Z!Eats (Formerly Zoup!)

4021 Cascade Rd SE, Grand Rapids
(616) 956-3052

Recent Reviews

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Misty B

Have not been to Zoup for years but it is one of the closest spots to my office. It looks like their menu offerings have increased but the prices do not seem appropriate for what you get. I got a semi air toasted but not grilled cheese/tomato sandwich that was pretty disappointing. And a cup of cauliflower soup that was ok tasting. Not worth $15.50 with no drink. Friendly staff and prompt ordering though.

Atmosphere: 5

Food: 3

Service: 5

Garrett Bleshenski

This is the best lunch stop in the area ran by the most wonderful people!

Atmosphere: 5

Food: 5

Service: 5

R M

The restaurant is kinda grungy, the men’s bathroom had feces on the other wall, the women’s restroom is not clean as well. The food is good thought.

Atmosphere: 4

Food: 4

Service: 4

Tom Sullivan

I got a chile (to go) and the best way to describe it was chile broth. It was inedible! When I took it back to get a refund, they refused to give me one because they couldn’t find the order on the cash register.
What a unique combination of poor food and terrible service! NEVER going back there again!

Food: 1

Service: 1

TRACEY BARNICK

Food is excellent. A bit on the pricey side but well worth it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Bread, White Chicken Chili

Madeleine Veneklasen

First time eating here. I ordered the Cali chicken sandwich and the classic macaroni and cheese. The mac is was delicious; creamy, cheesy, and hot. The sandwich was a bit less appealing. The flavor was good, but the composition was not. I took one bite and 3 pieces of chicken fell out and avocado oozed onto my face. The cheese was not melted to the sandwich and also there was one lonesome roasted red pepper on the whole sandwich. The flavor saved it for me, I ate it deconstructed and it was better that way. The service was good. The restaurant appeared clean. I would come back.

Atmosphere: 4

Food: 3

Service: 4

Jackie Vandertuin

We ordered online when we got the message said was delivered we didn't have the food. The driver called and was very rude and proceeded to say I handed you the food which is funny we didn't get it. Almost $50 in food plus a tip. Called and spoke to someone she said we had to call someone else we called them they told us to call back to the location. Called back and the girl said she would look into this and call back. Did not get a call back. Very disappointed 😞

Atmosphere: 1

Food: 1

Service: 1

Josmarie Ojeda

It is my comfort food place. Always great selections and options. And when I was there the other day they were very helpful helping me find a sandwich I'd enjoy. Thank you guys! Otherwise just a great experience and food.

Atmosphere: 5

Food: 5

Service: 5

Steve Leigh

Clam chowder was terrible
And the flat was terrible
Over priced garbage

Atmosphere: 1

Food: 1

Service: 3

Kenzie Jones

It was amazing to stop in for a quick lunch. And when I say it was quick, my food was ready by the time I finished paying. Friendly staff down the whole line!

Atmosphere: 5

Food: 5

Service: 5

Cindy Welch

Love this place. Staff were very friendly and helpful.

Dietary restrictions: Dairy free options

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Soup and Sandwich

Mindi Vroman

After a disappointing experience at another location, I thought surely the stand-alone location would be better. Right?

Wrong. The service was definitely better, but the food was not. They had the same soups as the other location two days prior. No variety, no originality, nothing unique or special. The same lame, boring options: chicken pot pie, chicken noodle, chicken and wild rice, white chicken chili, vegetable, tomato, lobster bisque etc. I go to Zoup specifically to get something unique.

I settled on the pick two with creamy chicken & wild rice soup. It was okay, but nothing special. I could've made it from one of those dehydrated mixes from Menards. Lol.

For the sandwich I got the Cali chicken. It was very good, but nothing amazing.

Sadly, I feel like this is the end of an era for me; I probably won't go back. They're fairly pricey for mediocre food.

And Z! Eats, don't bother replying. You still haven't answered my last email when you claimed you'd "make it right". ?

Vegetarian options: There's always a good vegetarian selection.

Dietary restrictions: I think you could order around most any dietary restriction.

Parking: Large attached parking lot

Kid-friendliness: 10/10 kid friendly

Wheelchair accessibility: Easily accessible commercial building

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Soup and Sandwich

Demi Ruhn

Amazing time the workers were great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soup and Salad, Chicken Noodle

Caralyn Peterson

Would be a lot better if they actually had French onion soup

Emily Rice

I'm not sure why it gave a one star. Definitely a 5 star! The food is amazing and the customer service is great. I edited to give the 5 star I meant to initially. Sorry for the confusion

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soup and Sandwich

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