we got oreo mcflurries and they DID NOT MIX IN THE OREOS. WHAT THE BOOTY!
Atmosphere: 1
Food: 1
Service: 1
Angelica Castorena
Called the N River location in holland mi to redeem my 3 meals a Male Manager gave to me for this location messing up my order. Yes they messed up all 3 of my breakfast orders and he was wonderful! He took my name apologized and ensured me that I could claim them in the future. Today I call and a woman named Currelli (a manager) answered and when I told her I was calling to redeem my meals she asked who I spoke to and when I told her the gentleman, she said “we don’t have any guy managers “ I said ok, it was the guy who is on your recording for the speaker greeting. She went on to say that he transferred to another location. I said ok, so can you help me? She said no, that he’s been gone for about a month. I asked, is my name not there? And she said no. She refused to help me, was extremely rude and wanted no part in helping a loyal customer. She then asked me why I waited a month to call and redeem my meals, like what!? Is there a time limit on how long I have to allow you McDonalds N river to correct YOUR MISTAKE!? I NEVER write reviews BUT a girl like that is in the wrong business! I myself am GM of a very successful local restaurant and if she worked for me, she’d be fired! This is not the type of people you should employ in this industry. Shame on McDonalds for allowing such a low caliber replacement for the Gentleman who helped me before.
Service: 1
Levi Diller
This place is bad. Ever since new design the employees were no help at all, and they were rude. The opening machines suck. They wouldn't let me get me a refund after I didn't get my food. The inside is.way too open. Food way too cold.
Atmosphere: 1
Food: 1
Service: 1
Nick O'Connor
Negative stars aren’t an option so one it is. Incompetence is an understatement.
Service: 1
Misty Wells
Quick and easy.. service with a smile.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage Biscuit, Sausage Mcmuffin with Egg
Mr Donkey
Forgot most of my order and I was in a rush so when I got home I tried calling but no one picked up
Atmosphere: 1
Food: 1
Service: 1
Austin Lybrink
Didn't get multiple things in my order, staff ignored me, and didn't bring me food. I don't care, but they should have told me or let me know I needed to get my food.
This is not a flurry.
Atmosphere: 1
Food: 2
Service: 1
Jessica Sanders
One star only cause I have to, their food always tastes old, everyone who works there is very rude, they never get your order right, they need to be shut down
Travis VerBeek
This McDonalds would rather turn customers away and loose money than to honor a coupon from a different store...
Atmosphere: 1
Food: 5
Service: 1
Rebecca Hidalgo
Dirty, toilet overflowing with poop in the men and women’s bathroom. Seemed as if they were out of everything Workers were nice though.
Service has gotten worse and worse over the years; never order curbside pickup they won't bring the food to you.
Atmosphere: 1
Food: 4
Service: 1
Daniel
Waited 30 minutes for curbside pickup worst service
Service: 1
Traviss Wilkerson
So they got my order wrong my McChicken needed cheese pickle and extra mayo didn't come with cheese I took a bite and noticed right away it's very frustrating when you see the staff literally throw in the trash in front of you when you're homeless they still got it wrong the one they gave me had cheese but no extra mayo I won't be returning due to them wasting the food and poor service
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Mcchicken, Fries
Devon Main
Did the mobile order and it took 20 minutes and was missing items. Thought it used to be a solid location
we got oreo mcflurries and they DID NOT MIX IN THE OREOS. WHAT THE BOOTY!
Atmosphere: 1
Food: 1
Service: 1
Called the N River location in holland mi to redeem my 3 meals a Male Manager gave to me for this location messing up my order. Yes they messed up all 3 of my breakfast orders and he was wonderful! He took my name apologized and ensured me that I could claim them in the future. Today I call and a woman named Currelli (a manager) answered and when I told her I was calling to redeem my meals she asked who I spoke to and when I told her the gentleman, she said “we don’t have any guy managers “ I said ok, it was the guy who is on your recording for the speaker greeting. She went on to say that he transferred to another location. I said ok, so can you help me? She said no, that he’s been gone for about a month. I asked, is my name not there? And she said no. She refused to help me, was extremely rude and wanted no part in helping a loyal customer. She then asked me why I waited a month to call and redeem my meals, like what!? Is there a time limit on how long I have to allow you McDonalds N river to correct YOUR MISTAKE!? I NEVER write reviews BUT a girl like that is in the wrong business! I myself am GM of a very successful local restaurant and if she worked for me, she’d be fired! This is not the type of people you should employ in this industry. Shame on McDonalds for allowing such a low caliber replacement for the Gentleman who helped me before.
Service: 1
This place is bad. Ever since new design the employees were no help at all, and they were rude. The opening machines suck. They wouldn't let me get me a refund after I didn't get my food. The inside is.way too open. Food way too cold.
Atmosphere: 1
Food: 1
Service: 1
Negative stars aren’t an option so one it is. Incompetence is an understatement.
Service: 1
Quick and easy.. service with a smile.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage Biscuit, Sausage Mcmuffin with Egg
Forgot most of my order and I was in a rush so when I got home I tried calling but no one picked up
Atmosphere: 1
Food: 1
Service: 1
Didn't get multiple things in my order, staff ignored me, and didn't bring me food. I don't care, but they should have told me or let me know I needed to get my food.
This is not a flurry.
Atmosphere: 1
Food: 2
Service: 1
One star only cause I have to, their food always tastes old, everyone who works there is very rude, they never get your order right, they need to be shut down
This McDonalds would rather turn customers away and loose money than to honor a coupon from a different store...
Atmosphere: 1
Food: 5
Service: 1
Dirty, toilet overflowing with poop in the men and women’s bathroom. Seemed as if they were out of everything
Workers were nice though.
Atmosphere: 3
Food: 1
Service: 5
Restaurantji Recommends
It was good service
Atmosphere: 4
Food: 4
Service: 4
Service has gotten worse and worse over the years; never order curbside pickup they won't bring the food to you.
Atmosphere: 1
Food: 4
Service: 1
Waited 30 minutes for curbside pickup worst service
Service: 1
So they got my order wrong my McChicken needed cheese pickle and extra mayo didn't come with cheese I took a bite and noticed right away it's very frustrating when you see the staff literally throw in the trash in front of you when you're homeless they still got it wrong the one they gave me had cheese but no extra mayo I won't be returning due to them wasting the food and poor service
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Mcchicken, Fries
Did the mobile order and it took 20 minutes and was missing items. Thought it used to be a solid location
Atmosphere: 1
Food: 1
Service: 1
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