Subway
9169 W Lake City Rd, Houghton Lake
(989) 422-2004
Recent Reviews
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Melody did amazing job!
I would give service a five star, but it would be nice if they would have more than one person working during dinner hours.
2-15-25 2:52 pm we arrived and there was 0 people in the store. Women behind counter standing and acting as if she hated life. We began looking at the menu and she asked what we wanted. And we told her we were looking. And she showed signs of frustration. Frustrated when asked to warm the chicken separate from toasting, my daughter was asking about having a salad made and she was rolling her eyes and pissy. My daughter actually said she did not want one any longer due to the worker making her feel uncomfortable. My wife talked her into getting one anyway. When asked to mix the salad and cut the cucumbers and tomatoes in half because they are whole she refused so we had to do it at the table with a plastic fork after the dressing was all over it. Absolute terrible experience and I will never be back.
Every single time I come in there to get a meatball sub they are either out of meatballs or are they only have a few not even enough to make a deluxe I always come in there between 2:00 and 4:00 you're not supposed to close till 9:00 p and they never offer to make more. So my husband always gets a sub and I get nothing. I have to go elsewhere or do something else for food. This has happened to me probably about a dozen or more times in the past couple months.
Decent sandwich, the women was rude.
Atmosphere: 1
Food: 3
Service: 1
Great staff, quick and sufficient service. Sandwich Artists, creating culinary masterpieces.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steak & Cheese
Not so sure on this one that was all I ate all day. That evening I got terribly sick up and down throwing up all night. Still felt sick all the next day. Kinda suspicious.
Atmosphere: 4
Food: 3
Service: 5
Friendly Fresh
Atmosphere: 3
Food: 4
Service: 5
We went there last night and were not happy. 09/07/2024. In the last 6 months it has gone down hill. I have been coming to this location for 9 years now. I drive past 2 other locations to get there. The young ladies that are the managers now or acting managers are very bossy or rude to the girls working there or they are just plain lazy and leave it up to one person to do all of the work, case in point, last night. The girl the took care of us was great but the one acting like the boss was horrible.
Atmosphere: 1
Food: 1
Service: 1
Will be calling for a refund, but the lady who made my order never toasted my subs. Even when I said extra toasted politely. Was told she tried to call me about it but there was never a missed call? Or a voicemail? After reading similar reviews it seems this is common occurrence. Won't be coming back. The other two subways in town will have my business...
Restaurantji Recommends
Very slow service. Lady working slow Sub not toasted as requested. Steak on sub cold? It’s supposed to be hot or at least warm. Food could be better.
Atmosphere: 3
Food: 1
Service: 2
Food was awesome and great people working there
Atmosphere: 5
Food: 5
Service: 5
Wish I would have gotten her name, but she was awesome. I was there 4/16 about maybe 6ish.
Atmosphere: 5
Food: 5
Service: 5
Just went to get food and I made her repeat herself because I didn’t understand the first time and she started to raise her voice and get mean with me. I don’t know her name because she didn’t have a name tag, but miserable human
Atmosphere: 5
Food: 4
Service: 3
Amazing service! Team is always friendly and willing to make the sub exactly the way you want it.
Atmosphere: 5
Food: 5
Service: 5
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