Jimmy John's

770 E 16th St #10, Holland
(616) 394-1466

Recent Reviews

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J. C.

Just wanted to say that Briana is pretty awesome at her job. Respect. Big team at this location. Fast as always. But I noticed Briana brings the sparkle so I wanted to give her props!

Atmosphere: 5

Food: 5

Service: 5

Brandon Hund

Who is managing this place? I'm a fan of Jimmy John's and it's pretty rare to run into one that's genuinely bad, but if there is one that's slower or more incapable of hearing your order without repeating it several times, I hope I never find it. Unfortunately, I have gone here enough to know that this is not just a fluke or occasional rough day.

Atmosphere: 2

Food: 3

Service: 1

Kadie Elaine

This place is awful. The service and food is terrible no matter what time of the day it is. I tried to give this place another shot after they gave away my sub to someone else 3 different times. This time the turkey was so old, I immediately ran to the bathroom. The owner does not listen to any of the complaints and this place has been awful since COVID. If you want to get food poisoning and wait over 20 minutes for an awful sub then this is the place to go! The department of public health really needs to be aware of their unsanitary practices.

Marco Lopez

don’t accept 50’s for some reason my moneys no good there.

Atmosphere: 1

Food: 3

Service: 1

Danny “Bboyhype01” Santora

Took them over 20 minutes for two subs …..

Service: 2

Stacy Casko

Ordered #9 Italian nightclub for my daughter on Friday February 21,2025. It made my daughter sick. My daughter started feeling sick to her stomach and stomach cramps then later on she threw up and felt really bad. It sure sounds like food poisoning. Emailed them and they won’t admit that she got food poisoning from the sandwich. So upsetting to see my daughter feel so bad from their food.

Atmosphere: 1

Food: 1

Service: 1

Aaron Leestma

Refused to take cash as payment for food, uncooperative manager, as well as staff that are unreasonable to deal with

Atmosphere: 1

Service: 1

Rae Boonstra

Me and my friend got a Toasted Italian and a Ceasar Wrap. Both of us are now experiencing severe food poisoning. Very Upset, i think it was something with the Lettuce

Leasia Helms

Terrible service.

Atmosphere: 1

Food: 1

Service: 1

Zach Fizer

Review intended as constructive feedback. Both recent visits had incorrect food - not toasted or missing items - straws, brownie. 0 for 2. Managers need to improve

Atmosphere: 2

Food: 2

Service: 2

Netty Manwell

I WAS NEVER GIVEN A TOTAL FOR MY ORDER, WAS CHARGED WRONG AND THEN YELLED AT WHEN I TRIED TO GET THE EMPLOYEE’S ATTENTION!!
Unreal experience at this location just now. I went through the drive through, I was not understood at all and I knew it. Simple order, #1, little, no tomato. The ordering experience was bad enough but too much to describe. I knew I had not been understood. I got to the window, no total given, no chance to double check my order. Window closes. Window opens, handed a sandwich too big to be a little. But the window immediately closes, employee gone. I try to knock on the window. Nothing. Tried yelling hello. Nothing. Honked my horn!! NOTHING! Finally I stretch out and knock harder on the window and an employee opens the window and starts YELLING AT ME for “banging on the window!” I AM APPALLED! I couldn’t get a word in edgewise. It was absurd. I finally managed to make it clear my problem and yeah, they offered to refund and remake, but there was NO WAY I was going to trust a new sandwich from these jerks. I am shaking. That was awful! Never in my life have I been treated like that for trying to get an employee’s attention. Never again will give this location my business.

Atmosphere: 1

Food: 1

Service: 1

Rebekah Welsh

Freaky slow.

Alexandra

Typical Jimmy John’s. Quick and pretty good food.
Sometimes they take a little longer than average, but never more than few minutes.

Atmosphere: 5

Food: 5

Service: 5

Adam Hepinstall

came in on my lunch break to order a sandwich and Eliott took my order or atleast kind of. Mid order elliott turned around and just started having another conversation with his coworker about random cars or something. it irked me to my core because my lunch break is only so long and he’s wasting my precious time talking about senseless things at work when he should be taking my order or making my sandwich.

Atmosphere: 3

Food: 4

Service: 1

Stuart G.

Beach Club is great. I wish they still did sprouts with it. Hunter club is the bomb too.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Turkey Sub

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