Jersey Mike's Subs
12465 James St, Holland
(616) 294-4210
Recent Reviews
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Awsome service
Atmosphere: 5
Food: 5
Service: 5
this store constantly delivers the worst and slowest service i have ever seen in fast food.
we have mobile ordered multiple times, only for it to come out at least 20 minutes AFTER the scheduled pick up time, every. single. time. if you are in a rush for lunch or dinner, pick somewhere else.
they never have an answer for the delays and you have to request for your sub to be made when you arrive EVEN if you placed a mobile order.
will be getting subway or mcallisters from now on!
Service: 1
I went there at 10:30 one person in front of me took over 10 minutes to help him ask for rosemary bread and they said not made yet that should be made prior to opening. There was two employees helping this one guy then the employee disappeared instead of helping me and I had to wait for the woman employee to finish up with a guy in front of me I go over there on my lunch break, which is a half hour with travel time. I don’t have all the time in the world don’t go here if you’re in a rush because they suck.
Atmosphere: 3
Food: 4
Service: 1
The Customer is #1
We came in late last night and needed to order 4 subs. Since it was late, they didnt have any white bread left, but that is completely understandable since it was the end of the day and because they bake their bread each day. We ordered our subs and had a few small mixups while trying to get them completed. The employees were polite and apologetic and made everything right.
We love this location and we'll be back as always!
Atmosphere: 5
Food: 5
Service: 5
Love the gluten free sub buns! We almost always order a giant sub to have leftover the next day. Two of us have two meals each... so good!
I love the number 44! A little pricey but so good. I'd eat it every day if it was $2 cheaaper
Atmosphere: 5
Food: 5
Service: 5
My grilled sub wasn't grilled. There was plenty of meat though. The bred was fresh.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chips, Roast Beef and Provolone
Place was a mess… tables dirty, floor dirty, spill on the middle of the floor and not cleaned up… just a wet floor sign. Disgusting
Atmosphere: 1
Food: 4
Service: 3
The employees were extremely rude and acted as if we were an inconvenience for ordering two subs! If I didn’t love the subs I would never go back. Good thing we live elsewhere and can frequent our own Jersey Mike’s!
Atmosphere: 1
Food: 1
Service: 1
Ordered online...sandwiches prepared 45 minutes prior to pickup time. They were NOT cold and bread was dry. First time, will be out last. Not I presses at all.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
I was actually really scared to go into this jersey Mike’s because I’ve never been in a jersey Mike’s, but everyone was so cool and awesome, I love Jimmy John’s, but I am going to have to change to jersey mikes because yall are so #awesome. Thank you for the dill pickle chip recommendation Brandon, to be so real, I was also a little scared because I did not think I was going to like the chips, but this chip has everything I’ve ever wanted. I really love jalapeño chips, but they are too spicy, this chip was that perfect tangyiness mm mm mm ♥️♥️♥️♥️ I was scared to ask for the sub “mikes way” because it felt silly, but it still felt silly asking for “The Juice”, for next time, what should I do? Thank you ♥️♥️
Atmosphere: 5
Food: 5
Service: 5
It's okay little bit pricey
Very friendly staff.
Returned 03/22/2023 at about 16:00 and ordered a cheese steak. All of the tables were dirty and the trash was near to overflowing. The sandwich was good but it could have had more cheese on it, what was left of the cheese mad the sandwich very messy.
The response from the owner requested an email and an email was sent with no response or follow-up from the owner (I suspect that it was not the owner but someone from the management group). This is typical corporate chain restaurant behavior, and I have adjusted my rating accordingly and in a downward direction. What I didn't say in the email that this area, in particular, does not fare well for chain restaurants, check here for the relative low ratings of many of the local versions of the national chains. The dining scene is this area is abysmal, both in choice, selection, and execution.
Atmosphere: 2
Food: 3
Service: 3
Good subs fast friendly environment
The staff was very careful cleaning the area for my food prep--gluten free. The turkey meat and gf Udi's bun didn't have much flavor. The staff was excellent in service and prep.
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