Dunkin'
763 S Michigan Ave, Howell
(517) 546-3100
Recent Reviews
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Coffee is good. Not too enthused on the food..food. Donuts are good. Prices got a bit high.
I hate to leave bad reviews but I legitimately paid the extra .75 cents for cold foam and didn't get it, which I wasn't super upset about but then I got to the bottom of my drink and found sugar in my drink when I was supposed to have splenda 𤨠this is a serious health concern, I mean if this happened to someone who was diabetic this would be a serious issue. Learn to read
Always great service and friendly staff. Breanna always goes above and beyond
Atmosphere: 5
Food: 5
Service: 5
Hey Dunkin Your oven is broken my foods always frozen in the middle even when I ask for it to be cooked longer it probably isnāt being cooked longer because it comes out the same everytime heat your eggs and croissant stuffers longer or consider getting a new oven
Ice cream was good, donut holes were stale but it was almost midnight so really thats on me. People were good, typical dunkin atmosphere
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Iced Dunkalatte
Did not received my āsignatureā drink that was paid for. Did not receive a call back from franchise owner. Donuts on a Sunday were not fresh to top it off.
Love love love
Atmosphere: 5
Food: 5
Service: 5
Been there 3 different times now, ..nope, I will go out if my way to a different Dunkin, this location idk why, they can't get my order right, its not even complicated.
Atmosphere: 1
Food: 1
Service: 2
Iāve gone here every morning for the last week and get the same coffee. And everyday it was made incorrectly. I repeated myself 3+ times at the speaker cause it was incorrect on the screen and was still made incorrectly. Youāre either better off going to the other location or doing a mobile pick up order since they canāt seem to understand a simple 3 ingredient coffee. Waste of time and money.
Service: 1
Iāve been going to This Dunkinā Donuts location for three years and Iāve just had enough. I always order ahead on the mobile app at least 30 minutes in advance and 3/4 Times I had to go back up to the counter because they forgot part of my food and or they put the order in different places on the shelves instead of together. And every single time I kid you not Their customer service is horrible, I mean, not even a ā Oh, Iām so sorry. Let me get that for you.ā Theyāre just so rude about it. Whoever manages this place really needs to talk to their employees about customer service or better yet teach them to finish an order before they put it out I mean, how hard can it be?
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Should have took a photo before I threw my food out. I go to this Dunkin at least once a week, the $6 meal deal is an awesome deal Iāve been buying. However they donāt know how to cook bacon. I shouldnāt be nervous to eat my food because the bacon is undercooked. Iām not sure if it comes pre cooked or if they cook it themselves but half my bacon was rubbery and white (undercooked)
I will say though, the lady today (around 1pm) in the drive through window was incredibly kind and in great spirits. Iām not sure if sheās new but I see her working the drive through a lot now. I forgot to add oat milk to my coffee (my mistake) and she was happy to get me a little cup of it to add to my coffee. Kindest worker Iāve been helped by here. Wish I got her name, she deserves a raise!
Fix the bacon cooking issue please & I would order more often!
Also the āmaple sugar bacon sandwichā seems to NOT have the issue of undercooked bacon as much. But not part of the $6 deal.
Thanks for reading!
Atmosphere: 5
Food: 2
Service: 5
Reasonably quick service and staff were helpful.
Atmosphere: 4
Food: 4
Service: 4
I go to this Dunkin quite frequently (5 times or more a week) I even buy donuts & coffee for my employees sometimes. The other day, I got a coffee and was very ill afterwards. Today, I went and noticed instead of giving me a decaf, they gave me a regular. I'm not allowed to have caffeine with the medication that I am currently taking. I feel maybe this is what happened the other day. Not sure if the women was new but have not seen her before. Also found it rude to yell my coffee order when it was just the two of us in there at the time. Anyways glad I seen it was the wrong order before I drink any of it. Waste of gas, and money to order. I had to dump it out.
Food: 1
Service: 1
Awful service, no one calls out the orders, when ordering I was interrupted multiple times and wasnāt able to finish ordering.
There are moments in every culinary journey when one must set aside pretension and seek truth. I found mine at 7:42 a.m. inside the Mug & Bopās on Pinckney Road ā that hallowed ground where espresso, gasoline, and destiny converge.
The ambience is strikingly minimalist: a symphony of humming coolers, the soft glow of fluorescent enlightenment, and a faint whiff of unleaded 87 mingling with the seductive aroma of glazed pastries. Here, form follows function ā and both are slightly sticky.
The coffee, presented in a biodegradable chalice emblazoned with āDunkinā,ā is bold, assertive, and unapologetically industrial. One sip and you can practically taste the ambition of the American worker ā a roast so strong it could power the air compressor out back.
The Boston Kreme is the star of the tasting menu: its custard center bursting forth like a sunrise over a Michigan rest stop. The chocolate glaze, though simple, achieves an alchemical balance between sweetness and regret. Paired with the coffee, it evokes memories of love, loss, and Monday mornings.
Staff move with the unhurried grace of seasoned artisans ā crafting breakfast sandwiches with the kind of quiet confidence usually reserved for Parisian pĆ¢tissiers. Their choreography, performed between the donut rack and the lottery machine, could move a grown man to tears.
One might dismiss this establishment as a mere convenience, but that would be to miss its essence entirely. Within these walls, humanity gathers ā construction boots beside yoga pants ā all seeking the same holy trinity: caffeine, sugar, and redemption.
As I stepped back into the cold Michigan air, cardboard cup in hand, I realized: this was not a pit stop. It was a pilgrimage.
Final Verdict:
A transcendent exploration of fried dough and existential purpose.
Mug & Bopās Dunkinā ā proof that Michelin stars can shine even under fluorescent light.
Atmosphere: 3
Food: 4
Service: 3
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