Rail House Grill & Billiards
91 Douglas Ave, Holland
(616) 394-7500
Recent Reviews
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Great food and atmosphere but service a little slow being short staffed and such a big place for servers to have to walk around. Still love the place and staff always very friendly.
Someone said in their review, “only $10 per hour”. ONLY?! lol were talking about bakery tables. $10/hr is extremely over priced for VALLEY tables
Great place to play pool. Pay by the hour.
Atmosphere: 5
Service: 5
So I called them to place a order they put me on hold never came back to the phone so I hung up I called back for 30 mins phone was still off the hook when I finally got through to them I placed a order for 6wings fried hard and fries I walked next door to get the food I sat down to eat them the chicken was cooked so hard and burnt u couldn’t eat them the fries was cold an I ask for buffalo hot an it wasn’t even hot now do remind you I eat here often before the change an the food was amazing so I did inbox them on fb because calling I didn’t get a response an I let them know the problem not one person offered to fix the problem an I couldn’t take it back cause I was at work so 16$ went in the trash I was very disappointed ? I won’t be eating wings again cause that was just horrible and exspecially since not one person offered to refund or replace all they said was next time call the owners smh ??♀️
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings
Plenty of pool tables and decent priced drinks. Remodel is looking nice, music can be a tad
Atmosphere: 5
Service: 5
Rude staff across the board. Was told via phone grill was open at midnight and upon arrival, it was closed. Less than helpful to out of town visitors.
It used to be opened at 7 am on Fridays. That was cool, I went there with some people from work sometimes. We all wonder why it's not open at 7am anymore.
Atmosphere: 5
Food: 5
Service: 5
Was having a bad (?) extremely bad day. The ladies were ? lovely Brigid and Kat are dedicated, compassionate, and devoted assets to this establishment. Made me ?
Went for New Year & had a great time. The dj was on point w good music. The food was awesome. Everyone really enjoyed it. We had the fish, 2 kinds of burgers & the quesadillas.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger Regular Fries, Burgers, Jumbo Perch
Great place to play pool and have a beer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Burgers, Cheese Fries
Restaurantji Recommends
Calamari was great.
Atmosphere: 3
Food: 5
Service: 4
Nice place to chill and shoot pool
Atmosphere: 5
Service: 5
Excellent and respectful, attentive treatment and very splendid treatment with the clientele.
Atmosphere: 5
Food: 5
Service: 5
Well, I bought the 3 month membership, If you bring a non member they have to pay 10$ an hour. I get it from a business standpoint. But offer a family plan. You to have leave your ID to get balls, and it took me about half hour to get my ID back, after asking 3 different people, 1 of them being owner who was literally sitting next to the counter, directed me to a busy bartender, who just basically ignored me after asking 3 different times as she walked by the counter.
Atmosphere: 3
Food: 5
Service: 3
It be good vibes when you can catch one. The pool side is chill & the bar side be poppin. Alot of Latin music nights.. drinks are decently priced. Never ate the food tho. Can definitely be a good time if you make it one.
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