Arby's
700 Chicago Dr, Holland
(616) 396-4227
Recent Reviews
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Never gets the orders correct and asked what you ordered like 3 times like you didn't just tell them at the speaker 5 seconds prior.
Atmosphere: 1
Food: 4
Service: 1
This location needs to have a face-lift. Employees were talking when we got there and said they couldn't wait to go home.
Atmosphere: 1
Food: 3
Service: 2
Never had a good experience at this location. Figured I'd give them another try after a year of boycotting. Definitely a mistake!! Paid with a $100 bill and it seemed to be a issue.
Atmosphere: 2
Food: 3
Service: 1
Used my app after an extremely exhausting day (week!) on Friday 11.7 Got to the drive thru where the nicest person greeted me with a freshly packaged meal to bring home. (Stickers over the straw hole- genius lol) Even the family commented on the freshness and good portions. With ALL food getting expensive those are the little things that will keep me coming back! Thanks all!@
Atmosphere: 5
Food: 5
Service: 5
Prompt, courteous, and efficient. The staff delivered service that truly went above the hat—attentive and professional while keeping everything quick and seamless. Thank you, Arby’s, for setting the bar high! Until next visit!
Atmosphere: 5
Food: 5
Service: 5
This location is fantastic
Atmosphere: 5
Food: 5
Service: 5
Lee did a great job! Food was hot friendly service greatful we stopped! Thank-you Arby’s staff!!!
Atmosphere: 5
Food: 5
Service: 5
Friendly service.
Atmosphere: 4
Food: 5
Service: 5
Food was normal. Workers we very friendly and polite! Clean location.
Atmosphere: 4
Food: 3
Service: 5
They got the meats
Restaurantji Recommends
Ordered 2 beef and cheddar and the beef was mostly raw. Had to pop it in the microwave to finish cooking when we got home.
Atmosphere: 5
Food: 2
Service: 5
Ruby was amazing while the young employee stood there on her phone. Thanks Ruby for switching what would have been a miserable experience into a great time!
Atmosphere: 5
Food: 5
Service: 5
I went through the drive through to get one of the new fish sandwiches. I got of each. I'm usually not picky, but these were some of the worst tasting fish sandwiches I have had. Soggy Bread, Wilty lettuce and Not Crispy at all Fish. Also, Bad flavor. But the Service was good
Atmosphere: 2
Food: 1
Service: 3
Maybe it's me, maybe it's the day, maybe it's the weather or the drones, I don't know and I don't care. I'm tired of being treated like crap when I go places today. Ordered through the drive through. The lady cut me off to tell me my total while I was still ordering and sounded irritated as I was trying to ask for my sauces. There were not busy at all, either. No one in the store and no one in the drive thru. Two stars because the food was delicious. If it were based on the service, it'd be one star, and I'd be ranting about wanting to leave a -3 star review
Atmosphere: 2
Food: 5
Service: 1
After I ordered my food, I overheard the employee who took my order mock me. After I called him out on it he didn't apologize, he chose to be a child and say "thank you". I didn't get the employee's name but I remember he has short facial hair and short hair. They may have "the meats" but they lack employees with manners. Food is also overpriced for what they are and for some reason the floor is sticky. Getting rid of happy hour was one of the worst things they have ever done.
Atmosphere: 2
Food: 2
Service: 1
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