Valentino’s Diner

19840 Kelly Rd, Harper Woods
(313) 473-8332

Recent Reviews

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Riccardo Nettles

Horrible customer service

Service: 1

NYKITA Campbell

Omg this skillet is a work of art. The hashbrowns are crispy and it's two cheeses on my eggs. Just a perfect breakfast 😋

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sweet Griddle with Eggs and Bacon They Also Gave Me a Side of Hash Browns, Turkey Cheese Burger with Fried Egg, 20 Piece Wing Ding Combo, Crispy Chicken Salad

Rachel Collins

Fries were clumped together and greasy. I asked for cheeseburger with lettuce and onion and mayo on the side. I got pickles and ketchup on my cheeseburger. I was the only customer 😠

Food: 1

Having Faith

Three things I didn't like.
1. Waitress ask me to seat on other different side of restaurant after I already seat down.
2. she brought coffee in a plastic mug with a big ass soup spoon in it.
3. They she bought out silverware in a cup of boiling hot water..
I just got up and left no questions asked.
I could imagine how non sanitize those dishes are and I'm sure the food is horrible.

Atmosphere: 1

Food: 1

Service: 1

Linda Shornock

Waitress is very friendly, food prices are very low, quality of food is high, you get very large quantities of food, the atmosphere can't get any better

Vegetarian options: I love their fresh garden salad, it is really big at a very reasonable price, you get lettuce, tomatoes, 1 hard boiled egg sliced, cucumbers, this salad is much bigger than anywhere else when you dine inside

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Salad

Sheronda Howell

I ordered the coney dog with fries this stuff was horrible!! Ugh what brand of hot dogs y’all using? This crap taste like a turkey hot dog or something mushy as heck boy even grilled. This has to be the worst hot dog ever in my life!!! And my fries were so so and I mean so so ugh the tast that’s in my mouth from that hot dog😡😡😡😡😡

Atmosphere: 3

Food: 1

Service: 4

Leona Massey

The waitress Cashier CeCe was the best . She’s very friendly great customer service. Will be back .

Shavonne Dickerson

Will not be back my stomach still hurts food was nasty everything was nasty this place needs to be SHUTDOWN FOR

Atmosphere: 1

Food: 1

Service: 3

Sandra Wolfe

This place is terrible they messed up the whole order served a gyro with no sauce had to ask for it and the waitress was clueless as to what I was talking about. My husband order beef coney dogs they put a ton of chili on it and tried to say it was beef hotdogs when he said something they tried to say they were not pork they only had beef hotdogs, after asking the waitress if he ask for beef refusing to show the package that said beef hotdogs the lady came from the back telling lie if you only have beef why would check to see if he order beef. They never tried to make his order using beef hotdogs so that tell the story they don’t have them no apologies for messed up the order but they felt like he should pay for half the order which was the fries he did not eat. Not to mention they come to you give plastic eating utensils cause the dishwasher was broke or not there. The waitress are incompetent and don’t know the menu if the lady that came out the back is the manager she is very rude and do not know how to interact with the customers. If I would have known they were not redoing his order I would not have eaten that dry gyro so go to burger king first or when you drunk then it may not make a difference this is not the place for a person that doesn’t eat pork or if you want fairly decent food beware. Edit I don’t recommend any meal from here my mistake below on recommendation

Atmosphere: 1

Food: 1

Service: 1

Pamela Maza

Meal was so bad! Burnt patty melt, missing fries missing gravy on the country omelette, menu says hash browns but it was sliced potatoes. Asked for light onions on the loose coney and it was HEAVY onions. Worse order ever!!

Food: 1

Service: 1

Tracey Brown

They got my boyfriend whole order wrong, wouldn’t give him a refund! Customer service was HORRIBLE to busy Sitting in the diner talking to their friends , They can’t even get people order correct , My son is autistic they were very rude to him! So he is out of 49 $ and no food because they refused to give him his money back, I wouldn’t recommend this place to nobody! They don’t even speak when you walk in! Watch the video on my

Atmosphere: 1

Service: 1

Jawaune Hayes

Love coming here corn beef sandwich done right !

Atmosphere: 5

Food: 5

Service: 5

Jasmine Wilkins

The server working tonight is so smart she's stupid. She was incredibly stubborn and WRONG WRONG WRONG. I'm unsatisfied with the service and feel scammed out of my hard earned money. I doordashed 2 cheeseburger meals for my daughters. I only received 1. I live close so I called to have them correct the mistake and be omw to pick up my other daughter's meal. The server was extremely combative and hung up on me. I still visited the restaurant because dd can refund or credit me, but my child is still without a meal. I even tried to show her proof she was reading the order receipt wrong... She was dismissive wouldnt listen and closed the window in my face. On the app I ordered as follows
Cheeseburger 9+
To make it a deluxe is an extra $4.55
Bringing my total to 13+
I then clicked the tab "+" making it 2orders instead of one now...
Bringing my total to $28.93
I actually paid $33.28
The girl refused to help me properly or be reasoned with. Doordash only refunded me $8 and my kid is still without a meal... Highly unsatisfied. I live around the corner, I've been eating here for 5yrs.. all throughout COVID, I send friends family and coworkers I even spread the word y'all were 24hrs again, and I always tip well. I was disrespected and disappointed today.
July 22nd 7:25pm anytime that girl is working there, I'll pass. Everyone I know will also??

Service: 1

yolanda yo-yo

Awesome customer service

Atmosphere: 3

Food: 4

Service: 4

shardai granger

The most terrible experience I've ever had. I ordered through Uber eats, thinking the food would be tasty. It wasn't tasty and they didn't even give me condiments or utensils.. everything was bland. And I'm very disappointed... I wasted my money and my daughter still hungry... Thank for nothing

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