GREAT CUSTOMER SERVICE! i came back the next day for a correction to an order I got the day prior and they handled it with no questions and gave me a free drink for the mix up. The inside looks so nice as well!
Atmosphere: 5
Food: 5
Service: 5
Anna Jay
Good quick and fast.
Atmosphere: 4
Food: 4
Service: 5
Summerella Smith
disappointed is an understatement. i come here every other day, if not every couple days. i frequent this location nonetheless. the regular employees know who i am, aaliyah who is usually on the grill is a phenomenal employee. i don’t even have to ask! but today, i did not see the regular faces. i almost let it turn me away but i ordered anyways, considering this is been our favorite spot since i was a kid. i ordered the classic italian, usually they ask hot or cold. today they didn’t, and i didn’t specify. miscommunication on both ends, but when i asked to have it remade she gave me attitude and said she already made it. so i said okay, can you make it again? and she said i guess, with an attitude, and began whispering among her coworkers. i got cheese curds which come with ranch, even if they don’t, i was charged for an EXTRA ranch for my fries. she didn’t put it in the bag, so when i asked for it the girl on the grill said “well maybe next time you should ASK for ranch.” i said i definitely did, i was even charged for it. so she gave me the ranch, and also soaked my sandwich in it. 🙂my mom offered to pay twice for the troubles, and the remake. she laughed and said “it’s not that deep.” anyways, i feel like this could have been handled better. actually, it has been every other time i came there. the service is what kept me at this location after switching owners. so unfortunately, i will drive the extra mile to go to another location after this.
Atmosphere: 1
Food: 1
Service: 1
Dresden Erikson
Stopped here for the first time today and am happy with the overall experience, The chicken and cheddar sub was delicious, the seasoned curly fries were fresh, and both were ready much quicker than I expected. Most importantly for me, the customer service was exemplary. This certainly won't be the last time I eat here
Atmosphere: 5
Food: 5
Service: 5
Steve Smith
This team makes the the best cheesesteaks!! Friendly service, especially from Nicole, she is so sweet
Atmosphere: 5
Food: 5
Service: 5
Kim Komosinski
Always delicious subs. Service is kind and quick
Atmosphere: 4
Food: 5
Service: 5
Rob Douglas
Left their online ordering system on and accepting orders on thanksgiving with no notification on their site that they were actually closed.
Arrived to an empty store and a locked door and had to cancel the order
Atmosphere: 1
Food: 1
Service: 1
taylor giannetti
I called in 30 minutes before they closed, said they aren’t taking call in orders. I’m sorry?! What? Everyone else in the world has to work until their shift ends. I’m sorry you’re working at tubbys. Poor customer service. I’ll take my business to Penn Station. I hope this location loses it’s business once again
Haley Lyell
Amazing customer service, fresh hot and delicious subs! The store is very clean and welcoming. I started coning to this location vs the one i used to visit weekly because the overall experience is much better. Keep it up!
Staple and Hazel Park good place for lunch
GREAT CUSTOMER SERVICE! i came back the next day for a correction to an order I got the day prior and they handled it with no questions and gave me a free drink for the mix up. The inside looks so nice as well!
Atmosphere: 5
Food: 5
Service: 5
Good quick and fast.
Atmosphere: 4
Food: 4
Service: 5
disappointed is an understatement. i come here every other day, if not every couple days. i frequent this location nonetheless. the regular employees know who i am, aaliyah who is usually on the grill is a phenomenal employee. i don’t even have to ask! but today, i did not see the regular faces. i almost let it turn me away but i ordered anyways, considering this is been our favorite spot since i was a kid. i ordered the classic italian, usually they ask hot or cold. today they didn’t, and i didn’t specify. miscommunication on both ends, but when i asked to have it remade she gave me attitude and said she already made it. so i said okay, can you make it again? and she said i guess, with an attitude, and began whispering among her coworkers. i got cheese curds which come with ranch, even if they don’t, i was charged for an EXTRA ranch for my fries. she didn’t put it in the bag, so when i asked for it the girl on the grill said “well maybe next time you should ASK for ranch.” i said i definitely did, i was even charged for it. so she gave me the ranch, and also soaked my sandwich in it. 🙂my mom offered to pay twice for the troubles, and the remake. she laughed and said “it’s not that deep.” anyways, i feel like this could have been handled better. actually, it has been every other time i came there. the service is what kept me at this location after switching owners. so unfortunately, i will drive the extra mile to go to another location after this.
Atmosphere: 1
Food: 1
Service: 1
Stopped here for the first time today and am happy with the overall experience,
The chicken and cheddar sub was delicious, the seasoned curly fries were fresh, and both were ready much quicker than I expected.
Most importantly for me, the customer service was exemplary. This certainly won't be the last time I eat here
Atmosphere: 5
Food: 5
Service: 5
This team makes the the best cheesesteaks!! Friendly service, especially from Nicole, she is so sweet
Atmosphere: 5
Food: 5
Service: 5
Always delicious subs. Service is kind and quick
Atmosphere: 4
Food: 5
Service: 5
Left their online ordering system on and accepting orders on thanksgiving with no notification on their site that they were actually closed.
Arrived to an empty store and a locked door and had to cancel the order
Atmosphere: 1
Food: 1
Service: 1
I called in 30 minutes before they closed, said they aren’t taking call in orders. I’m sorry?! What? Everyone else in the world has to work until their shift ends. I’m sorry you’re working at tubbys. Poor customer service. I’ll take my business to Penn Station. I hope this location loses it’s business once again
Amazing customer service, fresh hot and delicious subs! The store is very clean and welcoming. I started coning to this location vs the one i used to visit weekly because the overall experience is much better. Keep it up!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs, Cheese Sticks, Philly Cheese Steak, Fries
Restaurantji Recommends
This place has always been my favorite location to come to.
Atmosphere: 5
Food: 5
Service: 5
Food was fresh and service was fast
Staff is great.
Fresh food & good subs. Local go-to for comfort food.
I haven't been here in awhile but I have always loved this location. I was surprised they remodeled the inside. The food always great and the service.
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