Culver’s

3035 W Shr Dr, Holland
(616) 399-8475

Recent Reviews

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Robert Rogers

Very pleased

Erica Jones

They were very quick and efficient. Good experience!

Madeline Heethuis

We LOVE Culver’s! This is one of the worst ones we have been to, unfortunately. Every time we come we wait for a really long time and our orders are almost always wrong. Staff are not friendly. :( such a bummer!

Levi

We had to pick up an order for door dash, there was 2 young females working inside being very loud and playing around flirting with the boy there arguing about who is closing in the future, I asked for my order and was told it wasn't done. After 10 minutes of waiting for my order a young man came up asked me if I had been helped I told him what I needed and he turned around and grabbed the order that was sitting in the windows the whole time! It was the order I was waiting for and the young kids not caring about their job or the customer were too busy flirting and playing around. I was very upset and wish I had time to talk to a manager but I had an order and customer waiting for their food!! Dissapointed!!

Don S.

It was ok... service was not great, food was ok but took a bit to come out to table

Amy Moorman

Nice people and good food.

Sandra Webster-Brinks

The food... Fine, it's the same quality you'd find at any Culver's location.

The service appears fine, but while there, there was a lack of communication between the front of house staff and back of house staff. You could hear the person at the back of house who's plating orders shouting at the people up front. One gentleman stood at the counter for at least 20 minutes, waiting for a remake on a burger, and the staff delivering food to the dining area isn't even checking for names, which is how I managed to get someone else's order. They just dropped the order and took my number. My order was remade after going to the counter, so they made it right for me.

Skylar Veen

food is good, but curbside always takes an insane amount of time. we almost always end up going inside to check in on our food. a few times it has ended up sitting on the pick up counter getting cold while we were waiting out in the car. every other culvers i have been to is efficient with getting curbside orders out, but this one specifically ALWAYS takes forever

Atmosphere: 2

Food: 5

Service: 2

Patrick Watza

Last 4 times we have used the drive thru here, there's always someone yelling and laughing in the background, and the order comes out wrong. Mostly the wrong condiments, but sometimes even the wrong sandwiches. Service used to be amazing, now it isn't much better than any other fast food in the area.

Atmosphere: 2

Food: 4

Service: 2

Steve Sanders

The food is always good, but the staff at this location is not as friendly and welcoming as other locations that I frequent. Food sometimes takes longer than normal to come out; this is based on my experience with other locations.

Atmosphere: 4

Food: 5

Service: 4

Austin Ensing

I've gone to this culvers probably twice a week for the past 5 years, normally some of the best service around. Do not go on Fridays. Night and day different service once they're busy. Just waited a half hour just to get my order without the cheese curds i paid for. Already late for work so no time to get out fixed. Never coming back on Friday

Atmosphere: 4

Food: 4

Service: 1

Abby Crawford

Went to get some ice cream for a late night snack and went through the drive thru. Had no problem ordering and paying. I wasn't really sure why we needed a number and pull up when we just had 2 concrete mixers but oh well 🤷🏼‍♀️ we pull up and are sat there for 20 minutes watching as cars behind us keep getting there food and leaving. Finally, we decide to drive back around, and when we explain, we've been waiting 20 minutes for ice cream they tell us to pull forward again. We get to the window, and they hand us our concrete mixer with the texture of soup completely melted and our Fanta orange float that is completely separated and just was nasty. Save yourself the hassle. Dairy queen is just across the street.

Atmosphere: 1

Food: 1

Service: 1

Terry Slikkers

Love their value basket

Atmosphere: 5

Food: 5

Service: 5

Stacy Brennan

I rarely leave bad reviews but we placed a curb side order (the whole point to not have to wait in the drive thru line) and waited half an hour for them to bring out the food. They forgot the drink and said they’d be right back with it. Well after another 15 minutes I got sick of waiting and went in to get it myself. There were probably six people behind the counter doing absolutely nothing. One was the girl who said she’d be right back with the drink. Absolutely ridiculous when curb side pickup is supposed to be quick. We counted at least 25 cars that made it through the drive thru (which is a feat on its own) before we even got the food. Horrible service.

Atmosphere: 1

Food: 3

Service: 1

Keegan S

waited over 40 minutes for my drive through order and multiple people got their food before us even though we ordered first

Atmosphere: 1

Food: 1

Service: 1

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