This is probably the worst Taco Bell in West Michigan. Just rolled through for the Quesarito that they brought back, I got no filling in it whatsoever, like a splash of sauce, maybe a tablespoon of beef, 2 tablespoons of rice, and they didn't even crisp the tortilla, the cheese wasn't melted whatsoever. Take your business to the north side, these people clearly don't care for it.
Atmosphere: 3
Food: 1
Service: 1
Deondre Frand
always dirty. never a cashier. word/ignorant workers. the type of place you’d only go to if it was the Last option.
Atmosphere: 2
Food: 4
Service: 2
FirstArmy SpideR
bean borrito no onions is apparently too difficult, this is the third time my son started gagging. everything else was ok. but really.
Atmosphere: 4
Food: 3
Service: 5
Lindsey DeBoer
Pretty sure the employees hate their job. Rude. Lack customer service skills. I don't think anyone pays attention to mobile orders.
Atmosphere: 3
Food: 4
Service: 1
B Gon
Busy location. Staff never acknowledge you when standing at counter. Unless they have to through the drive thru.
Patrick Vanderzwaag
Sat in lobby waiting for pick up never even got a hello from any employees not very friendly
Atmosphere: 1
Service: 1
Mackenzie “Kenzie” Woodward
Quick in and out visit. Was asked if I would be using the app, placed my order with a very kind young person, they offered me sauces, paid they informed me of the survey gave me my food and wished me a wonderful night with a smile.
Great experience
Food: 5
Service: 5
Bryan B.
No more customer service. It's all DIY. They say they wipe down the touchpads but not inbetween every customer. All it takes is for you to follow one sickly, germie person and down you go.🤢🤮 Use the drive-thru.
Atmosphere: 2
Food: 1
Service: 1
C L
No overhead menu listing. Now it’s a touchpad which everybody touches…ugh!! I’ve been a customer of TB for eons but this was THE worst experience ever. The food was stale, tasteless and packed loose. There was absolutely no seasoning on the two burritos. The only good thing was the fries and cheese dip. The whole place was dismal and grungy. I will not be back.
Took four tries to get the order right. The food was cold. No sauce on my gordita crunch or cheese. Driest thing I've had to eat
Atmosphere: 1
Food: 2
Service: 1
Jessy McCarthy
"Menu board" went through a bunch of ads. "Cashier" said they only take orders on the kiosk. Through their efforts of doing less and trying to get paid more, they have lost out on a customer.
Stop passing your job off on robots, or you'll have no job! If your "restaurant" is run by robots, I'll go elsewhere.
Wheelchair accessibility: They have a curb so it's not easy for wheelchair bound folks.
Atmosphere: 1
Food: 1
Service: 1
Brett Ward
Food was good and correct just a little slow but friendly staff
Atmosphere: 5
Food: 5
Service: 2
Andrea Armintrout
Not much atmosphere, but that comes with the franchise, and that it's a fast food restaurant, not some hang out. However, the food is good and the service is quick and friendly. I like this location better than other's around town!!
Wheelchair accessibility: Small curbside ramp access from parking lot.
Despite having not yet had the opportunity to dine here, I have carefully reviewed the available photographs and feedback, and I am eagerly anticipating a negative experience. I am confident that my visit will be memorable, albeit in a negative light.
This is probably the worst Taco Bell in West Michigan. Just rolled through for the Quesarito that they brought back, I got no filling in it whatsoever, like a splash of sauce, maybe a tablespoon of beef, 2 tablespoons of rice, and they didn't even crisp the tortilla, the cheese wasn't melted whatsoever. Take your business to the north side, these people clearly don't care for it.
Atmosphere: 3
Food: 1
Service: 1
always dirty. never a cashier. word/ignorant workers. the type of place you’d only go to if it was the Last option.
Atmosphere: 2
Food: 4
Service: 2
bean borrito no onions is apparently too difficult, this is the third time my son started gagging. everything else was ok. but really.
Atmosphere: 4
Food: 3
Service: 5
Pretty sure the employees hate their job. Rude. Lack customer service skills. I don't think anyone pays attention to mobile orders.
Atmosphere: 3
Food: 4
Service: 1
Busy location. Staff never acknowledge you when standing at counter. Unless they have to through the drive thru.
Sat in lobby waiting for pick up never even got a hello from any employees not very friendly
Atmosphere: 1
Service: 1
Quick in and out visit. Was asked if I would be using the app, placed my order with a very kind young person, they offered me sauces, paid they informed me of the survey gave me my food and wished me a wonderful night with a smile.
Great experience
Food: 5
Service: 5
No more customer service. It's all DIY. They say they wipe down the touchpads but not inbetween every customer. All it takes is for you to follow one sickly, germie person and down you go.🤢🤮 Use the drive-thru.
Atmosphere: 2
Food: 1
Service: 1
No overhead menu listing. Now it’s a touchpad which everybody touches…ugh!! I’ve been a customer of TB for eons but this was THE worst experience ever. The food was stale, tasteless and packed loose. There was absolutely no seasoning on the two burritos. The only good thing was the fries and cheese dip. The whole place was dismal and grungy. I will not be back.
Atmosphere: 1
Food: 1
Service: 3
Great fast food
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Took four tries to get the order right. The food was cold. No sauce on my gordita crunch or cheese. Driest thing I've had to eat
Atmosphere: 1
Food: 2
Service: 1
"Menu board" went through a bunch of ads. "Cashier" said they only take orders on the kiosk.
Through their efforts of doing less and trying to get paid more, they have lost out on a customer.
Stop passing your job off on robots, or you'll have no job! If your "restaurant" is run by robots, I'll go elsewhere.
Wheelchair accessibility: They have a curb so it's not easy for wheelchair bound folks.
Atmosphere: 1
Food: 1
Service: 1
Food was good and correct just a little slow but friendly staff
Atmosphere: 5
Food: 5
Service: 2
Not much atmosphere, but that comes with the franchise, and that it's a fast food restaurant, not some hang out. However, the food is good and the service is quick and friendly. I like this location better than other's around town!!
Wheelchair accessibility: Small curbside ramp access from parking lot.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Taco, Quesadilla, Nachos, Steak Quesadilla
Despite having not yet had the opportunity to dine here, I have carefully reviewed the available photographs and feedback, and I am eagerly anticipating a negative experience. I am confident that my visit will be memorable, albeit in a negative light.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cantina Chicken Bowl, Taco, Chalupa Box, Quesadilla, Wrap, Mexican Pizza, Nachos
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