Buffalo Wild Wings
10530 Hartland Square Dr., Hartland
(810) 626-3293
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10530 Hartland Square Dr., Hartland
(810) 626-3293
Amazing staff , food was great , favorite place to go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Watch you Bill here. Got charged double 140$ for 4 people on a BOGO night
Atmosphere: 3
Food: 4
Service: 1
Ashley, Madi, and Sarah always take the best care of us. The food is awesome and fast. Definitely a place to be a regular!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salsa, Boneless Wings, Traditional Wings
Called when I was about 2 min away and they said no wait. 15 min wait when we arrived. Not cool when you are traveling with little kids. Had multiple open tables. Did not stay. Probably will not go back.
Ordered delivery through the app, but they delivered through DoorDash. We ordered the 20 boneless wings bundle that comes with a large fry - we did not get the fry. We couldn't notify through the app so we had to call. The gal that answered was very unpleasant and came off as careless. We mentioned that DoorDash gives a credit for missing items and she responded with "nooo we don't really do that" and asked if we were going to "come pick it up, or what?" Did not apologize for the situation or try to resolve it in any way - seemed like she just wanted to get off the phone. I know it's just fries, but we paid for it. The food is incredible, quality of the chicken is very good. But I cannot say the same for the service.
Food: 5
Service: 1
A go to location when having all kids for a dinner night.
Atmosphere: 5
Food: 5
Service: 5
Went in last Sunday, got a seat immediately because the place was pretty dead. West side of the building with maybe 2 other tables of 4. 3 waitresses.
It took 45 minutes to receive our food, we did not get refills until we were done eating. I'd understand if it was busy, but there were hardly any customers around. This location just can't seem to make things work the few visits we have had.
Atmosphere: 1
Food: 1
Service: 1
Wings came out cold otherwise a great atmosphere. Service was top notch. Thankfully just took them home warmed them up and had them during the game
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fried Pickles
Great time after our golf outing. Server was fun and competent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Cold, kind of felt like a warehouse instead of a restaurant
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
They keep getting my order wrong
Vegetarian options: Need more gluten free options and need to use better quality oil
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Wings
Service was very good. Food was ok. My onion rings came as clump. Witch was kinda disappointing.
Atmosphere: 4
Food: 3
Service: 5
Went for an anniversary to the new location. Love the set up and the modern atmosphere!! Great TVs!!
We sat on the further side of the bar (east side of building) and it was much quieter, but also was filling for a huge bday party as we left (thankfully!).
However - the food was ICE COLD!!! We waited a solid 20+ minutes for wings and when they came out I was already starving and just ate them but it seemed like their food warmers were all off (even though it was 1pm ish).
I worked for this franchise owner before at a dif location so I know how foods made. They batch cook the wings (usually 1x @ 11am & 1 time at 3pm) and stuff them in a heated drawer and pull em out, toss em in sauce, then order up. Not only were the wings icy cold but so was the sauce! So no heat in the kitchen?? Warmers in a new facility don’t work?? Then to top it off I see in the newspaper the dish washers didn’t even have detergent in the entire building!!! What!! You have that much staff and new everything and can’t keep it together?!?
Staff was very cold and unfriendly, seemed to really just keep to themselves as a group but did at least check on us. They did forget my non alcohol drink too and I never did get it at all. Didn’t bother to keep asking because it was always someone different!! Really weird.
Oh, and we ordered carrots and celery w a 20pc wing and got 2 celery and 5 carrots? So we each only get 1 celery? Lol
I’ll probably be back thanks to family but not willingly. I’m thankful I didn’t get sick between the undercooked/temped food & lack of dish sanitizer soap in the building!!! Beer was cold and bathroom was clean…really the only good things from this visit.
Not terribly unhappy just disgusted and saddened they’d sent out ice cold wings with dirty dishes (yes even bar dishes had no soap).
Felt like a scam for my money. Service is really down the drain these days in America! What happened to all the good, caring trainers for these employees?? Are companies no longer giving their employees all of the best tools for the job??
Don’t be surprised if your visit is lackluster!
Atmosphere: 4
Food: 2
Service: 2
Best B-Dubs around. Cleanest facility, and best service. Madi is THE SuperStar!
Kid-friendliness: Madi served up a special Pink Sprite for my Daughter
Atmosphere: 5
Food: 5
Service: 5
Madi is the best, sweet, helpful with food choices and very funny, the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
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