Tim Hortons
3980 Grand Oaks Dr, Howell
(517) 518-8135
Recent Reviews
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Terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Coffee is always great. Ordered a toasted bagel and cream cheese but it came out so fast I don't think they toasted it 😕
Customer service was great....lots of 😁 s and a great positive attitude (for 6am in the morning 🌅
Atmosphere: 3
Food: 4
Service: 5
Olivia and Nora were extremely polite, fast and helpful! I tried your cold brew coffee for the first time ever and it was incredible! These two ladies need a raise and a promotion Immediately or I’m never going back there again! :)
Atmosphere: 5
Food: 5
Service: 5
Horrible service. Ordered a decaf coffee.The guy that took my order seemed very annoyed by the fact the I tried to make sure that the coffee is indeed decaf.He made sure to tell me that I already specified that I want a decaf coffee.I'm am pretty sure that working in the food industry requires some level of knowledge about certain dietary restrictions and the consequences that can occur if someone if served something that can potentially dangerous for them.
Service: 5
I asked what kind of bagels they had and I was told “uhhh we close in 13 minutes we’re only doing drinks” which I find odd. I’d love to know what the store policy is on when we stop serving food???
Service: 1
Good donuts 🍩
Atmosphere: 4
Food: 4
Service: 4
The iced latte was excellent.
The atmosphere was typical of Tim Hortons hooked up with a convenience store.
Atmosphere: 3
Food: 4
Service: 5
Tried catering again today for a local business, waited in line (no big deal) got to the counter at about 9:45, had a catering pick up scheduled for 9:30 - the lady told me it would be another 15 minutes and laughed and stated “well it came in 10 minutes ago” when I kindly said back “it was ordered three days ago for a 9:30 pick up so I’m just confused” - very rude staff, not on it. Recommend supporting anyone else local in Howell especially for your business events.
The staff is amazing they are fast and super friendly 10/10 would recommend this location
Always good
Restaurantji Recommends
Food was good, friendly employees
Have a sign advertising two dollar lattes after 1 PM and won’t honor it. They say it’s only through the app, but the app doesn’t have it even though they have an advertisement on their window, saying two dollar lattes after one.
Love this location. You may not as the line raps a while around the building. However, the donuts are on point ! And the extra large darkroast with a shot of exspeso is the yummy.. butt also just the dark roast alone is wonderful and I'm serious. A bit pricey . There is a connection to bathroom with use of store gas station entrance also shopping for expensive goodies they dont have coffeeat the gas station inside in Tim Hortons has coffee and donuts you can walk in . Parking at front and side of both sides of building also many gas pumps and also an electric charge station and air tire fill . There is a lowest, pet store also a Walmart across the parking lot with a white castle , Kentucky fried chicken and McDonald's, Taco belle and Meijer is directly across from Walmart. There is a chase ATM across the street from speed way on Grand river . And also a air fill station in the parking lot of tire service station. Have a blessed day to all .
My girlfriend discovered her new favorite drink here. Iced Capp! We get the large and I get some!. Sandwiches were good, value was good, service was great!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Grilled Cheese Panini
We ordered a large chai tea vanilla, and got less then half of the cup full.
The other large carmel late was a full cup.
Order time bits and didn't have, so they offer me donuts instead.
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