Tim Hortons

19353 Vernier Rd, Harper Woods
(313) 293-7572

Recent Reviews

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Reginald Murphey

Today January 4th 2026 I received the worst Tim Hortons Costumer Service, The black lady in the window was really rude to my friend and I about our mobile order saying I should have told her I had one when I tried at the speaker after my friend placed his, the coffee was cold and the biscuits was hard as a brick! The employees act as if they dont care about their jobs! They need to hire better people

Atmosphere: 1

Food: 1

Service: 1

Aaron Williams

Today on 1/04/2026 The staff that was scheduled for this morning were Extremely Rude and prepared my order incorrectly!! Be cautious patronizing them!!

Atmosphere: 1

Food: 1

Ken Leonard

It's a damn shame that your establishment doesn't know how to make a cup of coffee. When ordering, I ask for an extra large with 3 medium cream/sugar. To me, that's the perfect blend. I prefer to stay away from sweetened cream. Once again, I sent back the sweetened cream and had to hear from your cashier, oh, they didn't make it the way you asked for. Hell no, they did not. So, until your employees get the concept, I will continue to putting a dent into your profit because your employees don't understand an extra large coffee with 3 medium creams and 3 medium sugars.

Maria Barajas

i purchased 5 mocha's to take to work for co-workers and myself and they were the most atrocious thing we have ever tasted. Who ever owns or manages this place needs to train these employees on how to make a proper drinks. I will never come here again!

Food: 1

Steven Calka

Best cup I've had in awhile

Atmosphere: 4

Food: 4

Service: 4

Sandra Navarro

Very rude and unprofessional conduct from the employee at the drive thru window.

Service: 1

Mohamed Alasad

Medium coffee 2.97 that’s crazy so many locations charge 2.65 not 2.97. Customer Service was unprofessional she kept a yelling 2.97 and the coffee cup is not even full It’s like above the half this is shame . This location needs attention all locations needs attention. They don’t care about the taste of the coffee they don’t provide quality coffee. They don’t care about customer service for how long we gonna keep writing reviews to get their attention. To fix these issues

Atmosphere: 1

Food: 1

Service: 1

Eric Novack

Staff is exceptional at this location. Kudos to the ownership and Management

E Walker

No places to insde, this only for driveway this is the Future not for ME

Atmosphere: 2

Food: 5

Service: 5

Jennifer Doyle

My son and i hit the drive thru 11-28 around 11:30 a.m...i have been going to Tims, seems like forever, my son and i both got a sausage egg and chz on a muffin, seriously mightve been the best breakfast sandwich in my whole life, even my son was like OMG this is soooo good!!! Idk...i wanna go back today🤣😂

Food: 5

Service: 5

brooklynn nn

The store is very clean, employees are very nice and work very fast .

Atmosphere: 5

Food: 5

Service: 5

Laurie Lovett

Store hours are supposed to be until 8pm but when I arrived at 7:15pm, they were closed

Atmosphere: 1

Food: 1

Service: 1

Iris Nash

Very friendly and fast.

Atmosphere: 5

Food: 5

Service: 5

Sunny Metcalf

Fast, fresh, &/or hot!!! Apple Fritters & Coffee Mocha! Yuuuumy!

Atmosphere: 5

Food: 5

Service: 5

Ali

Slow workers I think the company need to hire more people one large coffee take 7 to 8 minutes to be ready

Service: 1

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