Yeung's Lotus Express

3195 28th St SE, Kentwood
(616) 975-0051

Recent Reviews

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Jesus Lopez

Bad service and food is not good at all.

Atmosphere: 1

Food: 1

Service: 1

David Shinabarger

I wish I had read the reviews before getting a snack here with my family. Poor service, unfriendly and the food was terrible; it seemed old and had no flavor. It was also way overpriced. Stay away.

Atmosphere: 1

Food: 1

Service: 1

Helayna Fuller

Do not go to this “restaurant.” I asked if they could put gloves on when handling my food (as they were handling cash before) and they blatantly said no. This was my second time going here and the first time was awful. The food was bland and gross. Save your $16 for something better.

Atmosphere: 1

Food: 1

Service: 1

Buddy Haskill

Orange chicken was fine. There is nothing fried about the rice

Atmosphere: 3

Food: 3

Service: 3

Brittani Carlton

Food is awful, the rice had no flavor. They don’t wear any gloves when serving food. The cashier was rude and said that they serve everything fresh every 30 minutes which makes no sense because I was complaining about the food to them for almost 40 minutes, and no fresh food was put out.

Fred Martinez

First of all, the server and the cashier are very rude. They don't acknowledge the customer with a simple greeting. Second, the food is gut wrenching distasteful. I've eaten here twice and I was disappointed both times. Bad service together with bad food is not ideal.

Atmosphere: 4

Food: 1

Service: 1

Justice B

It's ok. Definitely not worth 16.99 for this small amount. Sign said 12.96 for two entrees and a side of rice how it got to 16.99 is beyond me.

Calea Lowe

Absolutely disgusting, gave us the nasty leftovers that’s been sitting out for hours the chicken was cold and mushy and the rice,peas, and carrots were hard and disgusting I eat there all the time with no problem. They gonna have to train their new crew members or something cause that tasted absolutely disgusting im definitely taking a break from eating there. Couldn’t even finish my plate and I paid way too much for the quality of the food EW.

Atmosphere: 2

Food: 1

Service: 2

Tin Geiger

Let me start off by saying I go here often on my lunch. Never expected star service and the people serving the food have always been nice. There’s a lady in the back always cooking and always seems to be working hard.Here’s the tea:I had an issue today where the register person accidentally charged me an extra entree and I didn’t notice on the receipt until I got back to the car (I parked in the 15 minute food service carry out spot). I walked back in with my receipt a couple minutes later and the lady cooking was upset I came back. She said “it’s your responsibility to make sure you’re being charged right.” The other register person told me to go get my food and I did. Only 9 minutes have passed since I was given my food and lady cooking came up to me and said it’s not my fault you were charged extra, you have to look at what you’re being charged. You leave and I don’t have any idea what you did to it. That’s company policy.” I told her it hasn’t even been ten minutes. She then claimed again she has no responsibility to over what’s charged, and “do you expect me to cook, serve food, and do the money? Can you do that?” I said yes, testing the waters, “then you come back here and do it for one hour and if you can’t you give me all the money.” I mean I was arguing with her for a few minutes over $4, and I decided to cut my losses and just leave. Will I eat there again? There’s a 100% chance I will, but will I always be upset that they took my $4 by mistake? I’ll forget eventually.

Atmosphere: 3

Food: 4

Service: 1

Jessica Parada

Worse food I ever ate at an Asian place!!

Alison Belliel

Food was great but expensive

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Orange Chicken

Tara Garcia

The customer service at this location is terrible. My teenager ordered an entree with noodles and rice and the female employee told her she couldn’t get both even though she had purchased two sides. When she asked why she couldn’t have both the employee began yelling and causing a scene completely embarrassing her. My daughter told her that her behavior was rude and unprofessional and the employee responded with “I don’t care”. We won’t be returning

Atmosphere: 1

Food: 1

Service: 1

Laura Alexander

The older gentleman working the counter/register really disappointed me today.I began to kindly request noodles with MORE VEGETABLES in them. He disregarded me although we made eye contact when I was speaking to him.He was rude to the point that it seemed he might hold a low regard for women. As if he were too good to or it is dishonorable for him to listen to a female with respect.There were other things I asked, without a response from him. My mom was with me and he was not cordial to her either. She's about his age imo. She asked him for a fork. He wouldn't hand her a fork.My heart says maybe his hearing is poor like hers is... but my mouth almost told him off.I've seen him on other visits to his establishment and believe he may be the owner.In addition the portion sized Styrofoam containers are smaller than ever and the prices have increased.

Vegetarian options: Zero vegetarian options available. And like I said.... they won't even give you a few more cabbage shreds rather than starchy carb filled noodles.

Dietary restrictions: I asked for more veggies in the noodles because the food was for my boyfriend who is diabetic yet very carb conscious.A little more Cabbage over masses of noodles would've been kind of the man to allow.The restaurant already does not offer supergreens or anything purely vegetarian.

Atmosphere: 4

Food: 1

Matthew R

Attached to River Town crossings mall, nice portions pick what you want and priced

Atmosphere: 4

Food: 4

Service: 4

Sophia Valenzuela

I ordered noodles and they came cold, I went back and asked for another serving warm. and recived still a cold plate. I also noticed they handle money and and serve food without switching gloves.

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