Potbelly
12359 James St Ste 10 Ste 10, Holland
(616) 323-2892
Recent Reviews
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Staff is great and the food is excellent
Atmosphere: 5
Food: 5
Service: 5
First time trying...giant Avo...not much meat or toppings..taste was good but not worth the price..sadly.
Food: 2
Service: 2
I love this place when I lived in the Detroit metro and I'm glad we have one in Holland. The soup is iconic and the sandwiches are amazing.
Atmosphere: 5
Food: 5
Service: 5
We keep coming back for more and all of it is fantastic!
Food: 5
Service: 5
Recommended dishes: Chicken Salad
Standard facility! No issues, thank you. Decent options and I do like their salads.
Atmosphere: 3
Food: 4
Service: 3
Staff had good energy, but I didn't want lettuce on my sandwich & ended up with it anyways. Also we ordered the Chili due to being a chilly day out, trying a new sandwich shop. We ordered the chili & I swear it was just chili soup. Pretty much a few tiny pieces of I think meat, like no joke, only like 2 kidney/chili beans in both containers we got, so I'm calling it chili. Smh do better pls & thank u
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Sandwich, Chili
I did get this a few times in a
Atmosphere: 5
Food: 5
Service: 5
I came to the restaurant at 8:55 pm they guy told me to hold on one minute then saaid we are closed . Whoever owns this establishment i will make sure i call corporate to tell them you are not operating at full hours but they said they was understaffed closed in 15 and i saw 3 people walk out the store 1 dude and 2 girls this is beyond customer service
Service: 1
Food is always great, staff is good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I have never had a good experience using the drive-thru. Every single time, they forget something. Chips, mac, a whole sandwich. It is ALWAYS something. They make it very clear they do not care how accurate your order is. It is up to you to double check everything in the bag, and if you forget to, tough luck.
Food: 5
Service: 1
Restaurantji Recommends
Great place to eat and enjoy a chat.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Sandwich, Avocado, Avo Turkey
We went to Potbelly for lunch, after which we were going to the bank to make a deposit. A gentleman in a red polo shirt asked us if we had dropped any $$ outside. I, forgetting I had this cash, said "No". Well, when we got to the bank, I realized a sizable amount of money was missing! And then the gentleman's question came back to me. So we called Potbelly. We identified how much we were missing and they confirmed this wonderful guy turned it into them. And then, Potbelly covered his lunch! Thank yous and HUZZAHS all around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I had made an online order that was never picked up by a door dasher, so one of the potbelly employees personally brought it to me. Not only did he bring it to me, he also gave me a free sandwich coupon and refunded me for the inconvenience that wasn’t even his fault! 10/10 customer service and still my favorite sandwich shop. Thank you to the employee that did this for me!
Atmosphere: 5
Food: 5
Service: 5
Nice place good sandwiches and soup a friendly service check ✔️ out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Avocado
Great sandwiches.
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