Girl never gave back my debit card and tried to call them when i realized it was missing. They don't answer their phone!!! At all! Tried to call for 15 minutes and they just let it ring! Had to drive all the way back across town to talk to them. They said they didn't have it. Couldnt be anywhere else and they were clueless. This locations coffee is always tepid and full of grounds. Will never go to this location again!
Jeff Keizer
Love this place, they always rush you while ordering your items. No need to be grumpy.
Miss L
Disappointed with my recent visit to this Tim Hortons. While waiting at the drive-thru window, I noticed an older gentleman behind the counter organizing trays of donuts with his bare hands—no gloves, no tongs—just touching multiple donuts directly. It was really off-putting and made me question the food safety practices at this location.
To make matters worse, the woman working the window was extremely rude. She handed me my coffee without a sleeve, then slammed the window shut before I could even ask for one. When I sat there trying to politely get her attention, she looked visibly irritated before finally responding.
Not the level of service or cleanliness I expect from Tim Hortons. Definitely won’t be returning to this location anytime soon.
Morgan Buentello
I placed a mobile order and order the same days each week to the point the team recognizes me. However today they could not find my order. Asked me if I wanted the other order under same name. I told them I am not taking another persons order. Which leads me to believe they may have made a mistake in giving out my order and will not make it right. Regardless I showed them my app receipt showing order along with location. They said they could not make for me. Only other option is to re order my order and have to pay once again. Then who will cancel my order? That would be me the consumer that did their part already. I am asking for someone to make this right. First by refunding my order and speaking with location. Is it that difficult to make it right these days? Also, Tim Hortons online ‘customer service’ said I have to go to that location to get my refund. Hard to do when they wouldn’t do it when I asked for either my order I refund at the time. No worries though, they issued me 50 points. That doesn’t cover a basic coffee.
On another note they are not consistently using the sip 2 win cups during promotion on applicable items.
Robin Mccloud
I find the staff to be extremely rude!
kirk peterson
Look at this pathetic breakfast sandwich
Bradley Giordano
I usually stop here on my morning commute, however as of late the staff has been rude and short, terrible customer service after years of going here I will no longer go to this location. Please train your employees on customer service prior to allowing them to interact with customers as I am sure this has turned off A LOT of customers to this location. Good luck.
Kristina Derry
They are all very rude in there, my sandwitches are always half burnt, and this morning my husband ordered a coffee, when he got it and tried to take a sip, it was cold. Worst Tim Hortons ever.
Timothy Martin-Losacco
The blonde female in her 20s working the drive through at 0930 this morning was extremely rude to the customer ahead of me, myself, and the customer behind me. I'm not sure if it's to due her lack of people skills, lack of life experience, or she was just having a bad day. Perhaps some remedial customer service training could do her some good or relocating her to an area of the store where she doesnt interact with the general public.
Nic Nightingale
This Tim Hortons is in a convenient spot, that’s about the only thing good about it. They are always “out of food” and if you get lucky and they feel like making your meal, the panini’s are half cooked or just thrown together. Needless to say the only thing worth ever getting here is coffee. Don’t bother coming if you want lunch. Staff is almost always rude as well! Avoid this place unless you really need some coffee!
Went there this AM and ordered a large coffee with vanilla and cold foam. Sign said 3.95 & .52 up charge. They charged me 5.98 and I asked them why they upcharged me and to look at the price on the screen, amilia said if you don’t want it then leave. Shut the window in my face. I would NOT recommend.
Atmosphere: 1
Food: 1
Service: 1
Heather Gillary
Google said they closed at 8pm, I was up there at 6:40pm... The case with the donuts was completely empty. I asked if they sold out of ALL the donuts. They proceeded to tell me that they close in 20 minutes and that they threw all the donuts away! I do not recommend this Tim Hortons ever to anyone!
Atmosphere: 1
Food: 4
Service: 1
Trisha Morrison
I only buy tim Hortons coffee, I love it. The young man at the drive thru was very polite and pleasant. Happy to serve you.
Food: 5
Service: 5
It Matters
First time there. Last time there. Slammed Sunday morning. One counter person. Dirty rugs. Price gouging is insane here. Insane. $30 a dozen bagels?! What?!?!?!
Girl never gave back my debit card and tried to call them when i realized it was missing. They don't answer their phone!!! At all! Tried to call for 15 minutes and they just let it ring! Had to drive all the way back across town to talk to them. They said they didn't have it. Couldnt be anywhere else and they were clueless. This locations coffee is always tepid and full of grounds. Will never go to this location again!
Love this place, they always rush you while ordering your items. No need to be grumpy.
Disappointed with my recent visit to this Tim Hortons. While waiting at the drive-thru window, I noticed an older gentleman behind the counter organizing trays of donuts with his bare hands—no gloves, no tongs—just touching multiple donuts directly. It was really off-putting and made me question the food safety practices at this location.
To make matters worse, the woman working the window was extremely rude. She handed me my coffee without a sleeve, then slammed the window shut before I could even ask for one. When I sat there trying to politely get her attention, she looked visibly irritated before finally responding.
Not the level of service or cleanliness I expect from Tim Hortons. Definitely won’t be returning to this location anytime soon.
I placed a mobile order and order the same days each week to the point the team recognizes me. However today they could not find my order. Asked me if I wanted the other order under same name. I told them I am not taking another persons order. Which leads me to believe they may have made a mistake in giving out my order and will not make it right. Regardless I showed them my app receipt showing order along with location. They said they could not make for me. Only other option is to re order my order and have to pay once again. Then who will cancel my order? That would be me the consumer that did their part already. I am asking for someone to make this right. First by refunding my order and speaking with location. Is it that difficult to make it right these days?
Also, Tim Hortons online ‘customer service’ said I have to go to that location to get my refund. Hard to do when they wouldn’t do it when I asked for either my order I refund at the time. No worries though, they issued me 50 points. That doesn’t cover a basic coffee.
On another note they are not consistently using the sip 2 win cups during promotion on applicable items.
I find the staff to be extremely rude!
Look at this pathetic breakfast sandwich
I usually stop here on my morning commute, however as of late the staff has been rude and short, terrible customer service after years of going here I will no longer go to this location. Please train your employees on customer service prior to allowing them to interact with customers as I am sure this has turned off A LOT of customers to this location. Good luck.
They are all very rude in there, my sandwitches are always half burnt, and this morning my husband ordered a coffee, when he got it and tried to take a sip, it was cold. Worst Tim Hortons ever.
The blonde female in her 20s working the drive through at 0930 this morning was extremely rude to the customer ahead of me, myself, and the customer behind me. I'm not sure if it's to due her lack of people skills, lack of life experience, or she was just having a bad day. Perhaps some remedial customer service training could do her some good or relocating her to an area of the store where she doesnt interact with the general public.
This Tim Hortons is in a convenient spot, that’s about the only thing good about it. They are always “out of food” and if you get lucky and they feel like making your meal, the panini’s are half cooked or just thrown together. Needless to say the only thing worth ever getting here is coffee. Don’t bother coming if you want lunch. Staff is almost always rude as well! Avoid this place unless you really need some coffee!
Restaurantji Recommends
Went there this AM and ordered a large coffee with vanilla and cold foam. Sign said 3.95 & .52 up charge. They charged me 5.98 and I asked them why they upcharged me and to look at the price on the screen, amilia said if you don’t want it then leave. Shut the window in my face. I would NOT recommend.
Atmosphere: 1
Food: 1
Service: 1
Google said they closed at 8pm, I was up there at 6:40pm... The case with the donuts was completely empty. I asked if they sold out of ALL the donuts. They proceeded to tell me that they close in 20 minutes and that they threw all the donuts away!
I do not recommend this Tim Hortons ever to anyone!
Atmosphere: 1
Food: 4
Service: 1
I only buy tim Hortons coffee, I love it. The young man at the drive thru was very polite and pleasant. Happy to serve you.
Food: 5
Service: 5
First time there. Last time there. Slammed Sunday morning. One counter person. Dirty rugs. Price gouging is insane here. Insane. $30 a dozen bagels?! What?!?!?!
Atmosphere: 1
Food: 3
Service: 1
Pulled up at 8:15 pm , closed
Loading...