Wingstop

2505 Alpine Ave NW Ste B, Grand Rapids
(616) 228-8087

Recent Reviews

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Cindy Gray

They could not give me cold wings and cold fries plus my drink was nasty

Michele Mp

Cold, old fries, no flavor and barely any sauce/seasoning on fries and wings. Decided to try it for the first time and won’t be going back obviously.

Ryan Smith

Hello and welcome to another Hungry Guy in a Wheelchair restaurant review.. Today’s review is Wingstop in Manchester, NH… If you’re rolling in hungry and craving some solid wings, WingStop has got you covered. Let’s break it down: Getting in was smooth. The parking lot had reasonable wheelchair-accessible spaces, and the entrance didn’t give me any trouble. Inside tho the curb cut was way off on the other side of the lot, the layout was open enough to navigate without playing bumper cars with tables 😂. The place has a casual, clean vibe with an open kitchen, so you can see your food being made. Staff were friendly and quick to help if needed. Now for the food and they give you 3 choices of sauces—honey mustard, ranch, and blue cheese. We all went for the 3 piece wings with a side of spicy fries too shares my friend Anna Costa-Turner went with the original hot flavor . I went with the Atomic flavor (hottest they have and it did its job well), if you ever wonder why it’s called Atomic you’ll see why. My mom went for chicken tenders with the mild.. Big portions, fair prices. Everything came in takeout containers with plastic utensils, which actually made life easier when it was time to pack up leftovers. Good food, good service, and easy access—what more could a hungry guy in a wheelchair ask for? If you’re in the area and craving wings, this spot’s worth the stop. I give this spot an overall rating of 9.1/10.

Maya Law

Absolutely horrible costumer service, waited 25 minutes after i ordered and another customer came and ordered and got theirs before, employees were on facetime calls not calling out to their costumers when their food was ready, absolutely terrible and they should be fired.

Atmosphere: 1

Food: 2

Service: 1

Pablo Lopez-Perez

Terrible customer service, you have one guy working and the other one is on FaceTime with a friend talking the whole time(Ravi) then instead of giving us our order they forget about the only 2 other people in the building and had our food sit there for 15 minutes.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Wings

tony perez

Get there to pick up my order guy says he hasn't even started going to be another 15 turns out to be 40 minutes tell them there's no ice in the ice machine instead of refilling he chooses to grab the dirty mats instead avoid like the plague

Atmosphere: 1

Food: 1

Service: 1

Roy Hagle

The first time I went I had very bad service and missing wings. I stood at the counter to pick up my wings and the lady at the register was having a conversation with her significant other about putting away laundry and dishes. I finally get helped and get home and I'm missing 4 of my 20 wing basket. I called and she put me on a list to get a basket. A week later I called in the order and could barely understand the person and placed my order. I showed up 15 minutes later and no one knows what I'm talking about. They took my order and I had to wait another 25 minutes which is very frustrating. Whoever owns this franchise needs to watch how the staff works and if the owner is one of the folks currently working there you should be embarrassed by the amount of negative reviews. I've been to others which were well ran and clean.

Atmosphere: 1

Food: 2

Service: 1

Caiden Meade

couldn't even understand the guy who took my order but i ignored that but then i saw the prices too they were so high! this i also ignored and proceeded to pay i got my drink and the drink was mixed poorly and there was way too much water in the mixture when my food finally came out the wings had WAY to much sauce on them and then the fries were cold wet and had no salt on them at all i am definitely disappointed and will not be returning to the disgrace of a business.

Atmosphere: 1

Food: 2

Service: 1

Breanna Zerby

Once my boyfriend and I walked in we wondered if this place was online only after waiting 20 minutes at the counter for someone to take our order. There was five employees, and speaking from a person who works in fast food you're not supposed to leave ppl at the counter AT ALL. They all were wearing earplugs I assume as a way to ignore customers, which they DID. We didn't get our food it took my boyfriend and I walking out before they even decided to attend the counter. Honestly ridiculous, but, what I can see from other reviews, I'm glad I didn't waste my money on the food.

Atmosphere: 1

Service: 1

Katie StPierre

Walked in to place an order. An employee walked up and said nothing, I asked to place an order he puts his finger up and walked away. He had an AirPod in. Waited 5 minutes b/c we do enjoy the wings and no acknowledgment despite 3 workers being there. Trash is overflowing out front as well. Idk what happened to the original people that worked there when they opened this location but bring them back please.

Atmosphere: 1

Service: 1

brian woodward

Filthy inside and out, always takes twice as long as they say snd they are rude. Wasn’t like this until recently, I think it is under new management.

Atmosphere: 1

Food: 2

Service: 1

Jillian Pompo

This place is literally a joke? I paid $10 for two large ranches and they were not in the bag. They won’t answer the phone, and we had to drive back 15 minutes to get them. Fries were soggy and cold. Absolutely never returning and am definitely tempted to call someone higher up. They didn’t give us any sort of refund or any new fries.

Atmosphere: 1

Food: 1

Service: 1

Raúl José Badillo Meléndez

I loved it, the food was good, and the girl who served was very friendly❤️❤️

Atmosphere: 5

Food: 5

Service: 5

trina nelson

worst wing stop ever been to. they said they were closed at 11, never answered a ringing phone. i waited over an hour for a sandwich. horrible people working here but not actually doing anything

Atmosphere: 1

Service: 1

Recommended dishes: Chicken Sandwich

Charlie Jones

Worst Wingstop in the world. I ordered online twice and each time i had to wait 10-15 minutes. What's the point of online ordering if they don't start the order until you get there.

Atmosphere: 2

Food: 2

Service: 1

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