Returned 03/22/2023 at about 16:00 and ordered a cheese steak. All of the tables were dirty and the trash was near to overflowing. The sandwich was good but it could have had more cheese on it, what was left of the cheese mad the sandwich very messy.
The response from the owner requested an email and an email was sent with no response or follow-up from the owner (I suspect that it was not the owner but someone from the management group). This is typical corporate chain restaurant behavior, and I have adjusted my rating accordingly and in a downward direction. What I didn't say in the email that this area, in particular, does not fare well for chain restaurants, check here for the relative low ratings of many of the local versions of the national chains. The dining scene is this area is abysmal, both in choice, selection, and execution.
Nancy Johnson
Good subs fast friendly environment
Ames
The staff was very careful cleaning the area for my food prep--gluten free. The turkey meat and gf Udi's bun didn't have much flavor. The staff was excellent in service and prep.
J B
Good food.
Terry Slikkers
Fantastic sandwiches
George Westrup
Typical JMS.
Mateo Gebon
I tried a tuna sub here and while it was very tasty, it was quite messy. At the very least, they didn’t skimp on toppings. The staff was decent, and the atmosphere was pretty standard for fast food. I’d like to try their other sandwiches, but the tuna wasn’t bad (just messy). At least I got an idea of what Jersey Mike’s is like now, and it’s probably a step or two above the other big sandwich chains.
Matt Lawrence
Waited 20 minutes for a mobile order after the time it was supposed to be finished because the printer kept jamming. Each time a staff member unjammed the printer 3-4 mobile order would come out. Since the mobile printer wasn’t being tended to frequently, everyone inside received their food first, regardless of the fact that those using mobile ordering put in their orders first. I understand that the priority might be to get through the line of people who are in-house first, but when most of the people in the lobby are waiting on mobile orders that were supposed to be finished 20 minutes prior, something needs to change.
Order was called in at 3:40pm at 3:50pm when I walked in the order hadn't even been started. 3 employees behind the counter. 2 appeared to be late, maybe why sammy was delayed. Not cool.
Erik J. Von Hatten
Absolutely LOVE Jersey mikes! Great sandwiches and prices. However this location is the worst for customer service. Every time I go in the workers are grumpy and disrespectful. You ask a question and you get a blank stare from the girl with the piercings. There’s a very unhappy older man that just as grumpy and a couple others as well. This last time, after I paid for my meal with two sandwiches and chips to go they just left it on the counter. When I ask for a it to be bagged I was handed the bag and was expected to bag my own meal. They squash the sandwiches when the cut them. Looks like they kicked the sandwiches. The total lack of customer service at this location is astounding. Unfortunately, since this is the only location, I will be back…?
Ryan Chandler
Absolute worst food I’ve ever bought. Paper wrapping literally was in my sub when I opened it. Looked like they punched the sandwich 3 times before wrapping it up. And the bacon and bread is rock hard. It also had two things I specifically said not to put on… so everything they coulda messed up they did, actually somewhat impressive.
It's okay little bit pricey
Very friendly staff.
Returned 03/22/2023 at about 16:00 and ordered a cheese steak. All of the tables were dirty and the trash was near to overflowing. The sandwich was good but it could have had more cheese on it, what was left of the cheese mad the sandwich very messy.
The response from the owner requested an email and an email was sent with no response or follow-up from the owner (I suspect that it was not the owner but someone from the management group). This is typical corporate chain restaurant behavior, and I have adjusted my rating accordingly and in a downward direction. What I didn't say in the email that this area, in particular, does not fare well for chain restaurants, check here for the relative low ratings of many of the local versions of the national chains. The dining scene is this area is abysmal, both in choice, selection, and execution.
Good subs fast friendly environment
The staff was very careful cleaning the area for my food prep--gluten free. The turkey meat and gf Udi's bun didn't have much flavor. The staff was excellent in service and prep.
Good food.
Fantastic sandwiches
Typical JMS.
I tried a tuna sub here and while it was very tasty, it was quite messy. At the very least, they didn’t skimp on toppings. The staff was decent, and the atmosphere was pretty standard for fast food. I’d like to try their other sandwiches, but the tuna wasn’t bad (just messy). At least I got an idea of what Jersey Mike’s is like now, and it’s probably a step or two above the other big sandwich chains.
Waited 20 minutes for a mobile order after the time it was supposed to be finished because the printer kept jamming. Each time a staff member unjammed the printer 3-4 mobile order would come out. Since the mobile printer wasn’t being tended to frequently, everyone inside received their food first, regardless of the fact that those using mobile ordering put in their orders first. I understand that the priority might be to get through the line of people who are in-house first, but when most of the people in the lobby are waiting on mobile orders that were supposed to be finished 20 minutes prior, something needs to change.
Best subs!!!!! 😎
Restaurantji Recommends
Order was called in at 3:40pm at 3:50pm when I walked in the order hadn't even been started. 3 employees behind the counter. 2 appeared to be late, maybe why sammy was delayed. Not cool.
Absolutely LOVE Jersey mikes! Great sandwiches and prices. However this location is the worst for customer service. Every time I go in the workers are grumpy and disrespectful. You ask a question and you get a blank stare from the girl with the piercings. There’s a very unhappy older man that just as grumpy and a couple others as well. This last time, after I paid for my meal with two sandwiches and chips to go they just left it on the counter. When I ask for a it to be bagged I was handed the bag and was expected to bag my own meal. They squash the sandwiches when the cut them. Looks like they kicked the sandwiches. The total lack of customer service at this location is astounding. Unfortunately, since this is the only location, I will be back…?
Absolute worst food I’ve ever bought. Paper wrapping literally was in my sub when I opened it. Looked like they punched the sandwich 3 times before wrapping it up. And the bacon and bread is rock hard. It also had two things I specifically said not to put on… so everything they coulda messed up they did, actually somewhat impressive.
Atmosphere: 1
Great experience!
Atmosphere: 5
Food: 5
Service: 5
Fantastic
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