Dunkin'
11055 Highland Rd, Hartland
(810) 991-0004
Recent Reviews
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Prolly the number one Dunkin I go to. They ALWAYS get my drink right here and no matter what shift are always so friendly!! I've been to Dunkin all over the state but yours is always my favorite! Keep doing what your doing
Atmosphere: 5
Food: 5
Service: 5
The reason I’m writing this review is because I had a very bad experience 😡 I love going to this location because they have good chocolate shakes. and today I ordered a medium, but it had pink plastic pieces (not from my straw) blended inside it. I went back to get it remade and the people were very unapologetic and my remake was very chunky with ice and not enjoyable. I’m very sad now. 🙁
Great DD. Food is consistent, service is quick, people are always friendly and professional. We frequently place an online order, and it is ready for us when we get there.
Food: 5
Service: 5
Very slow service
Disorganized and slow inside...
Such nice and polite staff. Great donuts too. Ill definitely be back
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming to this Dunkin every day before work for over a year. The ladies who used to work the drive thru window, were always so kind. But now every time I go there is a man and he is always so rude and not friendly. I’ve slowly stopped coming here, came today one last time and again. He was rude at the window
Donuts and Dunkin' coffee. Nothing more need be said. Mmmmm donuts....
Atmosphere: 5
Food: 5
Service: 5
Best dunkin ever. They do get extremely busy, but it's worth the wait😁. Never had a bad experience with this location yet. All the employees are great😃
Atmosphere: 5
Food: 5
Service: 5
Super rude staff. I think maybe because they were busy but as someone who has worked in the service industry it’s not difficult to be kind and polite!
Service: 1
Restaurantji Recommends
Called because my drink didn't taste right and the woman that answered hung up on me
Food: 1
Service: 1
Love the donuts. Both ice cream freezers are working and they have a ton of ice cream. I really wanted to have ice cream too but I was already getting a donut.
Atmosphere: 5
Food: 5
Service: 5
The donuts were old & a little crusty.
I ordered a scoop of cookies & cream, but the kid gave me something different. It's not like it was busy, I was the only customer. Seriously. How hard is your job?
Atmosphere: 3
Food: 1
Service: 1
upon going to dunkin’ I was met with a very rude drive through worker. Brittany (the worker) made me feel very unwelcomed at this establishment. She was very rude and it seemed like she was giving me the cold shoulder just for ordering. We got responses like “yup” in a rude way when asking questions. She made me feel very dumb and irrelevant. It was 10 am on a sunday morning. After being very uncomfortable with my interaction with brittany I felt my bagel bites and they were ice cold. I went back inside because my experience was very overwhelming with bad service and I at least knew I could fix my bagel bites. I have never left a review before and this experience made me so uncomfortable that I felt like it was the only way to feel at ease. Brittany should not be in customer service.
Atmosphere: 1
Food: 2
Service: 1
Love this location, they’re open early and everyone is welcoming the second I walk in.
Atmosphere: 5
Food: 5
Service: 5
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