Z!Eats (Formerly Zoup!)
4021 Cascade Rd SE, Grand Rapids
(616) 956-3052
Recent Reviews
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Ordered a salad barely had toppings. I basically paid $16 for spinach!
Food: 1
Got broccoli and cheese soup and chicken noodle soup. Both look like they have been out all day. Would rather go to Panera next time. But great customer service.
Lousy sandwiches. Most of the soups are weird. Salad was half rotten greens, topped with brown avocado. And very overpriced. And I almost forgot, the lemonade had gone bad.
Stopped by Zoup for a quick dinner at 5pm. The inside was clean and I was greeted as I entered the door, which I always appreciate. A young man took my order and brought my food to me at my table, which is great service.
I got the loaded baked potato, which was very good. Though it seemed like some of the potato had started to melt and made it a little ticker than I would like, but not enough to spoil it.
Overall, decent food, good service and not terribly expensive. Always good for a quick lunch or dinner!
Atmosphere: 4
Food: 4
Service: 5
Local place that doesn’t care about me the customer. We drive crosstown and they forgot my flatbread but blamed me. Had to go back to pickup an ice cold selection with a poorly trained employee covering her mistake by blaming us, saying the flatbread was under the bag when it clearly wasn’t . No offer to help make the mistake a little easier to accept as her inexperience was quite obvious. Places like Panera outshine them in customer service philosophy
Atmosphere: 2
Food: 2
Service: 1
Have not been to Zoup for years but it is one of the closest spots to my office. It looks like their menu offerings have increased but the prices do not seem appropriate for what you get. I got a semi air toasted but not grilled cheese/tomato sandwich that was pretty disappointing. And a cup of cauliflower soup that was ok tasting. Not worth $15.50 with no drink. Friendly staff and prompt ordering though.
Atmosphere: 5
Food: 3
Service: 5
This is the best lunch stop in the area ran by the most wonderful people!
Atmosphere: 5
Food: 5
Service: 5
The restaurant is kinda grungy, the men’s bathroom had feces on the other wall, the women’s restroom is not clean as well. The food is good thought.
Atmosphere: 4
Food: 4
Service: 4
I got a chile (to go) and the best way to describe it was chile broth. It was inedible! When I took it back to get a refund, they refused to give me one because they couldn’t find the order on the cash register.
What a unique combination of poor food and terrible service! NEVER going back there again!
Food: 1
Service: 1
Food is excellent. A bit on the pricey side but well worth it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Bread, White Chicken Chili
Restaurantji Recommends
First time eating here. I ordered the Cali chicken sandwich and the classic macaroni and cheese. The mac is was delicious; creamy, cheesy, and hot. The sandwich was a bit less appealing. The flavor was good, but the composition was not. I took one bite and 3 pieces of chicken fell out and avocado oozed onto my face. The cheese was not melted to the sandwich and also there was one lonesome roasted red pepper on the whole sandwich. The flavor saved it for me, I ate it deconstructed and it was better that way. The service was good. The restaurant appeared clean. I would come back.
Atmosphere: 4
Food: 3
Service: 4
We ordered online when we got the message said was delivered we didn't have the food. The driver called and was very rude and proceeded to say I handed you the food which is funny we didn't get it. Almost $50 in food plus a tip. Called and spoke to someone she said we had to call someone else we called them they told us to call back to the location. Called back and the girl said she would look into this and call back. Did not get a call back. Very disappointed 😞
Atmosphere: 1
Food: 1
Service: 1
It is my comfort food place. Always great selections and options. And when I was there the other day they were very helpful helping me find a sandwich I'd enjoy. Thank you guys! Otherwise just a great experience and food.
Atmosphere: 5
Food: 5
Service: 5
Clam chowder was terrible
And the flat was terrible
Over priced garbage
Atmosphere: 1
Food: 1
Service: 3
It was amazing to stop in for a quick lunch. And when I say it was quick, my food was ready by the time I finished paying. Friendly staff down the whole line!
Atmosphere: 5
Food: 5
Service: 5
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