Wingstop
3923 28th St SE, Grand Rapids
(616) 369-9464
Recent Reviews
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NEVER Answer The Phone!!!
Great food
Wonderful Staff
Clean Dining Area
Atmosphere: 5
Food: 5
Service: 5
Gave me food poisoning
Atmosphere: 3
Food: 1
Service: 3
Order about 200 wings online when I got there were only two people in the kitchen one female sitting around and it still got done quick shoutout to those two hard working black young men that made my wings for my family which they loved.
Food: 5
Service: 5
Ordered as soon as the opened food was delicious quick and easy would definitely be eating here more for lunch
Atmosphere: 5
Food: 5
Service: 5
Would recommend coming here early anytime later in the day wouldn’t most likely be the same been coming here for years and there has always been two young men giving the store there all ever since I been coming here.
Food: 5
Now I usually only write reviews for Taco Bell, but after dining at this establishment I felt moved and knew I had to expand beyond my boarders. Throughout my experience I was blown away. The food was fast and delious and the workers were incredibly nice!
Atmosphere: 4
Food: 5
Service: 5
My boyfriend, my friend, her boyfriend, and I went here and got food poisoning. My wings were fine but everyone else’s were gross. Granted I got a different flavor and they all got the same. The guy there told us they weren’t doing dine and then proceeded to let other people dine in so we just sat down. The place wasn’t very clean either.
Atmosphere: 2
Food: 2
Service: 2
Wonderful staff
Atmosphere: 5
Food: 5
Service: 5
I like their food but the service at this location is terrible. They are SO SLOW! Waited 40 minutes for food in an empty place and the fries are cold. Staff are on their phones, restaurant is dirty and sticky. Will not be back!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Went here for the first time, it wasn’t busy but it took forever to get our food. Like 30 minutes for two small meals. Expensive for what it is
Atmosphere: 1
Food: 2
Service: 1
Disappointing even when trying to order ahead. When I arrived I was informed there was a delay because I ordered over their *own* app which estimated around 16 minutes- around the time I got there. At that time I was told 5 more minutes and it was just waiting on fries. It took another 20 minutes of waiting before the order was ready. The lobby was not cleaned and the fountain machine was out of half of the drink options and had no ice. The fries were cold and hard. Plus we were missing wings.
Atmosphere: 1
Food: 2
Service: 2
I came in from out of town excited to finally try Wingstop, this location did not disappoint. Aaliyah was the only one working. It was seemingly busy, yet she took the time to help pick flavors for my tenders. She made me feel welcomed and not like just another customer. My food came out on time and fresh. Looking at the reviews, I was skeptical, but Wingstop definitely exceeded my expectations. I will definitely be returning the next time I’m in town!
Atmosphere: 5
Food: 5
Service: 5
Went in a couple of times in the past month to find the restaurant clean and the staff so friendly. My past experience with this location was not very good, but I was told they are under new management. You can definitely tell! My food was hot and fresh! I was greeted and helped by Aaliyah, who not only made recommendations that were amazing, but worked with me in understanding the menu and different promotions being offered. From the moment I stepped in the store, I felt valued! Will definitely be coming back to this location!
Great service by Aaliyah she’s the best super nice person.
Atmosphere: 5
Food: 5
Service: 5
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