Came through the drive through and was greeted delightfully. They were very kind, and when I asked for a drink carrier for two drinks they happily obliged lol, I have awful cup holders.
Miss L
Isn’t Baskin Robbin’s known for 31 flavors? They are literally ALWAYS out of so many flavors. Super disappointing.
Rod Rue
Fast fresh and friendly! Best butter pecan in a waffle cone!
Morgan Harvey
There was a dirty, used, inside out glove in my order. Not to mention, the order was messed up 😅 Never order from here!
Stephanie Lindsay
Stopped on my way back to work after an AWFUL experience with another BR (Hartland) Both staff I talked to were friendly and happy, it was fast and fresh and made up for my melting ice cream disaster at the other location. I will definitely go out of my way to stop here in the future :) Thanks to the team working 4/24/25 around 12:15 or so!
Stephanie Qualls
Stopped on my way back to work after an AWFUL experience with another BR (Hartland) Both staff I talked to were friendly and happy, it was fast and fresh and made up for my melting ice cream disaster at the other location. I will definitely go out of my way to stop here in the future :) Thanks to the team working 4/24/25 around 12:15 or so!
David H
They evidently hire from the bottom of the barrel here. You don’t even have to go inside. The offensive bumper stickers on the employees cars are enough to tell you these people suck.
Atmosphere: 1
Food: 3
Service: 1
John Wilder
Great ice cream and great service.
Atmosphere: 5
Food: 5
Service: 5
Noah Miller
Explain to me how an ice cream store doesn’t have ice cream? This store is always out of stock for some reason. Just go to Dairy Queen, don’t waste your time going here.
Atmosphere: 1
Service: 1
OG Spaz Murda
Ice cream was phenomenal however, the lil racist pos you have working there ruined my experience with this town even more. I don’t need a side of racism with my ice cream. I will not be returning to this racist supporting location.
Ordered ice cream amd didn't get our bananas on the banana splits. Didn't get the right ice cream and no whipped and cherries. We were charged for things we didn't get. Very disappointed.
Susan R
Order was not made correctly and the location was out of a lot of flavors. I went through the drive-thru and the customer service specialist taking the order was not very friendly. It was over $16 for a shake and sundae, which was pretty small for a 2-scoop.
Food: 2
Service: 3
Emma Slone
Was expecting it to be bad from the reviews but I guess we got a Saint working for us. Actually had the flavors we wanted and food was alright.
Atmosphere: 3
Food: 3
Service: 4
Lori Brooks
HelloOrdered ice cream 2 scoops butter pecan with chopped nuts in a cup. Waited 20 minutes via drive through. They tried to get me to pay twice. Got home and no chopped nuts but what was worse was a long hair in the bottom of the cup. My end of trips to Baskin Robbins.
KenB3
This specific store is in my top 3 worst restaurants I've ever been to. Yes, it truly is that bad. They are ALWAYS, ALWAYS out of everything I want to order. Every. Single. Time. I have actually preprogrammed myself to expect their greeting to be, "unfortunately, we are out of that item tonight." Their manager has to be one of the worst in the entire industry, because their ability to maintain healthy inventory levels must be 0%.Someone needs to hold this store accountable. It's just unnacceptable to keep this going for the entire time I've moved to Howell.
Came through the drive through and was greeted delightfully. They were very kind, and when I asked for a drink carrier for two drinks they happily obliged lol, I have awful cup holders.
Isn’t Baskin Robbin’s known for 31 flavors? They are literally ALWAYS out of so many flavors. Super disappointing.
Fast fresh and friendly! Best butter pecan in a waffle cone!
There was a dirty, used, inside out glove in my order. Not to mention, the order was messed up 😅 Never order from here!
Stopped on my way back to work after an AWFUL experience with another BR (Hartland) Both staff I talked to were friendly and happy, it was fast and fresh and made up for my melting ice cream disaster at the other location. I will definitely go out of my way to stop here in the future :)
Thanks to the team working 4/24/25 around 12:15 or so!
Stopped on my way back to work after an AWFUL experience with another BR (Hartland) Both staff I talked to were friendly and happy, it was fast and fresh and made up for my melting ice cream disaster at the other location. I will definitely go out of my way to stop here in the future :)
Thanks to the team working 4/24/25 around 12:15 or so!
They evidently hire from the bottom of the barrel here. You don’t even have to go inside. The offensive bumper stickers on the employees cars are enough to tell you these people suck.
Atmosphere: 1
Food: 3
Service: 1
Great ice cream and great service.
Atmosphere: 5
Food: 5
Service: 5
Explain to me how an ice cream store doesn’t have ice cream? This store is always out of stock for some reason. Just go to Dairy Queen, don’t waste your time going here.
Atmosphere: 1
Service: 1
Ice cream was phenomenal however, the lil racist pos you have working there ruined my experience with this town even more. I don’t need a side of racism with my ice cream. I will not be returning to this racist supporting location.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Ordered ice cream amd didn't get our bananas on the banana splits. Didn't get the right ice cream and no whipped and cherries. We were charged for things we didn't get. Very disappointed.
Order was not made correctly and the location was out of a lot of flavors. I went through the drive-thru and the customer service specialist taking the order was not very friendly. It was over $16 for a shake and sundae, which was pretty small for a 2-scoop.
Food: 2
Service: 3
Was expecting it to be bad from the reviews but I guess we got a Saint working for us. Actually had the flavors we wanted and food was alright.
Atmosphere: 3
Food: 3
Service: 4
HelloOrdered ice cream 2 scoops butter pecan with chopped nuts in a cup. Waited 20 minutes via drive through. They tried to get me to pay twice. Got home and no chopped nuts but what was worse was a long hair in the bottom of the cup. My end of trips to Baskin Robbins.
This specific store is in my top 3 worst restaurants I've ever been to. Yes, it truly is that bad. They are ALWAYS, ALWAYS out of everything I want to order. Every. Single. Time. I have actually preprogrammed myself to expect their greeting to be, "unfortunately, we are out of that item tonight." Their manager has to be one of the worst in the entire industry, because their ability to maintain healthy inventory levels must be 0%.Someone needs to hold this store accountable. It's just unnacceptable to keep this going for the entire time I've moved to Howell.
Atmosphere: 1
Food: 1
Service: 1
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