Wendy's
9556 US-31, Interlochen
(231) 774-2510
Recent Reviews
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The worst place ever. Don’t even bother with it unless you want to wait 30+ minutes for the wrong order. This place is a joke.
I came here and I was greeted with amazing customer service! They let me know that they were a little short staffed but I wasn't even worried about waiting. They made it so fast and it was delicious! Janelle was the man! He made my experience there a blast! The other employees were also so nice! 10 out of 10 would recommend!!!!
Atmosphere: 5
Food: 5
Service: 5
Excellent Frosties and super friendly service!
Drive though person did not put my order in right.
Atmosphere: 1
Food: 1
Very nice Wendy's. That chili is as good as ever. Cheese burgers are awesome. Service here has been outstanding.
Atmosphere: 3
Food: 4
Service: 4
Lovely dining room... Its gorgeous. Chairs are comfy, people are nice, and drinks are cold. Rest assured youre in good hands here. Never have I enjoyed a frosty more.
Atmosphere: 5
Disappointed, I thought there would be more, no one talked to us, and it was not busy. Looks like more for events. It could be so much more
This was one of the better Wendy's
Atmosphere: 5
Food: 5
Service: 5
Very poor customer service.
Long wait time in drive through line.
Never received the sauces....should have been 6 of those.
Atmosphere: 1
Food: 1
Service: 1
Always great service and great food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
No one in front of the car in front of me in the drive thru. Sat for 5 minutes without being helped. Left without food, figured I will get faster service at the gas station and left.
Atmosphere: 1
Food: 1
Service: 1
Food the last 3 times is awful. Food is cold quality is not good. I know the staff is working hard but I will go to subway next door
Atmosphere: 3
Food: 1
Service: 3
I do not recommend times10. Employees were incredibly rude. One employee looked like she rolled outta bed after sleeping for a month and came to work without the acknowledgment of soap and water. Then this girl digs with nasty hands in the chicken nugget and with no gloves no nothing with dirty and fingernails and began to put chicken nuggets into their containers and handed them out to me and other customers. I really wish I had taken pictures and videos. Because talk about viral. Like ew
Atmosphere: 1
Food: 2
Service: 1
This will probably be my wake up call not to go to Wendy's again unless I am desperate.
Food: 2
Service: 2
Walked in and there were 2 people ahead of me. It seemed they were short staffed. Completely understandable. I was standing in line for over 15 min (again understandable) and never placed my order because I witnessed one of the staff members take the chicken nuggets out of the warmer with their bare hands, place them in the carton for an order, and then proceed to wiper their hands on their chest 🤢. If I can visibly see this happening, I can’t even imagine what is going on behind the scenes. This was my cue to exit stage left. We left and went to BK, where they were all wearing gloves.
Atmosphere: 1
Food: 1
Service: 1
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