Herb & Fire Pizzeria - Grandville

This pizza is off the chain. This was so good! The GF crust is great dairy free cheese was awesome and the choices of toppings were amazing. I highly recommend this place to any one looking for a superb meal with great friendly service. Thank you Herb and Fire I traveled an extra 30 minutes to get your pizza for the second time!

Vegetarian options: More choices that any o the pizza place that I have visited.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Create Your Own Pizza

The food was great as always. We had a gift card to use so we were going to order online. It wouldn't allow us to use a gift card for payment. So we called, like the website says to do. We even said we could give the gift card number and they could run it that way. We were told to pay with credit card and then go to the resaurant to redeem the gift card. This is what I did when I went to pick up the pizzas. After talking to 2 employees, including the manager, I was told the pizzas was already paid for and they couldn't accept the gift card. So why was I told to bring the gift card in and my credit card would be refunded when talking on the phone? This is the stuff that irritates me beyond belief. So can you even use a gift card when ordering online or over the phone? If so, maybe update a different way to do so because this way obviously didn't work for us. The employees could see I was obviously irritated and they didn't even try to solve the issue, just kept telling me my pizza was paid for (like I didn't know that already).

Food: 5

Service: 1

No sauce on the pizza. The cheese is old and dry. The crust is burnt, hard, and taste old. There's a difference between crispy crust and burnt dry tasting crust. The ingredients taste like they are dried up and old leftover pieces then tossed on top. It really is one of the worst pizzas, I don't know what everyone likes about it, literally tasted like bad frozen pizza from the grocery store.

Atmosphere: 3

Food: 1

Service: 1

My order was supposed to be ready in 45 minutes. I was running behind and got there an hour later, but my pizza had been sitting on the line for a while and no one made my cheese bread. The store was empty, but one other person waiting, but I had to wait longer. They didn’t give me all my sauces so I had to ask for more. They didn’t give me all my sauces correctly. The garlic butter when I checked my order had a melted plastic top from sitting under the heat lamp for so long. Where was a manager? Because all I saw were five kids playing around and talking to each other instead of making orders and serving guests. When they put my cheesy bread on the line, no one called out my order name. I had to walk back up there - tell them who I was for the third time and ask to get my food before it got any colder. We’ve been here multiple times, but this last time was the most disappointing from a local business.

Atmosphere: 2

Food: 2

Service: 1

Fresh and delicious!

Atmosphere: 5

Food: 5

Service: 5

Great place and good price

Atmosphere: 5

Food: 5

Service: 5

It's very easy for this place to be so cheesy. I don't think I have ever said this, but the pizzas may have had too much cheese on it. The service was great, and the salad was delicious. The flavor of the pizza was great, just too much cheese for me. I would go there again.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Create Your Own Pizza

I ordered a pizza through Uber eats…. This “pizza” was randomly 4 slices of nothing- like where is the rest of the pizza? & had no toppings on it. Shame on you. I used to love this place but after the experience i had last night- I’ll never go back.

Food: 1

Great pizza wood fired right in front of you!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Quattro Formaggi

The limited edition Pickle Pizza was very good! Great change from regular pizza. I would definitely get it again.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Pizza and Cheesy Bread

Wonderful pizza and staff. It's a great place to pick healthy options. They have cauliflower crust and tons of fresh veges. They even have cheese that isn't dairy. It's the best healthy option in town.

Kid-friendliness: They have kids meals

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Create Your Own Pizza

My husband and I stopped in on a Friday night to get take out pizzas. He ordered the #8 while I ordered the #4. Got home and was disappointed in the amount of toppings on my pizza. There was not goat cheese nor were there roasted tomatoes on all slices. I counted 3 tomatoes. The pizza itself tasted good but I was hungry. Greatest complaint for the cost, at least add enough toppings to cover the entire pizza! It’ll be a while before I head back there. Disappointing.

Atmosphere: 3

Food: 4

Service: 4

Delicious and unique pizza.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Create Your Own Pizza

Delicious pizza ? also, have had their meatballs & breadsticks that are good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: BBQ Chicken Pizza

My first experience with Herb and Fire was dine-in and it was delicious.

My first experience with having it delivered was atrocious - and not the fault of the delivery driver.

I have dietary restrictions and have to eat GF and DF. This is one of the few places that can accommodate that with vegan cheese.

I ordered the uccello and cheesy bread - both with the gluten free and vegan cheese options. The cheese bread was so burned that we couldn't chew it. You could snap it and it was loud. I took two slices that I pried off of the cheese bread and stacked the whole thing on those two pieces and they never bent. It was entirely inedible. I don't know what it takes to do this, but the almost non-existent vegan cheese was somehow so dried out that it cracked and fell off if you touched it.

The pizza, itself, was better but also disappointing. The sauce went almost up to the edges, as you would expect. The toppings went within an inch and a half of the edge - not quite how I would like it, but acceptable. The vegan cheese, that was bad. It was a solid 2.5-3" from the crust of the pizza. These aren't big pizzas! It was ridiculous.

There's quite an up charge for gluten free crust and another upcharge for dairy free cheese. I don't mind paying extra for food that is safe for me to eat. However, I expect it to be edible.

There are only 3 pizza places in the area that I am aware of that can handle gluten free AND offer dairy free cheese. I was prepped for Her. And Fire to be my go-to. I'll drive an extra 20 minutes to go to Quarantinos if it means not throwing my money at a brick pizza.

Dietary restrictions: They offer gluten free crust and dairy free cheese. However, if you aren't there while they are making it, they don't care how it comes out and aren't careful. I will never risk it at Herb and Fire again.

Atmosphere: 3

Food: 1

Service: 2