Arby's
952 N W Ave, Jackson
(517) 787-1245
Recent Reviews
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Don't get me wrong I love Arby's but my experience tonight I don't think I'll eat there again. I ordered two large meals got up to the window and paid. I had just gotten off work it was after 9pm I hadn't eaten all day I was hungry. First we got our Large drinks then she asked me to pull forward so I did. We didn't wait long but I checked the bag just in case. The only thing correct was the sandwich. Small fries and potato cakes no dipping sauce for the tenders. Was I angry no. I went back in the woman at the counter was rude and making unnecessary comments. Pissed off like I came in and unloaded on her. The only reason why I go to Arby's is for the Bronco berry sauce. Can't get enough of that stuff. So what did my efforts get for all this drama you may ask. I received one hot sandwich, a large fry two large drinks, cold chicken tenders and cold slimmy potato cakes. Not worth the effort maybe ebay will have my beloved Bronco berry sauce.
Atmosphere: 1
Food: 1
Service: 1
I love Arby’s for the Chicken sandwiches and the Mozzarella Sticks. This evening I went to Arby’s and ordered myself a Chicken sandwiches and Mozzarella Stick. The staff was very kind and let me know that they just put some fresh ones in the fryer and that it would be a few minutes. I happily waited as the mozzarella sticks are like ambrosia from the gods to me. After a what felt like an eternity (it was only a few minutes, but I was jonesing for those sweet sweet mozzarella sticks) the nice man told me that it was ready and handed me the bag. I drive home happily while munching on the curly fries and singing Taylor Swift. But when I arrived home and opened my bag I discovered that my worst fear had occurred… no Mozzarella Sticks! Now I’m cursing myself for not checking the bag before pulling away. I’m not mad at the staff, everyone makes mistakes. But now I’m sad, and felt that writing some prose about it would make me feel better. Suffice it to say I have learned my lesson. I will return again for those beautiful goey golden sticks of cheese. But next time I will check the bag before leaving. Fool me once and all that.
If the average cost of a meal is more than what you pay your workers hourly, then there's no reason you should be this short staffed. Took 20 minutes in the drivethrough (wasting 60% of my work break) just to get a basic order
Service: 1
Clean and quick. The milkshake is the best
Atmosphere: 5
Food: 5
Service: 5
Very good roast beef. The potato cakes were amazing
Atmosphere: 5
Food: 5
Service: 5
Inflation has effect Arby's prices.
Friendly folks, but the gyro wasn't up to par
Lots of pita all alone without enough meat, not much tzatziki....what did I expect from fast food? Not the first time I've had one at an Arby's. I came here because the others were 👍. This one wasnt.....
Atmosphere: 4
Food: 2
Service: 5
Carol and Amanda at the window were excellent! Great customer service and the food was fresh! And the Orange Cream Shake was chefs kiss 🤌🏼
Atmosphere: 5
Food: 5
Service: 5
Drive-thru was easy access and fast at 4:00pm Monday 6-11-25
Food: 5
Service: 5
Staff were very nice food was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Beef 'N Cheddar, Krinkle Cut Fries
Restaurantji Recommends
They're okay I do love the beef and cheddar sandwich plus the jamocha shake
Atmosphere: 4
Food: 4
Service: 4
Typical Arby's. Always very clean and super fast service - they're almost never busy.
Atmosphere: 5
Food: 5
Service: 5
Not much of a wait service was absolutely so polite and friendly food was fresh hot and exactly as pic shown huge portion and had the 3 pepper sauce I have become addicted to not all Arby's have it anymore I was very pleased I choose to go that day keep doing the wonderful job ya'll do at this Arby's location 😀 😊 👍 Thank ya'll
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Potato Cakes, Turkey blt Sandwich and Curly Fries, Smokehouse Brisket, Roast Beef Gyro
Lydia is awesome! Friendly and courteous! Food always fresh and hot!
Atmosphere: 5
Food: 5
Service: 5
Thank you!
Atmosphere: 5
Food: 5
Service: 5
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