This plac is tied with the Starbucks a mile down the road for worst coffee shop. I ordered on the app and it charged my card. Once I pull up to the store the lights are off and nobody is in there. They ending up being closed and the only way to tell was the tiny sheet on paper on the door saying closed. The hours on the app and Website both said they were open. I ending up wasting about a hour of my time and I’m not even sure if I got my money back. They said it would take a week for the refund to go through and I’m not even sure if it ever came back. I don’t understand how these fraud coffee shops don’t get sued for fraud. Dunkin’ and Tim’s are the only valid coffee stores in the area that don’t scam.
Atmosphere: 1
Food: 1
Service: 1
Craig Weis
I got coffee, no food. Always
Atmosphere: 5
Food: 5
Service: 5
darroll morris
I was in the Hartland store today at around 3:30. Tried to order a large vanilla breve. It took 4 try's to get her to understand and I finely asked if she wanted me to write it down for her. We got around a mile down the road before we tasted it. She never put the coffee in it all we got was vanilla milk. She had black hair with red stripes in it, and so much metal in her face I think it affected her brain. This place and it's employee's are a joke. I paid 7 bucks for milk.
Atmosphere: 5
Service: 1
Danielle Williams
Sarah is awesome!! Great personality, so helpful and super cheerful ? will definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
logan bruton
I go to this location 4-6 mornings a week for the last 6 months or so. It is also 10 minutes out of my way each morning and I pass two other locations to go to this one. No other Bigby I’ve ever stopped at compares. The team here is awesome and very friendly. Also very quick service even when they are busy. Look forward to seeing their smiling faces each morning! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Emma Montgomery
Their coffee is definitely amazing. I have very much enjoyed their service the staff are friendly and personable. I have enjoyed their sandwiches. I'm not a fan of the new waffle one, but the last few were really good.Wheelchair accessibility: It is wheelchair accessible and seems to accommodate for that as well.
Atmosphere: 5
Food: 4
Service: 5
Zach Combs
Biggby has me all summer for their iced coffee deal. Never disappointed. This location does a great job. The only thing that gets old is being asked for a tip every single purchase.
The service isn't the best I feel like they demand a tip out of you even though the coffee already are so pricey. My coffee was so terribly watered down and when I called to ask for a refund they told me I needed to immediately turn around and come back or I wouldn't be able to get a refund even though I drive past here every day and I was running late for work. I won't be returning.
Atmosphere: 2
Food: 1
Service: 2
Olivia C.
Amazing staff, they always make my drinks speedy and delicious. The lobby is always very clean, and the free wifi is a very nice addition. This location is amazing!
L Shoe
I visit this biggby and another one near my work. I prefer this one because of the drive thru and friendly staff. Quick and easy in and out of parking lot.Coffee is always hot and delicious.
Atmosphere: 5
Food: 5
Service: 5
Danielle Gaves
I just want to thank the awesome human that helped my sister out this morning. She had forgotten her wallet this morning and felt so terrible. I don't know your name, but I cannot thank you enough for helping her out.
Amy Karana
I love lattes, but the best part of it for me is the whipped cream. This might seem like a small thing, but I swear this biggby is the ONLY coffee place in the area that consistently gives me whipped cream on my lattes (even if I specifically ask for it at other places they forget it) ?. Again, this might seem small but to me it makes all the difference!! That tells me they pay attention to the details which can make or break your coffee order!
This plac is tied with the Starbucks a mile down the road for worst coffee shop. I ordered on the app and it charged my card. Once I pull up to the store the lights are off and nobody is in there. They ending up being closed and the only way to tell was the tiny sheet on paper on the door saying closed. The hours on the app and Website both said they were open. I ending up wasting about a hour of my time and I’m not even sure if I got my money back. They said it would take a week for the refund to go through and I’m not even sure if it ever came back. I don’t understand how these fraud coffee shops don’t get sued for fraud. Dunkin’ and Tim’s are the only valid coffee stores in the area that don’t scam.
Atmosphere: 1
Food: 1
Service: 1
I got coffee, no food. Always
Atmosphere: 5
Food: 5
Service: 5
I was in the Hartland store today at around 3:30. Tried to order a large vanilla breve. It took 4 try's to get her to understand and I finely asked if she wanted me to write it down for her. We got around a mile down the road before we tasted it. She never put the coffee in it all we got was vanilla milk. She had black hair with red stripes in it, and so much metal in her face I think it affected her brain. This place and it's employee's are a joke. I paid 7 bucks for milk.
Atmosphere: 5
Service: 1
Sarah is awesome!! Great personality, so helpful and super cheerful ? will definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
I go to this location 4-6 mornings a week for the last 6 months or so. It is also 10 minutes out of my way each morning and I pass two other locations to go to this one. No other Bigby I’ve ever stopped at compares. The team here is awesome and very friendly. Also very quick service even when they are busy. Look forward to seeing their smiling faces each morning! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Their coffee is definitely amazing. I have very much enjoyed their service the staff are friendly and personable. I have enjoyed their sandwiches. I'm not a fan of the new waffle one, but the last few were really good.Wheelchair accessibility: It is wheelchair accessible and seems to accommodate for that as well.
Atmosphere: 5
Food: 4
Service: 5
Biggby has me all summer for their iced coffee deal. Never disappointed. This location does a great job. The only thing that gets old is being asked for a tip every single purchase.
Atmosphere: 4
Food: 5
Service: 5
Fabulous staff and, of course, good coffee
Good coffee but so pricey. More than starbucks!
Atmosphere: 5
Food: 5
Service: 5
Short wait.Good coffee.Good employee.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The service isn't the best I feel like they demand a tip out of you even though the coffee already are so pricey. My coffee was so terribly watered down and when I called to ask for a refund they told me I needed to immediately turn around and come back or I wouldn't be able to get a refund even though I drive past here every day and I was running late for work. I won't be returning.
Atmosphere: 2
Food: 1
Service: 2
Amazing staff, they always make my drinks speedy and delicious. The lobby is always very clean, and the free wifi is a very nice addition. This location is amazing!
I visit this biggby and another one near my work. I prefer this one because of the drive thru and friendly staff. Quick and easy in and out of parking lot.Coffee is always hot and delicious.
Atmosphere: 5
Food: 5
Service: 5
I just want to thank the awesome human that helped my sister out this morning. She had forgotten her wallet this morning and felt so terrible. I don't know your name, but I cannot thank you enough for helping her out.
I love lattes, but the best part of it for me is the whipped cream. This might seem like a small thing, but I swear this biggby is the ONLY coffee place in the area that consistently gives me whipped cream on my lattes (even if I specifically ask for it at other places they forget it) ?. Again, this might seem small but to me it makes all the difference!! That tells me they pay attention to the details which can make or break your coffee order!