Subway

9673 Adams St, Holland
(616) 748-0318

Recent Reviews

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Jennifer Vera

I had an excellent experience at this Subway location and was very impressed with the overall level of service and quality. The restaurant was clean, well-maintained, and efficiently operated, which made for a comfortable and pleasant visit. The food was fresh, well-prepared, and met the high standards I expect from Subway.
I would like to specifically commend Mirra for her outstanding customer service. She was professional, polite, and attentive from start to finish, ensuring my order was prepared accurately and with care. Mirra demonstrated strong communication skills and a positive attitude, which made the experience especially enjoyable. It was clear that she takes pride in her work and is committed to providing excellent service.
Overall, this Subway location delivers a consistently high-quality experience. The combination of great food, a clean environment, and exceptional service—particularly from Mirra—reflects very positively on the team. I would highly recommend this location to others and look forward to returning in the future.

Atmosphere: 5

Food: 5

Service: 5

Samuel

Love subway, great food.

Atmosphere: 3

Food: 5

Service: 4

Jordan Towne

Can't be bothered to changes knives between sandwiches. Just u and recite to whipe knife. Used knife on sandwich with mayo then proceeded to use same knife on my sandwich. OK. Let's not think about common allergies.

Atmosphere: 1

Food: 1

Service: 1

Steve Sanders

Shrinkflation and the End of a Business

The meat is so thin now that you can see through it and barely even enough to make up one regular slice of meat. Toppings were so sparse that I couldn't even tell if I had lettuce and pickles on my sub. The bread was hard and stale. $60 for 6 subs.
I've eaten Subway for 30 years and this was the absolute worst of the worst.

It's just laughable compared to how much meat you would get at Jimmy John's or Jersey Mike's.

It's sad to watch an iconic business die a slow and painful death.

Atmosphere: 1

Food: 1

Service: 3

george benham

Currently here. Literally everyone here is slow during dinner rush. Nobody is moving with any sort of want or need to get anything done, Line is completely backed up and my girlfriend is late for work because of it. Absolutely terrible. Management needs to step in and take control.

Atmosphere: 1

Food: 1

Service: 1

Brittany Nanninga

I dont normally complain because I know food service is not an easy job coming from a food service background plus I know sometimes people are just having a bad day so I try to give the benefit of the doubt but this experience warrented this review cause being rude to children for no reason is ridiculous and uncalled for!
Id give negative stars for Service if I could, but since I cant I'll put one star which is being generous. The two employees working were rude and you could tell they hate their jobs. Went in for 4 subs (Two of them literally only had meat on them cause that's all my kids wanted) and the guy employee who was making them was outrageously rude. I asked him if my daughters sub could be toasted and he said I asked if she wanted it toasted and then proceeded to muble stuff under his breath as he was putting it in the toaster. Before I could even tell him what bread I wanted he turned his back to me to grab any bread he wanted Id assume until I said white then he got that one. Then I asked for a specific cheese and he rudely said we dont have that even though no where on any signs or anything that said they were out of it. Like fine you dont have that cheese im not picky but dont have an attitude about it. They both seemed like they'd rather be anywhere else then there and I get it I used to work in food service its not fun or easy but dont be rude or act like its an inconvenience that your customers who are ordering food at a FOOD PLACE just because you are unhappy about your job.

Atmosphere: 1

Food: 2

Service: 1

Laura Kiers

Very friendly

Atmosphere: 5

Food: 5

Service: 5

Jorge Esco

The sub was as expected and service was alright. Employees didn't seem like they wanted to be there and that made my vist not as much good.

Atmosphere: 3

Food: 4

Service: 4

Patrick Hug

Worker totally ignored us multiple times and refused to chop our salads. Subway service is not what it used to be.

Atmosphere: 3

Food: 4

Service: 1

marissa beadle

awful service

Todd Vanden Heuvel

Very friendly staff. Made sandwich exactly as ordered, even a huge handful of pickles! Great place for good sandwich.

Eric Boudreau

The service was fast and friendly. I also got to watch them make their bread, which was cool. The food was fresh and delicious as always. I have zero complaints. They also have premade subs put out for sale towards the gas station side, which I've never seen before.

Atmosphere: 4

Food: 5

Service: 5

ramiro Martinez

Sandwiches were great but the serive today was sub-par stopped in around 3:30 pm and the server was rude he was making faces as I ordered my Sandwiches and got worse when asking for the toppings as he practically was thoughing the contanor tops around. I will not visit that subway if I see him working.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Subway Club

Chelsea Velazquez

Tried to stop and grab a quick sandwich before work and stood there for 5 min and was not even Acknowledge, no one ever came up to the front so I just left.

Atmosphere: 1

Food: 1

Service: 1

Lon Kimberlin

Ive been curious why Subways have been disappearing recently, two in our area that had 4 about a year ago.
Mystery solved!
The bread for the sandwich was 3 days stale and six inches has become 5 inches.
They had a good run, so long old friend.

Atmosphere: 1

Food: 1

Service: 2

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