This place is next to the Livingston county step program for the special needs adults . The staff at subway is so rude to these adults. If the students have issues as far as using a credit card I witnessed the way the staff was treating these adults. Unacceptable I felt horrible for these young adults. Discrimination at its finest disgusting behavior by the employees.
David Barton
Delicious, the bread was fresh and fluffy and the veggies were nice and crisp. Service/takeout was ahead of schedule
Atmosphere: 5
Food: 5
Service: 5
Chris Smart
Good for a subway
Joe Fazio
The female manager was extremely rude. Would not give the buy one footlong get one for a dollar. She said only on the app, even when the app wouldn't work. Worst customer experience I've encountered in a while. I retired from a customer service business. I would never employ a person with this type of attitude.
Atmosphere: 1
Food: 1
Service: 1
George Foster
Bearded gentlemen was very rude had an attitude the whole time.Could not see a name.The other who rang and told us it was just a busy day but that is no excuse.will not return.
Atmosphere: 1
Food: 1
Service: 1
Alayna Meadus
The staff was friendly, but the store was not clean. The counter was filthy, toppings were all mixed together, and instead of cleaning the mess, they just made the subs right on top of it. They also didn’t change gloves between customers so I had to ask if they could put on some new gloves before making my sandwich which was awkward. Cleanliness needs serious improvement!
Tristan Rickman
Everything was amazing! My sandwich was cracked to perfection! An honest artist making these sandwiches. So polite and quick as well!! Marcus you are amazing! Thanks again!
Atmosphere: 5
Food: 5
Service: 5
Ryan Marino
Incompetent Sandwich Artists and mediocre food.
Sanford Chandler
I recently placed an online order. My order wasn’t ready when I arrived but the young man working (Damon) was busy preparing my order. This young man was working alone. When I got home with my order we had an issue that was not the fault of Damon. I called the store and the delightful young man immediately solved our issue and was pleasant while doing so. He is friendly every time I visit the store and is part of the reason I choose the Subway on Latson Road in Howell. Good Job Damon. 5 Stars for you.
pamela beekman
Heavy set dark haired gal is in too big of a hurry , rushing you to order , wanting to know what you want on it and putting toppings and etc on you don’t want ! Not asking of you want it toasted before she puts mayo on it ! Slow down make it right for your customers, stop rushing us so we’re tongue tied what we want. Just because you’re busy be patient with all your customers . I would t go back I like the highland road Subway better they are nice , patient and don’t rush you into wa t you want on it!!!!!!!!
Horrible service. Rude.. no personality... no welcome... just what can I get you. Shawna was her name. Dumped a ton of salt and just kept on making my sandwich... zero f given to ruining a sandwich. I should have walked out.
Andrea Guibord
Popped in to grab sandwiches and noticed all of the veggies were dried and old but filled to the top. Cucumbers looked freeze dried. Same with pickles. Peppers looked dried yet slimy. Tomatoes were translucent same with lettuce. Woman saw me eyeballing it and dumped fresh lettuce and tomatoes on top of old. They had about 5 construction workers show up at once so maybe she felt slammed. But she had two other polite young people working as well I asked quietly if she had fresh cukes. She said “ “I have fresh everything HON but if you dont want it that’s fine.” Passive aggressive and nasty . I had a club. I almost walked out, but I skipped the veg and felt guilty since it was already made so I bought it and will not darken their doorstep again.
Daniel Biermann
Nicole is very nice and makes a solid sandwich. My experiences here are consistently good, unlike my consistently poor experiences at the Hartland location (the one one by Target on M-59).
Alyssa Armstrong
Damien, Nichole, and Rachel are the absolute best!! Not only is the food always too notch, but the staff is always in an amazing mood. Friendly, always ready to talk or joke around (while still being super duper fast!). I keep coming back just so they can put a smile on my face! :)
Atmosphere: 5
Food: 5
Service: 5
Steve Herrick
12 dollars and this is double meat for only a sandwich. And then you have the audacity to ask for a tip.
This place is next to the Livingston county step program for the special needs adults . The staff at subway is so rude to these adults. If the students have issues as far as using a credit card I witnessed the way the staff was treating these adults. Unacceptable I felt horrible for these young adults. Discrimination at its finest disgusting behavior by the employees.
Delicious, the bread was fresh and fluffy and the veggies were nice and crisp. Service/takeout was ahead of schedule
Atmosphere: 5
Food: 5
Service: 5
Good for a subway
The female manager was extremely rude. Would not give the buy one footlong get one for a dollar. She said only on the app, even when the app wouldn't work.
Worst customer experience I've encountered in a while. I retired from a customer service business. I would never employ a person with this type of attitude.
Atmosphere: 1
Food: 1
Service: 1
Bearded gentlemen was very rude had an attitude the whole time.Could not see a name.The other who rang and told us it was just a busy day but that is no excuse.will not return.
Atmosphere: 1
Food: 1
Service: 1
The staff was friendly, but the store was not clean. The counter was filthy, toppings were all mixed together, and instead of cleaning the mess, they just made the subs right on top of it. They also didn’t change gloves between customers so I had to ask if they could put on some new gloves before making my sandwich which was awkward. Cleanliness needs serious improvement!
Everything was amazing! My sandwich was cracked to perfection! An honest artist making these sandwiches. So polite and quick as well!! Marcus you are amazing! Thanks again!
Atmosphere: 5
Food: 5
Service: 5
Incompetent Sandwich Artists and mediocre food.
I recently placed an online order. My order wasn’t ready when I arrived but the young man working (Damon) was busy preparing my order. This young man was working alone. When I got home with my order we had an issue that was not the fault of Damon. I called the store and the delightful young man immediately solved our issue and was pleasant while doing so. He is friendly every time I visit the store and is part of the reason I choose the Subway on Latson Road in Howell. Good Job Damon. 5 Stars for you.
Heavy set dark haired gal is in too big of a hurry , rushing you to order , wanting to know what you want on it and putting toppings and etc on you don’t want ! Not asking of you want it toasted before she puts mayo on it ! Slow down make it right for your customers, stop rushing us so we’re tongue tied what we want. Just because you’re busy be patient with all your customers . I would t go back
I like the highland road Subway better they are nice , patient and don’t rush you into wa t you want on it!!!!!!!!
Restaurantji Recommends
Horrible service. Rude.. no personality... no welcome... just what can I get you. Shawna was her name. Dumped a ton of salt and just kept on making my sandwich... zero f given to ruining a sandwich. I should have walked out.
Popped in to grab sandwiches and noticed all of the veggies were dried and old but filled to the top. Cucumbers looked freeze dried. Same with pickles. Peppers looked dried yet slimy. Tomatoes were translucent same with lettuce. Woman saw me eyeballing it and dumped fresh lettuce and tomatoes on top of old. They had about 5 construction workers show up at once so maybe she felt slammed. But she had two other polite young people working as well I asked quietly if she had fresh cukes. She said “ “I have fresh everything HON but if you dont want it that’s fine.” Passive aggressive and nasty . I had a club. I almost walked out, but I skipped the veg and felt guilty since it was already made so I bought it and will not darken their doorstep again.
Nicole is very nice and makes a solid sandwich. My experiences here are consistently good, unlike my consistently poor experiences at the Hartland location (the one one by Target on M-59).
Damien, Nichole, and Rachel are the absolute best!! Not only is the food always too notch, but the staff is always in an amazing mood. Friendly, always ready to talk or joke around (while still being super duper fast!). I keep coming back just so they can put a smile on my face! :)
Atmosphere: 5
Food: 5
Service: 5
12 dollars and this is double meat for only a sandwich. And then you have the audacity to ask for a tip.
Atmosphere: 3
Food: 2
Service: 2
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