Sweetheart Bakery
19200 Kelly Rd, Detroit
(313) 839-6330
Recent Reviews
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Legendary cakes for years. Bought my husband's 84th birthdah cake there. It was a win. Fresh always. Wouldn't go anywhere else. Only reason the cake I bought was small this time is because watching sugar intake right now.
PLEASE fix your sign đ I wanted to take my kid here for a birthday cake but she was TOO TERRIFIED TO GO INSIDE BECAUSE YOUR SIGN MAKES THE ENTIRE PLACE LOOK HAUNTED/ABANDONED đ gimme a ladder & a bucket of white paint I'll help y'all out đI LOVE Y'ALL THOUGHâ¤ď¸ I've been eating your delicious cake since I was a baby.đ
I'm a bit confused. I have been coming here for 10 plus years. Their cakes are awesome. I've never had an issue until I called about a month ago to put in an order for a special cake for a birthday and the sweet lady on the phone told me to call back after mother's Day because they were really busy with special cake orders. I called today about 10 minutes ago to put in my cake order for my dad's birthday next weekend. Another lady answered the phone and told me that they are not taking cake orders anymore. I asked if I could have a manager's number or leave my number because that's not what I was told. She told me I was told wrong and that I did not need it because she knows. I have no idea what's going on but I'm confused and every other cake place is saying it's too short notice so I'm screwed out of a beautiful cake
My family has been frequenting this bakery since its doors opened. After all these years the quality is incredible and the service was amazing!
Definitely not the same sweetheart bakery in the early 2000s. Food is subpar and the atmosphere is the same. The lady who rung me up was super friendly but I wonât return.
Good bakery been goong here for years.
Completely has going downhill. I have been going to Sweetheart bakery for over 10 years. Itâs ridiculous. Now itâs ghetto. You place the order they donât even call you back had an incident where four different women played phone tag. I tried place an order for a week in advance and Monday. They told me the cake was not going to be placed Because the decorator is never there absolutely ridiculous then they have the worst customer service with bad attitudes and you ask a question they leave you on hold done with this location!
Atmosphere: 1
Service: 1
Makes the best cakes that taste amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Cupcakes and an 8 Cake
I asked for a blue cake. The person who took down the instructions took them down wrong they brung out a white cake and I was so disappointed. They made me come back while they fixed the error and I was completely satisfied with the blue cake. They have declined in customer service, effort, and quality over the years. I use to love and recommend them a lot hopefully they get the old spirit back soon but Iâll will keep shopping because they are affordable and I love that
Atmosphere: 3
Food: 4
Service: 3
Sweetheart Bakery has terrible service!!!!! I ordered a cake over the phone and I get to the location and the cake was not ready.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Been going here for my daughterâs birthday cake for years, their cakes are so delicious!! And I love their cookies!!
love love love them been going here for the past 4 years cake comes out perfect every time and it taste amazing they never mess up on my orders
Atmosphere: 5
Food: 5
Service: 5
5-Star Review to Entice Customers to Sweet Heart Bakery
If you havenât been to Sweet Heart Bakery, youâre missing out on a hidden gem thatâs been delighting our community for 21 years! The moment you walk in, the heavenly aroma of freshly baked goods pulls you in, and the friendly staff makes you feel like family.
Their cakes, pastries, and breads are not just baked to perfectionâtheyâre a work of art. Whether youâre celebrating a milestone or just treating yourself, Sweet Heart Bakery delivers flavors that melt in your mouth and keep you coming back for more.
Donât waitâstop by today and taste why Sweet Heart Bakery has been a favorite for over two decades. Youâll leave with a smile and a box of the most delicious treats youâve ever had! Chanel
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Sheet Cake, Wedding Cake, Cupcakes and an 8 Cake
Tired and dingy environment, basic sweets that really aren't that appealing to look at and really don't taste particularly great.
Atmosphere: 1
Food: 3
Service: 2
This place has went dwn hill, I wouldn't buy ca cake here if it was the last baker in town. Service horrible and they ate very slow. You feel ignored. Would not recommend
Atmosphere: 1
Food: 1
Service: 1
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