Starbucks

590 E 16th St, Holland
(616) 201-7613

Recent Reviews

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Josh

Wonderful service at this location. I felt bad walking in 15 before they closed to be kindly greeted by Rachael. I don’t come to Starbucks often so I wasn’t sure what to order. Rachael was friendly and patient while I figured out what to have. She suggested to try brown sugar oat milk in a Cortado. My new favorite. I will be back!

Atmosphere: 5

Food: 5

Service: 5

Hannah Totten

I sincerely appreciate how prompt and friendly each barista is at this location; I especially appreciate the attention I received while working on my business tasks from Tye, Rachel, and Emily. Starbucks as an organization strives to provide consistency, and we feel this location far exceeds expectations with providing consistently genuine and kind service! Thank you all for serving our family when we come in!

Atmosphere: 5

Food: 5

Service: 5

K

Drinks and such are great but the barista Rachel is very rude and has a sour attitude. Not to come off as rude but if you want good tips I recommend not sounding so annoyed with your customers.

Atmosphere: 1

Food: 5

Service: 1

Jessica Love

Great staff and great store manager!

Atmosphere: 5

Food: 5

Service: 5

Lili

Starbucks latte is the flavor I’m most familiar with! Haha. I originally chose this store because I wanted to sit inside and enjoy my coffee in a ceramic mug, but my little one fell asleep in the car, so I had to switch to take-out instead. Still, I have to say this place is beautiful. The staff are warm, cheerful, and greeted me the moment I walked in. The barista who took my order was also very patient. A lovely experience overall!

Atmosphere: 5

Food: 5

Service: 5

Whitney Danielle

Friendly and helpful staff & very efficient location:
Often coffee shops will have one or two greeters or people helping customers, but I felt like this location values customer service and everyone has an equal role in ensuring it's a positive experience for the customer. This location has a good workflow like a well-oiled machine.

Atmosphere: 5

Food: 5

Service: 5

Ellie Merson

Extreamly rude staff yelled at me for ordering and wouldn’t let me finish ordering. Started becoming snotty when I asked for toasted marshmallow in my whip cream. Will not be coming back.

T D

The staff here are friendly and make my drink just right

Atmosphere: 5

Food: 5

Service: 5

Mona Lisa

I like Starbucks. I haven’t been in a while but when did drinks start being like this? This is supposed to be a Venti.

Izzy Bella

25 minutes waiting on 1 dammm drink! 🤬🤬💯

Recommended dishes: Iced Grand Pumpkin Spice, Mocha Latte

Pankaj R

Terrible indifferent service. No plates for food. Small flies inside the dessert case. Creamer is with staff. EDIT: What a canned response below.

Atmosphere: 2

Food: 3

Service: 1

M T

Newer model Starbucks on the South End of Holland.
Spacious
Courteous Staff

Atmosphere: 5

Food: 5

Service: 5

Cindy Jepma

Kinda different having your order yelled out to pick up. We had a breakfast sandwich and coffee, it was delish.

Rigel Henry

I walked in and was immediately greeting by an employee that was on break.
Which threw me off but not a bad thing..
Everyone working there was so friendly and happy.
They brought me my cheese Danish and matcha latte (which never happens at other Starbucks)

Bathrooms were spotless.
Store was super clean.
You can tell everyone cares and is doing their best.
I love to see that

Amanda Myslenski

I always get the peppermint mocha and it is amazing

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