I usually don't make a big deal about things but I ordered a pizza a few weeks ago and when the delivery driver showed up I said hold on a minute bc I was in the kitchen and would be a sec but as I was walking towards the living room door the delivery driver was opening our living room door and it was so creepy bc I understood he had to have heard me as he stood outside the door 2-3 minutes before coming in. I walked over to him grabbed the pizza and gave him the money he stopped what he was doing for a minute counted what I gave him and said yea thats alright I said ok Thank you and smiled he gave me the rest of my order I went inside closed the door and locked it Then today I ordered a salad they forgot my dressing I called and was like can you drop some dressing off while you're out and about I have no dressing here and she was like if he can and I was like ok I was like he doesn't have to run it upstairs he can just leave it on the porch...point being ...your job is to be a server if I have to beg you for my order or you have to complain to a customer who is tipping you or voicing their concerns about the lack of your work ethic do your job right the first time or you'll be doing it better the second.
Rob Riemer
This location in Houghton was great.
Atmosphere: 5
Food: 5
Service: 5
Jeffrey Scott
This place sits me down with a menu and totally forgets about me! What's happened to this place! I was the only one in the restaurant! I returned the menu to someone at the counter and walked out the door.
Service: 1
Ceryna Walter
We understand it was super busy when we came in, but what I don't understand is it took 30 minutes to be seated, 10 minutes for a drink and appetizer order, and then another 30 minutes to realize we weren't getting our drinks or appetizers and we ended up leaving. We've always had a great experience here, but they were clearly prioritizing the web and call-in orders as since we had gotten there, at least 15 people came in and picked up their orders and left. We wanted to give them our business and wait, but it's hard when the dining room was emptying out, and we still hadn't gotten our drinks.
Atmosphere: 1
Food: 1
Service: 1
Atrayou Siverly
Be careful when getting your receipt from these guys. They will write in tips and you'll get a charge for it later and then they will ask if you want a "credit" for the amount they stole.
The waiter was rude with a “I don’t care attitude” poorly bussed tables and never got my change back.
Atmosphere: 3
Food: 4
Service: 1
Tim Ryan
Never have eaten there again after one of staff stole my wife’s wallet with $350 in it when she left it there. The manager was supposed to lock it in th safe, but didn’t follow policy and put it on her desk. Then an employee stole it off the managers desk. The owner said he’d replace what was stolen then reneged on his claim, despite it was his staffs fault for not following procedure in handling the wallet. The owner had the audacity to accuse my wife of lying about the amount of money she had in her wallet, which I knew she had, and refused to replace what was stolen. It was his excuse so he could offer $350 in pizza coupons. The employee who stole it commented on what a nice wallet it was before she stole it, then quit days later when they asked her to take a lie detector test. We will never give our business to this Pizza Hut because of the owners lack of ethics.
Atmosphere: 3
Food: 2
Service: 1
bri kontur
Smells like dirty socks so nasty sticky stuff on my table I can’t breathe makes me
Atmosphere: 1
Food: 3
Service: 4
Chris Fintel
Great timing, as soon as the app said it was ready I walked in the door and they were putting it in the warmer by the register. Great friendly service, good experience.
Kelly Somero
Food has always been great, cooked and prepared exactly how it was ordered, the online app is easy to use and the food is ready quickly! Have not been disappointed yet and the rewards program is really nice, you truly do earn points towards free items like pizzas, wings and desserts
Logan sure knows how to make a pizza!
Atmosphere: 5
Food: 5
Service: 5
Always a dozen bun runners in here?
Atmosphere: 4
Food: 4
Service: 4
I usually don't make a big deal about things but I ordered a pizza a few weeks ago and when the delivery driver showed up I said hold on a minute bc I was in the kitchen and would be a sec but as I was walking towards the living room door the delivery driver was opening our living room door and it was so creepy bc I understood he had to have heard me as he stood outside the door 2-3 minutes before coming in. I walked over to him grabbed the pizza and gave him the money he stopped what he was doing for a minute counted what I gave him and said yea thats alright I said ok Thank you and smiled he gave me the rest of my order I went inside closed the door and locked it Then today I ordered a salad they forgot my dressing I called and was like can you drop some dressing off while you're out and about I have no dressing here and she was like if he can and I was like ok I was like he doesn't have to run it upstairs he can just leave it on the porch...point being ...your job is to be a server if I have to beg you for my order or you have to complain to a customer who is tipping you or voicing their concerns about the lack of your work ethic do your job right the first time or you'll be doing it better the second.
This location in Houghton was great.
Atmosphere: 5
Food: 5
Service: 5
This place sits me down with a menu and totally forgets about me! What's happened to this place! I was the only one in the restaurant! I returned the menu to someone at the counter and walked out the door.
Service: 1
We understand it was super busy when we came in, but what I don't understand is it took 30 minutes to be seated, 10 minutes for a drink and appetizer order, and then another 30 minutes to realize we weren't getting our drinks or appetizers and we ended up leaving. We've always had a great experience here, but they were clearly prioritizing the web and call-in orders as since we had gotten there, at least 15 people came in and picked up their orders and left. We wanted to give them our business and wait, but it's hard when the dining room was emptying out, and we still hadn't gotten our drinks.
Atmosphere: 1
Food: 1
Service: 1
Be careful when getting your receipt from these guys. They will write in tips and you'll get a charge for it later and then they will ask if you want a "credit" for the amount they stole.
Service: 1
Just nit what it use to be .
Atmosphere: 3
Food: 4
Service: 5
Great pizzaBest in the up area
Had a good pizza and our service was great ?
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
The waiter was rude with a “I don’t care attitude” poorly bussed tables and never got my change back.
Atmosphere: 3
Food: 4
Service: 1
Never have eaten there again after one of staff stole my wife’s wallet with $350 in it when she left it there. The manager was supposed to lock it in th safe, but didn’t follow policy and put it on her desk. Then an employee stole it off the managers desk. The owner said he’d replace what was stolen then reneged on his claim, despite it was his staffs fault for not following procedure in handling the wallet. The owner had the audacity to accuse my wife of lying about the amount of money she had in her wallet, which I knew she had, and refused to replace what was stolen. It was his excuse so he could offer $350 in pizza coupons. The employee who stole it commented on what a nice wallet it was before she stole it, then quit days later when they asked her to take a lie detector test. We will never give our business to this Pizza Hut because of the owners lack of ethics.
Atmosphere: 3
Food: 2
Service: 1
Smells like dirty socks so nasty sticky stuff on my table I can’t breathe makes me
Atmosphere: 1
Food: 3
Service: 4
Great timing, as soon as the app said it was ready I walked in the door and they were putting it in the warmer by the register. Great friendly service, good experience.
Food has always been great, cooked and prepared exactly how it was ordered, the online app is easy to use and the food is ready quickly! Have not been disappointed yet and the rewards program is really nice, you truly do earn points towards free items like pizzas, wings and desserts
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