Never got my food. Was told to go somewhere else. All over there app I won't use. Took my money, no food
Thomas Wilson
The females at the drive through seem nice at the drive through menu board. When you get to the window and ask ANYTHING besides just giving them your money and hurrying off, they seem like you are totally inconveniencing them. Hey Karen, we all got jobs, we all work, how about a little courtesy.....This has happened more than once too.
Atmosphere: 3
Food: 4
Service: 3
Luke Magda
25 minute wait for an incomplete order smh ??♂️
Joddie Noblit
Took over 45 minutes for them to make a sandwich with only a pickle on it! Then when asked about the long wait the shift manager was
Atmosphere: 1
Food: 1
Service: 1
Troy Draper
Food .......
Atmosphere: 3
Food: 3
Service: 5
Don Knight
I only go there for a large coke no ice,80 percent wrong still.Yuck!!!
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Mcmuffin
Blade_of_Souls 23
Loved the light up tablesParking: Mostly drive through so parking was easyKid-friendliness: Got a Playset for the kids, they love itWheelchair accessibility: Bit of an incline but easy access from the parking spots
They get the simplest orders wrong, and then you have to wait 10+ min in the drivethrough when theyre not at all busy. Ridiculous.Dietary restrictions: They suck at remember instructions to remove ingredients. So good luck if youve got allergies.
Food: 2
Service: 2
Travis Ramos
Used mobile app and I got charged 4 times for my lunch and then they wouldn’t even make my order once. The Manager said, “we’re not giving out free food” to someone that never had intention of getting anything free. All I wanted was to pay for my order once and get my order. Today I payed for my order 4 times and got zero food. Still have all the charges on my account too. I got so much disrespect from the manager. Bad business
Atmosphere: 1
Food: 1
Service: 1
Thérèse Boudreaux
They definitely take the "fast" out of fast food...waited 20 min for an ice cream. Next time I'm going somewhere else.
Actively ignores DoorDash orders for 30 mins+, breach of contract. Reported to doordash.
Atmosphere: 1
Food: 1
Service: 1
Jenna Strech
multiple wrong orders multiple disrespectful encounters go somewhere else if possible you will have better food and better
Atmosphere: 1
Food: 1
Service: 1
Cindy
25 min wait after order for food!! Coffee was made wrong threw it out instead of waiting in the line again!
Service: 1
Chris Schiepek
Poorly trained Managers on the night shifts. Placed orders on the mobile app and their system didn't have the order I paid for. This has happened a few times in the last few days. Now I don't get a food or a refund and the managers don't know what they should do. Instead of looking at the app and seeing the order had been paid I was told it must be on my end and was treated like no one cared. Once I get my money back I will never come here again. I have no issues in Jonesville only in Hillsdale and apparently it's the customers fault so don't ask for your money back.
Atmosphere: 2
Food: 2
Service: 1
Tammy Karpanai
Ordered ahead on app, and still waited 15 mins for food. However The food was good.
Never got my food. Was told to go somewhere else. All over there app I won't use. Took my money, no food
The females at the drive through seem nice at the drive through menu board. When you get to the window and ask ANYTHING besides just giving them your money and hurrying off, they seem like you are totally inconveniencing them. Hey Karen, we all got jobs, we all work, how about a little courtesy.....This has happened more than once too.
Atmosphere: 3
Food: 4
Service: 3
25 minute wait for an incomplete order smh ??♂️
Took over 45 minutes for them to make a sandwich with only a pickle on it! Then when asked about the long wait the shift manager was
Atmosphere: 1
Food: 1
Service: 1
Food .......
Atmosphere: 3
Food: 3
Service: 5
I only go there for a large coke no ice,80 percent wrong still.Yuck!!!
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Mcmuffin
Loved the light up tablesParking: Mostly drive through so parking was easyKid-friendliness: Got a Playset for the kids, they love itWheelchair accessibility: Bit of an incline but easy access from the parking spots
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Mcdouble, Chicken Sandwich, Happy Meal
They get the simplest orders wrong, and then you have to wait 10+ min in the drivethrough when theyre not at all busy. Ridiculous.Dietary restrictions: They suck at remember instructions to remove ingredients. So good luck if youve got allergies.
Food: 2
Service: 2
Used mobile app and I got charged 4 times for my lunch and then they wouldn’t even make my order once. The Manager said, “we’re not giving out free food” to someone that never had intention of getting anything free. All I wanted was to pay for my order once and get my order. Today I payed for my order 4 times and got zero food. Still have all the charges on my account too. I got so much disrespect from the manager. Bad business
Atmosphere: 1
Food: 1
Service: 1
They definitely take the "fast" out of fast food...waited 20 min for an ice cream. Next time I'm going somewhere else.
Service: 1
Restaurantji Recommends
Actively ignores DoorDash orders for 30 mins+, breach of contract. Reported to doordash.
Atmosphere: 1
Food: 1
Service: 1
multiple wrong orders multiple disrespectful encounters go somewhere else if possible you will have better food and better
Atmosphere: 1
Food: 1
Service: 1
25 min wait after order for food!! Coffee was made wrong threw it out instead of waiting in the line again!
Service: 1
Poorly trained Managers on the night shifts. Placed orders on the mobile app and their system didn't have the order I paid for. This has happened a few times in the last few days. Now I don't get a food or a refund and the managers don't know what they should do. Instead of looking at the app and seeing the order had been paid I was told it must be on my end and was treated like no one cared. Once I get my money back I will never come here again. I have no issues in Jonesville only in Hillsdale and apparently it's the customers fault so don't ask for your money back.
Atmosphere: 2
Food: 2
Service: 1
Ordered ahead on app, and still waited 15 mins for food. However The food was good.
Food: 5
Service: 2