Best customer service i have experienced in a while
Atmosphere: 5
Food: 5
Service: 5
Wilton Wanderlust
Good coffee and the employees ROCK!!! đ¸
Atmosphere: 5
Food: 5
Service: 5
Candace Graff
Right off the freeway. Drive up. Will stop again.
Service: 5
A. Garcia
Forgot to put white mocha sauce in their cold brew. Nothing like driving off with a drink that tastes different than advertised.
Merry Stuard
The first drink was too rich so they made a new drink for us. EXCELLENT RESPONSE!!
Atmosphere: 5
Food: 5
Service: 5
Mary Pennell
I ordered a caramel marvel large iced 1 shot with cold foam I pull up to window and get my iced drink right off bar I could tell there was more then 1 shot and then there was no cold foam when she went to hang it to me I didnât even you can it and told her there was no cold foam and she responded with it is already out of the building so I can put cold foam in a cup and you can put it on there yourself for 1 as a coffee business owner I would never tell someone in a drive through to do it yourself that would be very inconvenient for them as they are in a car and driving but they need to pay more attention
Atmosphere: 1
Food: 1
Service: 1
Lilly Lane
5 outta 5 love this place stop at it everyime I go up north. The food and service is always great unsure atmosphere as it's not a go in it is drive through. The lady at drive through was nice but other one seems like she could of been home sleeping
Atmosphere: 4
Food: 5
Service: 5
Jessica Marlow Higgins
Long wait was fine, price was fine, dead fly in my coffee was disgusting.
Jessica H
Wait was long but that was fine, itâs still tourist season. There wasnât enough sugar in my coffee so when we got back to our rental I opened it up to add sugar and there was a DEAD FLY or similar bug floating around in my cup. I had taken a few sips. I was pretty disgusted. Unfortunately the nearby McDonald's appears to have been destroyed by fire recently so there werenât many choices. I would avoid this specific Bigby.
Atmosphere: 2
Food: 1
Service: 2
Henry James
Hello! I donât like writing these at all, but itâs unfortunate. I was simply looking around the parking lot for a PUBLIC garbage can, with no intention of using the Employee or Business cans, was only looking for the correct can IF there was one available ( at the time I didnât know there was not one nor have I ever been to this establishment to know that ) ! And was accused of âDumping garbage because Iâm lazyâ . Then, was threatened ( what they thought would threaten me ) with the Police when I asked where the nearest one was. Instead of giving me a terrible attitude when I even made sure to use âmaâamâ , you could have directed me to the nearest one and we could have had a great day! All the other employees are AMAZING and very polite, this one was not. Very disappointed I was treated this way as I always make sure that my Trash and Recycling make it to their correct parcels, even sometimes when itâs out of my care. I hope that this employee gets a training in Manners : (
Came for coffee, and I'm still here... 40 minutes later. If you enjoy sitting in a parking lot, then this is the place for you.
Service: 1
Leslie Spies
The coffee is good but the wait time is horrible. Even if you are the only one in line. There are usually three workers and it's still super slow. After 15 minutes and not even close to ordering we got out of line. Will be spending our coffee money with a little local coffee shop.
Service: 3
Music Man
Love the mocha mocha.
Atmosphere: 5
Food: 5
Service: 5
Christina Kaye
I waited almost ten minutes for a simple bagel and cream cheese, just to be given an Asiago bagel when I ordered an Everything bagel. I don't like Asiago. It was too late I didn't have time to turn around, the line was long.
Best customer service i have experienced in a while
Atmosphere: 5
Food: 5
Service: 5
Good coffee and the employees ROCK!!! đ¸
Atmosphere: 5
Food: 5
Service: 5
Right off the freeway. Drive up. Will stop again.
Service: 5
Forgot to put white mocha sauce in their cold brew. Nothing like driving off with a drink that tastes different than advertised.
The first drink was too rich so they made a new drink for us. EXCELLENT RESPONSE!!
Atmosphere: 5
Food: 5
Service: 5
I ordered a caramel marvel large iced 1 shot with cold foam I pull up to window and get my iced drink right off bar I could tell there was more then 1 shot and then there was no cold foam when she went to hang it to me I didnât even you can it and told her there was no cold foam and she responded with it is already out of the building so I can put cold foam in a cup and you can put it on there yourself for 1 as a coffee business owner I would never tell someone in a drive through to do it yourself that would be very inconvenient for them as they are in a car and driving but they need to pay more attention
Atmosphere: 1
Food: 1
Service: 1
5 outta 5 love this place stop at it everyime I go up north. The food and service is always great unsure atmosphere as it's not a go in it is drive through. The lady at drive through was nice but other one seems like she could of been home sleeping
Atmosphere: 4
Food: 5
Service: 5
Long wait was fine, price was fine, dead fly in my coffee was disgusting.
Wait was long but that was fine, itâs still tourist season. There wasnât enough sugar in my coffee so when we got back to our rental I opened it up to add sugar and there was a DEAD FLY or similar bug floating around in my cup. I had taken a few sips. I was pretty disgusted. Unfortunately the nearby McDonald's appears to have been destroyed by fire recently so there werenât many choices. I would avoid this specific Bigby.
Atmosphere: 2
Food: 1
Service: 2
Hello! I donât like writing these at all, but itâs unfortunate. I was simply looking around the parking lot for a PUBLIC garbage can, with no intention of using the Employee or Business cans, was only looking for the correct can IF there was one available ( at the time I didnât know there was not one nor have I ever been to this establishment to know that ) ! And was accused of âDumping garbage because Iâm lazyâ . Then, was threatened ( what they thought would threaten me ) with the Police when I asked where the nearest one was. Instead of giving me a terrible attitude when I even made sure to use âmaâamâ , you could have directed me to the nearest one and we could have had a great day! All the other employees are AMAZING and very polite, this one was not. Very disappointed I was treated this way as I always make sure that my Trash and Recycling make it to their correct parcels, even sometimes when itâs out of my care. I hope that this employee gets a training in Manners : (
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Great coffy
Service: 5
Came for coffee, and I'm still here... 40 minutes later. If you enjoy sitting in a parking lot, then this is the place for you.
Service: 1
The coffee is good but the wait time is horrible. Even if you are the only one in line. There are usually three workers and it's still super slow. After 15 minutes and not even close to ordering we got out of line. Will be spending our coffee money with a little local coffee shop.
Service: 3
Love the mocha mocha.
Atmosphere: 5
Food: 5
Service: 5
I waited almost ten minutes for a simple bagel and cream cheese, just to be given an Asiago bagel when I ordered an Everything bagel. I don't like Asiago. It was too late I didn't have time to turn around, the line was long.
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