BIGGBY COFFEE
3910 Chicago Dr SW, Grandville
(616) 532-6422
Recent Reviews
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Avoid this location. Since going to drive thru only this location has went downhill.
We tried this location a year ago, the drinks were all disgusting. We thought we would give this location a try again. What are they doing there? We got one cold drink and one hot drink and they were both very, very disgusting. Not like anything I've ever drank. I go to a different Big b once a week, their drinks are fantastic. I'm not sure if it's the people mixing it or if it's the ingredients they have. Will never go again.
Slow!!!
So slow....
Ordered a matching. It was not mixed up well, had chunks of dry powder in it and that, (if you have ever had the displeasure of tasting) is aweful!
Service: 4
They are consistently slow, and they get orders wrong
Atmosphere: 1
Food: 4
Service: 2
I was looking forward to the tea latte, but it literally tasted like tea with a bit of creamer. I also ordered a cold brew with sweet foam. And it had the thinnest layer of sweet foam. The cold brew was fine. Maybe it is how they make it on the west side of Michigan. But I have ordered biggby all over the southeast area of Michigan. I've never had such a dissapointing tea latte and that is including other companies.
Turkey havarti was delicious. Yum!
Food: 2
We went to get the 20oz specialty beverage 1.99 re-opening deal. We found out after we ordered that half the drinks weren’t part of the deal. Be careful they advertise one thing and you get something else.
Service: 1
We’ve been in line for 35 minutes in the drive thru behind 4 cars and I’m worried the employees inside might have fallen down, or something. They obviously aren’t making coffee. I’ll let you know how this plays out…UPDATE: “I just got here” she says girl at the window. She hooked us up with free coffee coupons for next time, empathetically. Still not stoked on the exchange. Neither was dude in the truck in front of us.
Atmosphere: 2
Service: 1
They had a call off first thing this morning and the girl that was alone for an hour this morning and now has a trainee is doing a fantastic job!!! She is still so calm and nice even tho I'm sure she is over helped. I wish I knew her name she is very valuable to this place.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The girl at the counter was really rude to my husband.
Coffee is great but this location is very slow unfortunately.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Teddy Bear
They had a call off first thing this morning and the girl that was alone for an hour this morning and now has a trainee is doing a fantastic job!!! She is still so calm and nice even tho I'm sure she is over helped. I wish I knew her name she is very valuable to this place.
Atmosphere: 5
Food: 5
Service: 5
Coffee was good. We sat by the fireplace and read books for a while which was relaxing.
Atmosphere: 4
Service: 4
The girl at the counter was really rude to my husband.
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