Completely has going downhill. I have been going to Sweetheart bakery for over 10 years. It’s ridiculous. Now it’s ghetto. You place the order they don’t even call you back had an incident where four different women played phone tag. I tried place an order for a week in advance and Monday. They told me the cake was not going to be placed Because the decorator is never there absolutely ridiculous then they have the worst customer service with bad attitudes and you ask a question they leave you on hold done with this location!
Atmosphere: 1
Service: 1
brianna berry
Makes the best cakes that taste amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Cupcakes and an 8 Cake
Jessica White
I asked for a blue cake. The person who took down the instructions took them down wrong they brung out a white cake and I was so disappointed. They made me come back while they fixed the error and I was completely satisfied with the blue cake. They have declined in customer service, effort, and quality over the years. I use to love and recommend them a lot hopefully they get the old spirit back soon but I’ll will keep shopping because they are affordable and I love that
Atmosphere: 3
Food: 4
Service: 3
Deangela Terrell
Sweetheart Bakery has terrible service!!!!! I ordered a cake over the phone and I get to the location and the cake was not ready.
Atmosphere: 1
Service: 1
Irene Grimes
Been going here for my daughter’s birthday cake for years, their cakes are so delicious!! And I love their cookies!!
alexis torres
love love love them been going here for the past 4 years cake comes out perfect every time and it taste amazing they never mess up on my orders
Atmosphere: 5
Food: 5
Service: 5
Chanel Jackson
5-Star Review to Entice Customers to Sweet Heart Bakery
If you haven’t been to Sweet Heart Bakery, you’re missing out on a hidden gem that’s been delighting our community for 21 years! The moment you walk in, the heavenly aroma of freshly baked goods pulls you in, and the friendly staff makes you feel like family.
Their cakes, pastries, and breads are not just baked to perfection—they’re a work of art. Whether you’re celebrating a milestone or just treating yourself, Sweet Heart Bakery delivers flavors that melt in your mouth and keep you coming back for more.
Don’t wait—stop by today and taste why Sweet Heart Bakery has been a favorite for over two decades. You’ll leave with a smile and a box of the most delicious treats you’ve ever had! Chanel
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Sheet Cake, Wedding Cake, Cupcakes and an 8 Cake
Ra Horakhty
Tired and dingy environment, basic sweets that really aren't that appealing to look at and really don't taste particularly great.
Atmosphere: 1
Food: 3
Service: 2
Latrice Harris
This place has went dwn hill, I wouldn't buy ca cake here if it was the last baker in town. Service horrible and they ate very slow. You feel ignored. Would not recommend
Got a full sheet cake for my daughter’s baby shower the customer service was awesome and the cake looked amazing! Will definitely recommend and order from the bakery again thank you for making our special occasion even more special
Atmosphere: 5
Food: 5
Service: 5
Taylor Blake
Sweetheart bakery has been my favorite since I was in middle school! I’ve gotten all my cakes from birthdays to graduations and now baby gender reveal! I am so happy that all these years the bakery has continued to be a staple in our family celebrations and the cakes have always been phenomenal! Truly best bakery in the metro detroit area
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Wedding Cake
Ernestine beatty
First time here yesterday for my son’s 3rd birthday cake . The lady in the front was very helpful and on top of things. I came super last minute and got to order a cake and she said it’ll be ready in 20 minutes. Even though the wait was a little longer I didn’t mind they were very busy. Anyway , the cake came out nice and was really good moist and the icing is delicious I’ll definitely be back in the future.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Birthday Cake
M McC
Bad vibe.. Store looks dirty. Employees unprofessional..
Good bakery been goong here for years.
Completely has going downhill. I have been going to Sweetheart bakery for over 10 years. It’s ridiculous. Now it’s ghetto. You place the order they don’t even call you back had an incident where four different women played phone tag. I tried place an order for a week in advance and Monday. They told me the cake was not going to be placed Because the decorator is never there absolutely ridiculous then they have the worst customer service with bad attitudes and you ask a question they leave you on hold done with this location!
Atmosphere: 1
Service: 1
Makes the best cakes that taste amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Cupcakes and an 8 Cake
I asked for a blue cake. The person who took down the instructions took them down wrong they brung out a white cake and I was so disappointed. They made me come back while they fixed the error and I was completely satisfied with the blue cake. They have declined in customer service, effort, and quality over the years. I use to love and recommend them a lot hopefully they get the old spirit back soon but I’ll will keep shopping because they are affordable and I love that
Atmosphere: 3
Food: 4
Service: 3
Sweetheart Bakery has terrible service!!!!! I ordered a cake over the phone and I get to the location and the cake was not ready.
Atmosphere: 1
Service: 1
Been going here for my daughter’s birthday cake for years, their cakes are so delicious!! And I love their cookies!!
love love love them been going here for the past 4 years cake comes out perfect every time and it taste amazing they never mess up on my orders
Atmosphere: 5
Food: 5
Service: 5
5-Star Review to Entice Customers to Sweet Heart Bakery
If you haven’t been to Sweet Heart Bakery, you’re missing out on a hidden gem that’s been delighting our community for 21 years! The moment you walk in, the heavenly aroma of freshly baked goods pulls you in, and the friendly staff makes you feel like family.
Their cakes, pastries, and breads are not just baked to perfection—they’re a work of art. Whether you’re celebrating a milestone or just treating yourself, Sweet Heart Bakery delivers flavors that melt in your mouth and keep you coming back for more.
Don’t wait—stop by today and taste why Sweet Heart Bakery has been a favorite for over two decades. You’ll leave with a smile and a box of the most delicious treats you’ve ever had! Chanel
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Sheet Cake, Wedding Cake, Cupcakes and an 8 Cake
Tired and dingy environment, basic sweets that really aren't that appealing to look at and really don't taste particularly great.
Atmosphere: 1
Food: 3
Service: 2
This place has went dwn hill, I wouldn't buy ca cake here if it was the last baker in town. Service horrible and they ate very slow. You feel ignored. Would not recommend
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This place never lets me down
Atmosphere: 5
Food: 5
Service: 5
Got a full sheet cake for my daughter’s baby shower the customer service was awesome and the cake looked amazing! Will definitely recommend and order from the bakery again thank you for making our special occasion even more special
Atmosphere: 5
Food: 5
Service: 5
Sweetheart bakery has been my favorite since I was in middle school! I’ve gotten all my cakes from birthdays to graduations and now baby gender reveal! I am so happy that all these years the bakery has continued to be a staple in our family celebrations and the cakes have always been phenomenal! Truly best bakery in the metro detroit area
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Wedding Cake
First time here yesterday for my son’s 3rd birthday cake . The lady in the front was very helpful and on top of things. I came super last minute and got to order a cake and she said it’ll be ready in 20 minutes. Even though the wait was a little longer I didn’t mind they were very busy. Anyway , the cake came out nice and was really good moist and the icing is delicious I’ll definitely be back in the future.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Birthday Cake
Bad vibe.. Store looks dirty. Employees unprofessional..
Atmosphere: 1
Food: 2
Service: 1
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