Wendy's
3921 28th St SE, Grand Rapids
(616) 942-7131
Recent Reviews
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We ate two salads. They were good & we enjoyed them. Good service. Dining room was clean and orderly. We would return.
Atmosphere: 4
Food: 4
Service: 4
Forgot our spoons
Atmosphere: 3
Food: 5
Service: 3
Gotten the wrong order multiple times at the drive thru. Also they were “too busy” to help me out when I called.
Guess they got my $17.
Had issues with my Canadian Debit card and Scottie and Tiffany were incredibly helpful and provided awesome customer service. Food was fantastic and hot
Atmosphere: 5
Food: 5
Service: 5
Fries were not fresh burger was cold
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Double Stack
Girl doesn’t know how to use Apple Pay so we just left
Get your shit together , no reason I’m getting breakfast at 8:00am and it’s not fresh .
Atmosphere: 1
Food: 1
Service: 1
The racist staff at this location makes me pull forward and wait for my food because I'm white. And then they proceed to help several cars behind me to the point where I have to walk to the window and ask them where the hell my food is. Then the low IQ individual that comes out and hands me my food proceeds to tell me how he's just working to support his family and that I obviously have it well off.
Don't go here if you are white, because they will most definitely prioritize everyone else ahead of you, and it's likely that they will do something to your food. They are racist here.
Wendy's has a great way of using up their leftover ground beef--they turn it into very good chili. The taco salad includes some chili, a small chili goes great on a bacon cheese baked potato, and so forth. We enjoyed it. If you like chili, so will you.
Atmosphere: 3
Food: 5
Service: 4
Just got a meal and it is cold doesn't seem it was made fresh
Food: 1
Service: 3
Restaurantji Recommends
Someone spit in my iced coffee or their coffee machine was dirty so I went back POLITELY & asked what they could do. The manager whose name I’m not aware of (but he is a tall African American) was rude. Blew his breath out & told the front cashier to make me a value size of my original sized iced coffee.
Service: 1
I’m a vegetarian so they don’t have a great menu unless you eat meat products, but Wendy’s has the best French fries of any fast food place. They never are overdone. They also have great frostys at Wendy’s too. I’m
Hoping one of these days they will add a vegetarian burger someday the way Burger King has. More and more people are becoming vegetarian, and they need to get with the times.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Strawberry Frosty, Wendy’S All Natural Strawberry and Tropical Berry Lemonades, Cheese Fries
I travel all over the country and deal with all types of people. This drive-thru has some very rude employees. I came through twice during the week I was here and both times they got my order wrong. Because I travel I need receipts and it took forever to try to get a receipt for my food. Seems like they don't have proper management in place for the nighttime shifts.
Atmosphere: 2
Food: 2
Service: 2
Excellent food, super fresh, great service!
Atmosphere: 4
Food: 5
Service: 5
Horrible! Went inside. The smell was horrible. Drink station was filthy and the cabinet was moldy.
Atmosphere: 1
Food: 1
Service: 1
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