Never had a bad experience here. The pizza, bread sticks and sauce are fantastic. Best pizza around and it heats up good the next day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Round Pizza, Antipasto Salad
Judah Weber
Haven't had the Chicago style in forever!! Did not disappoint!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicago Style Triple Cheese Pizza
Domenic Ferrara
Came in to get a quick drink and was looking about getting a bite the owner of the manager wearing a red t shirt was super rude and being disrespectful as soon as I came in and as I was leaving.
Atmosphere: 1
Service: 1
Dennis F
If your not ordering your pizza from Carlos Pizza, you are missing out. Best pizza around, hands down ! All the staff are awesome. Try everything they offer for the best experience. Thank you to the crew at Carlos.
Parking: Plenty of parking, easy in, easy out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Round Pizza, Chicken Dinner, Boneless Chicken Bites, Chicago Style Super Special Pizza, Chicken Club Sub, Everything Bread, Antipasto Salad
Constantine Silva
I’m giving Carlos 5 stars, despite the recent issues I’ve encountered, because I’ve been coming here regularly for years and I know they can do better. I’m not looking for a freebie and I’m not here to punish them with a bad review. I just want to offer positive feedback. Whoever was making your pizzas Sunday afternoon put maybe 5 slices of pepperoni on my large pizza. (I know this because I give my dog all the pepperoni and he was sad and disappointed.) Overall it tasted great, but typically you guys don’t skimp on toppings. We thought the bone-in wings had gone down in quality since we last ordered them. We couldn’t even finish them. We will not order again. And we ordered a sub. We were given a pizza sub. We did not order a pizza sub. We’re going to take a break from Carlos and hopefully return in 30 days to the service and quality we’re used to. We prefer to support local businesses.
Atmosphere: 5
Food: 4
Service: 5
Danny D
I'm giving an update to a review I did years ago. Upgraded from 3 to 5 stars. I've been coming here for 12 years. When I feel like a high quality but expensive pizza I come here. $19 for a pizza is pretty steep, but I understand this business's costs too. Labor & materials have gone up since 2019 and so has the price. The square pizzas have a nice outer crunch to them, and they don't cheap out on the cheese. They've always had the pizza ready when they said it would. I like the online ordering even though I don't use it. I look at it to make sure my printed menus are up to date and to verify the products are available. They have lunchtime specials which take a bit out of the expense.
Atmosphere: 2
Food: 5
Service: 5
Carrie Mayo
Customer service was great and very friendly. We ordered 40 pizzas and had them delivered. Everything was right and tasted great! Highly recommend
Food: 5
Service: 5
Angela Nowosielski
Pizza, bread, salads, dessert....All delicious! Prices are terrific. Food is prepared quickly. Also, the first time we ordered a Medium pizza and they accidentally made a Large. They gave us the large upgrade for no additional charge. Great customer service. Highly recommend!
Food: 5
Service: 5
Recommended dishes: Round Pizza, Cheese Pizza
Debbie Kaechle
Not a big fan !!
Jason Barbour
Ordered 3 pizzas and each one was better than the last!! Can't wait to order again, great, old school pizza!
Carlos on southriver really bangs out some good food quick and cheap. Not sure on delivery as I pick it up, but if something is wrong or delayed they usually make it up to you by giving you a free pizza and salad/dessert. The management really knows how to appeal to customers.
Atmosphere: 4
Food: 5
Service: 5
Brandon
Horrible experience I've been coming here for over 20 years and this will be my last time I explained my order to the person over the phone three times and he confirmed but not after I was given an attitude the entire time I had a similar experience with the same gentleman before so I knew something was up after I placed the order
An hour and a half goes by and my order is not delivered yet I called back to check the status more attitude from the same guy delivery driver finally shows up with the wrong order very nice guy says I will have them comp you I said hold on I still need my order he says he will tell them to get the order out for me The only problem with that is it's going to take another hour and a half to get the order so I offer to go up there and pick up my order Manager doesn't seem to really care much about anything I get there place the order and now it's another hour later on top of a horrible day that I was already having this made things worse
I had people at my house I was entertaining I had to leave and deal with this debacle I was still charged for the pizza they gave me a discount but no one seemed sincere about anything going on besides the two delivery drivers The one delivery driver is basically the only reason that I keep going to this place because he is so pleasant not the young one this one is probably mid-age or younger My apologies if he is younger
Anyways after this experience it's a shame to have to find another place but I feel if though the person taking my order and making my pizza doesn't really care in that says a lot about the other people around as well this will be my last order and once again I do want to reiterate that the delivery driver that delivers my stuff all the time is a very awesome person.
I know that will probably be a response to this saying call us and talk to us but that is The typical response You should be preventative train your employees and customer relations especially in a time like now we're businesses are going under.
Kim Riccobono
Ordered from here yesterday. It was a fairly large order. Among the order I requested an XL BLT pizza. I was having a party. I opened the box and found a bacon pizza. No lettuce, no tomato, no mayo. I was soooo looking forward to that BLT. Disappointed. Also, the 4 cheese bread sticks were over cooked and dry.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Chicago Style Super Special Pizza
Tom Mitchell
Great food. Had a minor issue but Dan took care for us. Turned me into a loyal customer. Thanks again Dan!
Atmosphere: 5
Food: 5
Service: 5
Josh Isenhardt
So listen, not trying to throw shade on other locations because they’re probably great. But they aren’t all exactly the same. Case in point, Carlo bread. South River Carlo Bread is what dreams are made of. It’s messy, it’s buttery, perfect seasoning, and it has that perfect crust with fluffy insides. And the sesame seeds, I think, are what make me crave it on the daily. But the pizza is legit as well. Great Detroit style classic. And if they ask you if you want butter Parmesan on top, you say YES! I mean come on, man! Who says NO to that?! Oh, and the staff are really great to interact with. Always.
Never had a bad experience here. The pizza, bread sticks and sauce are fantastic. Best pizza around and it heats up good the next day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Round Pizza, Antipasto Salad
Haven't had the Chicago style in forever!! Did not disappoint!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicago Style Triple Cheese Pizza
Came in to get a quick drink and was looking about getting a bite the owner of the manager wearing a red t shirt was super rude and being disrespectful as soon as I came in and as I was leaving.
Atmosphere: 1
Service: 1
If your not ordering your pizza from Carlos Pizza, you are missing out. Best pizza around, hands down ! All the staff are awesome. Try everything they offer for the best experience. Thank you to the crew at Carlos.
Parking: Plenty of parking, easy in, easy out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Round Pizza, Chicken Dinner, Boneless Chicken Bites, Chicago Style Super Special Pizza, Chicken Club Sub, Everything Bread, Antipasto Salad
I’m giving Carlos 5 stars, despite the recent issues I’ve encountered, because I’ve been coming here regularly for years and I know they can do better. I’m not looking for a freebie and I’m not here to punish them with a bad review. I just want to offer positive feedback. Whoever was making your pizzas Sunday afternoon put maybe 5 slices of pepperoni on my large pizza. (I know this because I give my dog all the pepperoni and he was sad and disappointed.) Overall it tasted great, but typically you guys don’t skimp on toppings. We thought the bone-in wings had gone down in quality since we last ordered them. We couldn’t even finish them. We will not order again. And we ordered a sub. We were given a pizza sub. We did not order a pizza sub. We’re going to take a break from Carlos and hopefully return in 30 days to the service and quality we’re used to. We prefer to support local businesses.
Atmosphere: 5
Food: 4
Service: 5
I'm giving an update to a review I did years ago. Upgraded from 3 to 5 stars. I've been coming here for 12 years. When I feel like a high quality but expensive pizza I come here. $19 for a pizza is pretty steep, but I understand this business's costs too. Labor & materials have gone up since 2019 and so has the price. The square pizzas have a nice outer crunch to them, and they don't cheap out on the cheese. They've always had the pizza ready when they said it would. I like the online ordering even though I don't use it. I look at it to make sure my printed menus are up to date and to verify the products are available. They have lunchtime specials which take a bit out of the expense.
Atmosphere: 2
Food: 5
Service: 5
Customer service was great and very friendly. We ordered 40 pizzas and had them delivered. Everything was right and tasted great! Highly recommend
Food: 5
Service: 5
Pizza, bread, salads, dessert....All delicious! Prices are terrific. Food is prepared quickly. Also, the first time we ordered a Medium pizza and they accidentally made a Large. They gave us the large upgrade for no additional charge. Great customer service. Highly recommend!
Food: 5
Service: 5
Recommended dishes: Round Pizza, Cheese Pizza
Not a big fan !!
Ordered 3 pizzas and each one was better than the last!! Can't wait to order again, great, old school pizza!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Round Pizza
Restaurantji Recommends
Carlos on southriver really bangs out some good food quick and cheap. Not sure on delivery as I pick it up, but if something is wrong or delayed they usually make it up to you by giving you a free pizza and salad/dessert. The management really knows how to appeal to customers.
Atmosphere: 4
Food: 5
Service: 5
Horrible experience I've been coming here for over 20 years and this will be my last time I explained my order to the person over the phone three times and he confirmed but not after I was given an attitude the entire time I had a similar experience with the same gentleman before so I knew something was up after I placed the order
An hour and a half goes by and my order is not delivered yet I called back to check the status more attitude from the same guy delivery driver finally shows up with the wrong order very nice guy says I will have them comp you I said hold on I still need my order he says he will tell them to get the order out for me The only problem with that is it's going to take another hour and a half to get the order so I offer to go up there and pick up my order Manager doesn't seem to really care much about anything I get there place the order and now it's another hour later on top of a horrible day that I was already having this made things worse
I had people at my house I was entertaining I had to leave and deal with this debacle I was still charged for the pizza they gave me a discount but no one seemed sincere about anything going on besides the two delivery drivers The one delivery driver is basically the only reason that I keep going to this place because he is so pleasant not the young one this one is probably mid-age or younger My apologies if he is younger
Anyways after this experience it's a shame to have to find another place but I feel if though the person taking my order and making my pizza doesn't really care in that says a lot about the other people around as well this will be my last order and once again I do want to reiterate that the delivery driver that delivers my stuff all the time is a very awesome person.
I know that will probably be a response to this saying call us and talk to us but that is The typical response You should be preventative train your employees and customer relations especially in a time like now we're businesses are going under.
Ordered from here yesterday. It was a fairly large order. Among the order I requested an XL BLT pizza. I was having a party. I opened the box and found a bacon pizza. No lettuce, no tomato, no mayo. I was soooo looking forward to that BLT. Disappointed. Also, the 4 cheese bread sticks were over cooked and dry.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Chicago Style Super Special Pizza
Great food. Had a minor issue but Dan took care for us. Turned me into a loyal customer. Thanks again Dan!
Atmosphere: 5
Food: 5
Service: 5
So listen, not trying to throw shade on other locations because they’re probably great. But they aren’t all exactly the same. Case in point, Carlo bread. South River Carlo Bread is what dreams are made of. It’s messy, it’s buttery, perfect seasoning, and it has that perfect crust with fluffy insides. And the sesame seeds, I think, are what make me crave it on the daily. But the pizza is legit as well. Great Detroit style classic. And if they ask you if you want butter Parmesan on top, you say YES! I mean come on, man! Who says NO to that?! Oh, and the staff are really great to interact with. Always.
Atmosphere: 5
Food: 5
Service: 5
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