Mother's Day 2024 arrived at noon. My sister ordered pino gregio wine, the waitress returned saying they were out of that wine. This is the worst buffet ever for us & $30 each! All food was terrible. Breakfast food, in particular bacon and sausage, looked grey and under cooked (didn't select either). The ribs were small, dry & tough! Dinner Buffet was scraps left and cold. BBQ chicken small nuggets, mostly breading, a tiny bit of chicken inside and prepared in with too much hot sauce in the bbq sauce. Hallibut or Haddock fish and chicken ran out, had to wait a long time and were walking away when a new pan arrived. The fish was small and fell apart when serving, the chicken was dry and tasteless. The food ran out for coconut shrimp and shrimp scampi. Again had to wait, wait was so long we took scraps! Had to wait for shrimp scampi (only decent item on buffet but served in a pan of watery broth no butter flavor and not hot). The coconut shrimp was mostly breading with a few shreds of coconut and only maybe half filled with shrimp. No cocktail sauce, tartar sauce or lemon wedges in sight. At our table we asked for cocktail sauce. The waitress said she would make us some!! She brought lemon slices not wedges that one could squeeze. Serve spoons were on one side only so you waited for other side to use the spoon. Green Beans were under cooked, almost raw, the serve spoon could not hold the green beans as they were stiff. Mac & cheese had no cheese flavor, was in a white sauce and was cold. No salad! No roll or breads served. The desserts were terrible. The dessert area was jammed-in at the end of bar. No ice cream for awful the brownies (not their menu brownies), apple crisp was only ok. Donuts/pastry were all dough pastry, one bit was enough. BTW, that's where the salad was, but bowl was empty! We were so embarrassed that we invited company to join us. Had to complain to the sweet waitress and asked her to please let the manager know our complaints as food was not right. The manager took $30 off the check (we did not ask by the way) but the bad food and embarrassment did not cover our disappointment. PS. The dinner plates were the restaurant's salad plates that this restaurant uses for their side salads.
Atmosphere: 1
Food: 1
Service: 1
Crysta Diment
We were just in and we made a 4:45 reservation for 8 for Mother’s Day we go in and the girl tells us it’s going to be a 10 to 15 minute wait we say OK after 20 minutes she tells us that the people that are sitting at our table, have been there for four hours and still haven’t gotten up. We waited a total of one hour to be sat with a reservation that we made two weeks ago. They put us in a corner booth with a chair. Most restaurants I have gone to have time limits on tables nowadays especially during holidays, knowing that they will be busy. Our waitress was incredible though she never forgot anything u asked her for and was on top of refills. The host station was a mess and none of them were very nice but our waitress was 10/10.
Atmosphere: 5
Food: 5
Service: 5
Kim Ostrand
Service was the worst waited 2 hrs for food and waitress has an attitude. Received food cold got half of our order Received other half of order when we were done
Atmosphere: 4
Food: 3
Service: 1
Jori Ciupak
My family (4 adults and 1 child) and I went to eat at around 30 minutes after they opened (11:30am) there was only 2 other groups of people in the place. We ordered got out appetizers and salads and then didn’t see our waitress (Jessica) again for over an hour. We had a 1.5 year old who was getting cranky and very hungry along with us. Many other tables that came in way after us were already enjoying their food. We had to find our waitress and tell her we had to leave because of the extremely long wait she said “I’m sorry I was busy with other tables” mind you she had maybe one other table and my boyfriend said he saw her only talking to some of the other male waiters in the back and not on the floor. Truly disappointed with the customer service and lack of communication.
Atmosphere: 1
Food: 1
Service: 1
Theresa Murphy
Great service by Michelle!
Atmosphere: 5
Food: 5
Service: 5
Laser Etching Etcetera (Laser Etching)
BUSY-but always great, Branson was a great server.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side House Salad
Zachary Sybert
Amazing experience with Michele and Madi!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side House Salad, Black Rock Dueling Pretzel & Cheese Fondue
Tyler
Steaks on the rock slapped hard. Michelle and Madie were excellent!
Atmosphere: 3
Food: 5
Service: 5
Tom Swan
Michelle was an excellent server!
Atmosphere: 5
Food: 5
Service: 5
nikki english
This place has really gone downhill over the years. It used to be a very nice place to look forward to going. The atmosphere and ambiance used to be nice.now, Can't say I will go back. The worst heart is all. The smoke in the restaurant is horrific. You would think four a steakhouse that prides itself on stone cooking, it would have better ventilation. At 1 point could not even see the person across the table from me. Because the smoke was so thick. Hard to breathe, not to mention what you smell like when you exit the building. The food has gone downhill tremendously. I can go to golden foods and make a better meal. The meat is tough. The salads came out of a bag and everything tasted stale. The help stood around talking instead of being on top of service. This particular location has rearranged so that there is no longer comfortable boost seating, but a wall of booths Lined up put table and chairs like a cafeteria. If you are looking for a nice steakhouse with excellent stakes, this is not the place they need to step up their game or close their doors..
Michelle was an amazing waitress!! Came here for an early Mother’s Day, we had a table of 8 and she went above and beyond for us! Thank you for making it a great brunch for my mom and our family ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Rock Dueling Pretzel & Cheese Fondue
Martha Pristash
This place is so good! I would share pictures of the food but you need to go try it out yourself. You get to cook your own meat, how awesome!! Taylor was our waitress and she was the best, super informative , super attentive , excellent service !
Atmosphere: 5
Food: 5
Service: 5
Ta T
Can’t wait to go back!!
Atmosphere: 5
Food: 5
Service: 5
Biederwolf
Michelle and Madison were wonderful. They taught us of the dining experience and how to use the stone and importance of the herb butter. We will be back and will ask for them! Five stars
Atmosphere: 5
Food: 5
Service: 5
Danielle Stevenson
Our server's Michelle and Madison were great! Our food is always perfect!
Mother's Day 2024 arrived at noon. My sister ordered pino gregio wine, the waitress returned saying they were out of that wine. This is the worst buffet ever for us & $30 each! All food was terrible. Breakfast food, in particular bacon and sausage, looked grey and under cooked (didn't select either). The ribs were small, dry & tough! Dinner Buffet was scraps left and cold. BBQ chicken small nuggets, mostly breading, a tiny bit of chicken inside and prepared in with too much hot sauce in the bbq sauce. Hallibut or Haddock fish and chicken ran out, had to wait a long time and were walking away when a new pan arrived. The fish was small and fell apart when serving, the chicken was dry and tasteless. The food ran out for coconut shrimp and shrimp scampi. Again had to wait, wait was so long we took scraps! Had to wait for shrimp scampi (only decent item on buffet but served in a pan of watery broth no butter flavor and not hot). The coconut shrimp was mostly breading with a few shreds of coconut and only maybe half filled with shrimp. No cocktail sauce, tartar sauce or lemon wedges in sight. At our table we asked for cocktail sauce. The waitress said she would make us some!! She brought lemon slices not wedges that one could squeeze. Serve spoons were on one side only so you waited for other side to use the spoon. Green Beans were under cooked, almost raw, the serve spoon could not hold the green beans as they were stiff. Mac & cheese had no cheese flavor, was in a white sauce and was cold. No salad! No roll or breads served. The desserts were terrible. The dessert area was jammed-in at the end of bar. No ice cream for awful the brownies (not their menu brownies), apple crisp was only ok. Donuts/pastry were all dough pastry, one bit was enough. BTW, that's where the salad was, but bowl was empty! We were so embarrassed that we invited company to join us. Had to complain to the sweet waitress and asked her to please let the manager know our complaints as food was not right. The manager took $30 off the check (we did not ask by the way) but the bad food and embarrassment did not cover our disappointment. PS. The dinner plates were the restaurant's salad plates that this restaurant uses for their side salads.
Atmosphere: 1
Food: 1
Service: 1
We were just in and we made a 4:45 reservation for 8 for Mother’s Day we go in and the girl tells us it’s going to be a 10 to 15 minute wait we say OK after 20 minutes she tells us that the people that are sitting at our table, have been there for four hours and still haven’t gotten up. We waited a total of one hour to be sat with a reservation that we made two weeks ago. They put us in a corner booth with a chair. Most restaurants I have gone to have time limits on tables nowadays especially during holidays, knowing that they will be busy. Our waitress was incredible though she never forgot anything u asked her for and was on top of refills. The host station was a mess and none of them were very nice but our waitress was 10/10.
Atmosphere: 5
Food: 5
Service: 5
Service was the worst waited 2 hrs for food and waitress has an attitude. Received food cold got half of our order Received other half of order when we were done
Atmosphere: 4
Food: 3
Service: 1
My family (4 adults and 1 child) and I went to eat at around 30 minutes after they opened (11:30am) there was only 2 other groups of people in the place. We ordered got out appetizers and salads and then didn’t see our waitress (Jessica) again for over an hour. We had a 1.5 year old who was getting cranky and very hungry along with us. Many other tables that came in way after us were already enjoying their food. We had to find our waitress and tell her we had to leave because of the extremely long wait she said “I’m sorry I was busy with other tables” mind you she had maybe one other table and my boyfriend said he saw her only talking to some of the other male waiters in the back and not on the floor. Truly disappointed with the customer service and lack of communication.
Atmosphere: 1
Food: 1
Service: 1
Great service by Michelle!
Atmosphere: 5
Food: 5
Service: 5
BUSY-but always great, Branson was a great server.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side House Salad
Amazing experience with Michele and Madi!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side House Salad, Black Rock Dueling Pretzel & Cheese Fondue
Steaks on the rock slapped hard. Michelle and Madie were excellent!
Atmosphere: 3
Food: 5
Service: 5
Michelle was an excellent server!
Atmosphere: 5
Food: 5
Service: 5
This place has really gone downhill over the years. It used to be a very nice place to look forward to going. The atmosphere and ambiance used to be nice.now, Can't say I will go back. The worst heart is all. The smoke in the restaurant is horrific. You would think four a steakhouse that prides itself on stone cooking, it would have better ventilation. At 1 point could not even see the person across the table from me. Because the smoke was so thick. Hard to breathe, not to mention what you smell like when you exit the building. The food has gone downhill tremendously. I can go to golden foods and make a better meal. The meat is tough. The salads came out of a bag and everything tasted stale. The help stood around talking instead of being on top of service. This particular location has rearranged so that there is no longer comfortable boost seating, but a wall of booths Lined up put table and chairs like a cafeteria. If you are looking for a nice steakhouse with excellent stakes, this is not the place they need to step up their game or close their doors..
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
Michelle was an amazing waitress!! Came here for an early Mother’s Day, we had a table of 8 and she went above and beyond for us! Thank you for making it a great brunch for my mom and our family ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Rock Dueling Pretzel & Cheese Fondue
This place is so good! I would share pictures of the food but you need to go try it out yourself. You get to cook your own meat, how awesome!! Taylor was our waitress and she was the best, super informative , super attentive , excellent service !
Atmosphere: 5
Food: 5
Service: 5
Can’t wait to go back!!
Atmosphere: 5
Food: 5
Service: 5
Michelle and Madison were wonderful. They taught us of the dining experience and how to use the stone and importance of the herb butter. We will be back and will ask for them! Five stars
Atmosphere: 5
Food: 5
Service: 5
Our server's Michelle and Madison were great! Our food is always perfect!