Starbucks
590 E 16th St, Holland
(616) 201-7613
Recent Reviews
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Kinda different having your order yelled out to pick up. We had a breakfast sandwich and coffee, it was delish.
I walked in and was immediately greeting by an employee that was on break.
Which threw me off but not a bad thing..
Everyone working there was so friendly and happy.
They brought me my cheese Danish and matcha latte (which never happens at other Starbucks)
Bathrooms were spotless.
Store was super clean.
You can tell everyone cares and is doing their best.
I love to see that
I always get the peppermint mocha and it is amazing
I Love
Atmosphere: 5
Food: 5
Service: 5
I wish I had gotten her name but the woman working the window today was so kind to me. I was flustered and stressed and she really turned my day around. Thank you!!! ❤️
Atmosphere: 5
Food: 5
Service: 5
I want to like this starbucks SOOO badly since it is close to my house. I have tried so many times and it is always terrible. I frequently get starbucks elsewhere and have no issues, but every time I get it at this location my drink is made incorrectly or absolutely disproportionate and gross. Today was my final straw after wasting yet another $7. Don’t waste your money!
honestly never coming back here again. they literally asked me, iced or hot. Said hot and proceeded to give me an iced coffee, how do you mess that up and it wasn’t even busy.
Atmosphere: 3
Food: 1
Service: 1
Customer service was terrible compared to any other location. Not sure why you need to be so rude!! Plenty of other locations and coffee places, pass on this one and go somewhere else for your coffee.
Service: 1
Didn't get food. Customer service isn't like the other Starbucks I've been to. I'm not a big fan of espresso, but I like the frappachino and refreshers. If I do want coffee in my drink, I ask for the drip or 1/2 shot of espresso. At this location, they won't accommodate your request. It's either get it the way it's made or get something else. The person who waited on us was not friendly. No one greeted us when we came in. I mentioned this to some friends and they said they do not go to this Starbucks because of this.
Atmosphere: 2
Service: 2
This store is ALWAYS out of the Bacon, Sausage & Egg wrap. They know it’s popular, but apparently Management doesn’t know how to order more to keep up with the demand??!!
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
need more help i have to wait 20 minute
Atmosphere: 3
Food: 4
Service: 3
Girl at the drive thru was super sweet, as always my drink was perfect ?
Atmosphere: 5
Food: 5
Service: 5
Zoe is an absolute frappuccino wizard—seriously, if frappuccino-making were an Olympic sport, she’d have more gold medals than Michael Phelps. Her ability to whip up the perfect frappuccino is nothing short of magical. Every sip of my drink was like a taste of heaven, blended to absolute perfection. It’s clear that Zoe has a PhD in frappuccinoology because she nailed it with precision.
But wait, there’s more! Zoe isn’t just a frappuccino genius; she’s also a comedy powerhouse. Her humor is so sharp, it should come with a warning label. During my visit, she had me laughing so hard I almost spilled my drink (and that would have been tragic considering how perfect it was). Her witty banter and playful jabs turned an ordinary coffee stop into a stand-up comedy show, leaving me with a smile so big it might still be there.
In short, Zoe is the unicorn of the frappuccino world—rare, magical, and wildly entertaining. Her blend of expert drink-making and top-tier humor makes her a one-of-a-kind gem at Starbucks. If you’re lucky enough to encounter her, prepare yourself for a drink that’s out of this world and laughter that could brighten even the dreariest of days. Thanks, Zoe, for proving that great coffee and great company can come from the same place! So good I had to put 2 reviews ??? Shoutout Zoe!!!
Zoe is, without a doubt, the most exceptional person I have ever had the pleasure of meeting in my entire life. From the moment I stepped into the establishment, it was clear that she was the indispensable cornerstone of that location. Her presence was not just noticeable; it was transformative.
Zoe embodies a level of care and kindness that is truly rare to encounter. Her attention to detail is remarkable—she took the time to ensure that my drink was prepared to perfection, tailored exactly to my personal preferences. I was genuinely impressed by how well she understood and fulfilled my request, making sure that every aspect of my drink was just right.
Her dedication to providing outstanding service was evident in every interaction we had. It was clear that she takes great pride in her work and in making each customer feel valued and satisfied. This level of customer care not only elevated my experience but also set a new standard for what exceptional service should be.
In all my visits to Starbucks, this experience stands out as the best one I’ve ever had, and that is entirely due to Zoe’s extraordinary efforts and genuine hospitality. Her warm demeanor and professional approach made my visit memorable and enjoyable in ways that go beyond just the quality of the coffee. I am incredibly grateful for her contribution to my experience and felt compelled to express my heartfelt thanks. Thank you, Zoe, for making my visit so remarkable and for exemplifying the very best of customer service.
Atmosphere: 5
Food: 5
Service: 5
Not sure if it’s every location or specifically this one, but the cold drink lids frequently fall off. Frequently. You’d think paying over $10 for a coffee they might get the lid right. This location is also out of food every time I go and it takes over 20 minutes to get through the drive thru, even when you order ahead. Avoid at all costs
Atmosphere: 1
Food: 1
Service: 1
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