Usually never open when they’re supposed to be. Always closes early. Always rude. Never can get proper service. This location, if not already, needs to be on the way out of business.
Atmosphere: 1
Food: 3
Service: 1
Roxie
Would rate it lower if I could, and I'm a former employee. This place runs with only 6 people, the manger refuses basically to take interviews. Other management thinks it's above them to help their team and that everyone is supposed to make sure they don't really have to do their job. The food taste terrible because no one wants to properly wash anything, the fry baskets are never washed, salt shakers never changed, constant broken equipment, and I tried making my mangers aware. They ignored me and the problems and just tried to justify why it is this way. This place don't care about their customers or their employees. I wasn't paid for a whole day but I worked for them that day. It took them two weeks to handle the drunk and high general manager that was sleeping in the lobby. They pay the current one to constantly to leave and pick up her kids, but I can't get paid for actually doing my job. Nor can they address any actual problem. This place doesn't deserve anyone's business, they need to put under investigation.
Atmosphere: 1
Food: 1
Service: 1
Zaharren Wilhelm
Lobby closed at 3pm on a Thursday. Doesn't accept in-app coupons. A king without a crown!!
Nathan Nikkila
The chick with black hair and glasses treated me like absolute garbage! Super rude over the intercom and slammed the door in my face in the drive through. The food was alright, but wish they had better customer service. I thought it was supposed to me my way!
Atmosphere: 1
Food: 4
Service: 1
Jeffrey Scott
Just close this place down! Your just pretending to be some kind of restaurant with limited hours, days and serving times.
Atmosphere: 1
Food: 1
Service: 1
Cindy Shurish
The light up sign out front says Drive thru open. The bldg was lit up, including drive thru menu ,which had a paper sign saying closed at 8 pm. Thanks for wasting our time
DAVID
Lady was super rude and not nice because I ordered something which made her not finish her cigarette. Maybe if you let her finish it she’ll be nicer but I doubt it. Good sandwich tho.
Atmosphere: 2
Food: 3
Service: 1
Erich Walter
Not impressed with the service received at the drive thru on mother's day. Not a typical BK customer, but stopped for my mother in law for her favorite burger. Let's just say I'll be going to Calumet for future BK visits.
I would come here for BK breakfast when they first opened, but then after numerous wet soggy eggs, cold sausage, and soggy hash browns this became a less frequent stop.
Truthfully sad, as the old BK downtown was a favorite. This place isn't even close to an average BK standard.. Hopefully they can get that figured out, as this location isn't "new" anymore.
Atmosphere: 2
Food: 2
Service: 2
Cal Gilbertson
The food was good and the restaurant was very clean!
Atmosphere: 5
Food: 5
Service: 5
Cole Puertas (Colep777)
90% of the time that I go here, my order is completely wrongThey are often time’s completely out of items as well, but still let you order them on the appToday, my bacon cheeseburger had no pickles, ketchup, or mustardAnd my wrap which requested no lettuce and tomato, and paid to add cheese and bacon, just came without any modifications
Recommended dishes: Onion Rings, Original Chicken Sandwich
Christopher Berard
Just waited 20 minutes to pay 19 dollars for a meal and everything in the order was messed up/ignored. Time for me to make my own inflation adjustment and not shop here.
Atmosphere: 1
Food: 1
Service: 1
Justin Linna
The one time I don’t check my bag they forgot some of my food. My DrPepper is all carbonated water and no syrup. Someone went to town on my burgers with mustard. It’s everywhere!
madalyn
only fast food place that serves an impossible burger or any meat alternative really, so that’s the only reason i come. but why did i order online at 11:45, show up at 12:13 and they still have not started making my food? what’s the point of ordering online? i’m on my lunch break, so i thought if i ordered ahead, i could just pick it up (an entire half hour later for one burger and a small fry). just so annoying, does not make me want to get food here.
Usually never open when they’re supposed to be. Always closes early. Always rude. Never can get proper service. This location, if not already, needs to be on the way out of business.
Atmosphere: 1
Food: 3
Service: 1
Would rate it lower if I could, and I'm a former employee. This place runs with only 6 people, the manger refuses basically to take interviews. Other management thinks it's above them to help their team and that everyone is supposed to make sure they don't really have to do their job. The food taste terrible because no one wants to properly wash anything, the fry baskets are never washed, salt shakers never changed, constant broken equipment, and I tried making my mangers aware. They ignored me and the problems and just tried to justify why it is this way. This place don't care about their customers or their employees. I wasn't paid for a whole day but I worked for them that day. It took them two weeks to handle the drunk and high general manager that was sleeping in the lobby. They pay the current one to constantly to leave and pick up her kids, but I can't get paid for actually doing my job. Nor can they address any actual problem. This place doesn't deserve anyone's business, they need to put under investigation.
Atmosphere: 1
Food: 1
Service: 1
Lobby closed at 3pm on a Thursday. Doesn't accept in-app coupons. A king without a crown!!
The chick with black hair and glasses treated me like absolute garbage! Super rude over the intercom and slammed the door in my face in the drive through. The food was alright, but wish they had better customer service. I thought it was supposed to me my way!
Atmosphere: 1
Food: 4
Service: 1
Just close this place down! Your just pretending to be some kind of restaurant with limited hours, days and serving times.
Atmosphere: 1
Food: 1
Service: 1
The light up sign out front says Drive thru open. The bldg was lit up, including drive thru menu ,which had a paper sign saying closed at 8 pm. Thanks for wasting our time
Lady was super rude and not nice because I ordered something which made her not finish her cigarette. Maybe if you let her finish it she’ll be nicer but I doubt it. Good sandwich tho.
Atmosphere: 2
Food: 3
Service: 1
Not impressed with the service received at the drive thru on mother's day. Not a typical BK customer, but stopped for my mother in law for her favorite burger. Let's just say I'll be going to Calumet for future BK visits.
I would come here for BK breakfast when they first opened, but then after numerous wet soggy eggs, cold sausage, and soggy hash browns this became a less frequent stop.
Truthfully sad, as the old BK downtown was a favorite. This place isn't even close to an average BK standard.. Hopefully they can get that figured out, as this location isn't "new" anymore.
Atmosphere: 2
Food: 2
Service: 2
The food was good and the restaurant was very clean!
Atmosphere: 5
Food: 5
Service: 5
90% of the time that I go here, my order is completely wrongThey are often time’s completely out of items as well, but still let you order them on the appToday, my bacon cheeseburger had no pickles, ketchup, or mustardAnd my wrap which requested no lettuce and tomato, and paid to add cheese and bacon, just came without any modifications
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good food. Good service.
Food: 4
Service: 5
Recommended dishes: Onion Rings, Original Chicken Sandwich
Just waited 20 minutes to pay 19 dollars for a meal and everything in the order was messed up/ignored. Time for me to make my own inflation adjustment and not shop here.
Atmosphere: 1
Food: 1
Service: 1
The one time I don’t check my bag they forgot some of my food. My DrPepper is all carbonated water and no syrup. Someone went to town on my burgers with mustard. It’s everywhere!
only fast food place that serves an impossible burger or any meat alternative really, so that’s the only reason i come. but why did i order online at 11:45, show up at 12:13 and they still have not started making my food? what’s the point of ordering online? i’m on my lunch break, so i thought if i ordered ahead, i could just pick it up (an entire half hour later for one burger and a small fry). just so annoying, does not make me want to get food here.
Food: 4
Service: 1
Now open at 6am!!!
Atmosphere: 5
Food: 5
Service: 5
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