrap is the best!
Atmosphere: 5
Food: 5
Service: 5
I closed my eyes and realized you still put ketchup on your cheeseburgers. God
Atmosphere: 5
Food: 5
Service: 5
I wish I could give a no star I wouldn’t use the kiosk to order crap from here you might get ripped off like we almost did you don’t get a receipt and we didn’t even get the chance to put our name for the order I won’t be coming back to this location
Atmosphere: 1
Service: 1
We had an issue with our order through the app so I called to store hoping someone would be able to help with the issue and the manager went absolutely above and beyond taking care of it for us. We order from this location a lot and have always had the best experiences. The team of phenomenal and there are never any issues with missing or wrong items. Best Wendy’s I’ve ever been to.
Food: 5
Service: 5
I had a wonderful experience here. There was a lady running checkout today and she was so kind and pleasant. She has a monster energy pin on her name tag and I just wanted to let Wendy’s know that she’s just wonderful. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Basic fast food , everything was standard Wendy's
Atmosphere: 3
Food: 3
Service: 3
The atmosphere sucks here probably the service too but they so rude it didn't even get to that point
Atmosphere: 1
I had the BEST meal at this location. Someone farted and i'll leave my personal opinion out of this review, which was a customer. Thank You ALL who care about feeding us, the best way, when we are starving.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My family comes to this location for dinner often. The biggie bags are a favorite and so cheap. Today I took my son for a quick lunch before the snow came and was pleasantly surprised. I didn't catch her name but the lady working the counter (my guess is she's the manager) saw an older couple struggling to order on the computer and took their order personally. She proceeded to do the same for the next couple and a third trying to figure out the freestyle machine. I just wanted to say that was awesome to see and great job!
Atmosphere: 5
Food: 5
Service: 5
The worst wait ever. The manager had to make my food due to staff lacking ambition 😒 Get it together, please.
Atmosphere: 1
Food: 3
Service: 1
I'm so disappointed 😞 in Wendy's food I always loved there food but it really has gone down hill 💔 we have gotten food from there two times no and the one time we was charged for bacon that we never asked for and cold fries 🍟 gross!! Then the second time my husband ordered the ghost chicken sandwich it was cold and raw the middle 😵 not good and the person waited on us didn't seem like he cared like hello good customer service please 🙏❤️🩹. I know I would rather cook my own but right noi don't have a chance no kitchen 😞💔 so I was hoping to get a nice meal to snack on for lunch. Guess I was wrong!!
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Chili
Food is trash, never fresh, served like warm even when asked for fresh and hot.
Atmosphere: 1
Food: 1
Service: 1
I was waiting to order but nobody was attending in the front
Service: 1
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