Tim Hortons
10833 Highland Rd, Hartland
(810) 632-9902
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
The people who work here are really nice and it's clean inside.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff
Atmosphere: 3
Food: 4
Service: 5
Best coffee around
Atmosphere: 5
Food: 5
Service: 5
Every time we go to this location, we get mediocre service. You can definitely tell by the attitude and lack of caring, that the employees, usually teenagers, do not want to be there.
Atmosphere: 3
Food: 5
Service: 3
The food would have got more stars but the staff has no respect for their jobs or the customer spending their time and money to go there. The kid at the window clearly didn't want to work and takes it out on the customer. He was not happy about having to do his job and took it out on me. Very rude, threw my order together very sloppy. Was upset that I wanted cream cheese on my bagel and that he had to put whip cream on my frozen drink and the sandwiches were a mess. Also upset about getting my tidbits I mean how had is that. Maybe try hiring people who understand the value of a customer.
Food: 3
Service: 1
The floors look like they haven’t been swept in a week the counters haven’t been wiped down …you have nobody in charge of cleaning the areas where people eat donuts, sandwiches, or drink coffee. The bathrooms were clean, but the water is dripping because the faucet isn’t set right
Atmosphere: 1
Food: 3
Service: 3
I’ve been coming to this location since I moved to hartland and have never had a problem until yesterday. The young man running the register was very rude and not pleasant at all. When giving my change it wasn’t a normal exchange, he rudely handed me my change to the point it felt like he was throwing it at me. And don’t get me going on the drink he made me that was completely wrong and when confronted about it and lied saying he made it correctly, after realizing that he had been caught he asked to remake which I declined, because his attitude towards it was more like I’ll spit in it if you say yes. All of the other employees have been excellent and have always been friendly and respectful. I’ll continue to frequent this establishment, but will definitely leave the store if I’m waited on by this person again
Atmosphere: 5
Service: 3
More than once a week the dark roast is luke-warm to room temperature when I order it. They need to improve how often they change out the coffee and keep it hot.
Then when they offer to brew a new pot they will fill a cup from the drip and it's comes out extremely bitter
*Edit I am going to stop coming to this location. Same thing nearly everyday now. Dark Roast is barely room temperature then they make me wait for an extremely bitter cup.
Food: 1
Service: 1
Worst stale donut I've ever had at a tim hortons
I love Timmy's, but this is the worst one in the state. The woman with the mustache is un settling
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Nice breakfast options.
Atmosphere: 5
Food: 5
Service: 5
When i visited on 10/13 i ordered 3 sandwiches. They gave me 2 cold sandwiches. I went inside and showed my receipt and they made me pay for my 3rd sandwich after being rude. The workers were slow and non attentive. When i got to my car the Tim Hortons bag reeked of marijuana and my sandwhich was cold again. Waste of time and money.
Atmosphere: 1
Food: 1
Service: 1
Coldstone was closed... she had to satisfy her craving elsewhere.
This place is a joke. Multiple times we have tried to give them our business yet the online ordering rarely EVER seems to work I was told my order number was wrong and they had no name matching my order yet I had a confirmation email and physically showed them the number. The staff is rude and we will not be coming back period. I guess Dunkin will enjoy our business from now on.
Atmosphere: 1
Food: 2
Service: 1
If you want a chill place to study and eat. Well do I have the place for you. As you can see This Tim Horton's has great staff as well as affordable food. (Ofc great coffee) The selections of pastries is immaculate ranging from muffins to donuts of many a variety, I have tried some of the new coffee flavors such as the Caramel apple latte (as shown in picture) and the Maple cinnamon one too both 11/10. If you need a break from home or work this is the place to go as employees are great to chat with and are super friendly and helpful with recommendations. Also Atmosphere is the same as having a snow-day in January. ?☕?⛄
Dietary restrictions: Lots of gluten and Saturated fats so if you are on a diet treat this as a rare location to go to. lol
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie Doughn't
Loading...